Oak Lodge

Stockton Road, Haughton Le Skerne, Darlington DL1 2RY

Oak Lodge provides care that is centred around the individual needs of each resident, which can include complex provision, for which a highly-trained staff are available around the clock.

The home has pleasant lounge and dining areas, as well as good wheelchair access and assisted living equipment to help those with mobility issues.

Alongside professional care, a flexible lifestyle is supported and includes access to a range of activities and personal interests, a nutritionally balanced food menu and respect for religious and spiritual needs.

Group: Care Homes UK Ltd

Person in charge: Sharon Cummings (Home Manager)

Local Authority / Social Services: Darlington Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 28

Shared Rooms: 0

Rooms with ensuite WC: 0

Weekly Charges Guide: Personal Care Single £387 – £441 (These prices are only a guideline, please contact Oak Lodge to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Oak Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 6.1 (maximum of 10) for Oak Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Oak Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.533 for Oak Lodge is calculated as follows: ( (37 Excellents x 5) + (18 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 60 Ratings = 4.533

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.59 Points relating to the number of positive Reviews for Oak Lodge is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.6 Target = 0.179 , then divided by 2 = 0.090

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.1 Oak Lodge has a Review Score of 6.1 (6.123) from 5 Reviews


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oak Lodge?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oak Lodge

  • Son of Resident/Service User
    2
  • Brother-in-law of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • Wife of Resident/Service User
    1

Our mum lived here for many years she was well looked after and cared for nothing was too much for the staff they gave mum love and plenty of laughs whatever mum wanted mum got she was a fussy eater and the girls always made her the meal she wanted. The place may look a bit shabby but it's home from home and it's a happy place since staff manager changed new manager is great and will bend over backwards for you

How likely would you be to recommend Oak Lodge? Extremely Likely

Overall Standard

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Average Rating:   4.3 out of 5

My sister-in-law is well cared for my the excellent staff at Oak Lodge. During a recent illness she received the greatest of care and attention from the staff, all of whom were happy when she recovered. She has been a resident for seven years and has never regretted her choice to come to Oak Lodge because of the care and support she receives. During my working life I had occasion to visit several of Darlington's care homes without doubt this is one of the best.

How likely would you be to recommend Oak Lodge? Extremely Likely

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Average Rating:   4.2 out of 5

In my opinion my husband is always very well looked after, his medical needs are always attended to, he has an excellent room, with plenty of storage space, and adequate room to move around in comfortable surroundings he has made a lot of friends and gets on very well with all the staff.

How likely would you be to recommend Oak Lodge? Extremely Likely

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Average Rating:   5 out of 5

My sister is a residential service user for whom I have power of attorney. She has been in Oak Lodge for 3+ years (Actual date was 25th of July 2012).
She now has come to a sad time in her life where by she isn't able to take part in any social activities. Her care in Oak Lodge is very good, in fact excellent. She is still able to converse a little bit but on the whole her health has deteriorated and is coming to and end.
I am pleased to say all the care is very much in place with her circumstances and for that I am thankful. All I need is for her to go peacefully and with dignity and I am very confident in her care for that to happen.

How likely would you be to recommend Oak Lodge? Extremely Likely

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Average Rating:   4.5 out of 5

Clean, warm, good staff. Nice rooms and communal areas, safe and secure. Staff attentive to residents needs.

How likely would you be to recommend Oak Lodge? Likely

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Treated with Dignity

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Average Rating:   4.7 out of 5

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Care Home Idol 2016

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