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It is a small home which means they can assure a familiar friendly face each day, personalised support and truly bespoke care packages which focus on capability and not just need.
Oak Lodge has recently undergone some refurbishment with en suite rooms with showers, toilet basin now...
Care Provided by Oak Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
PRIVATE FEE PAYERS HAVE FREE HAIRDRESSING CHIROPODY AND ESCORTED TRANSPORT FOR ALL HOSPITAL ADMISSIONS.
Included hairdressing, chiropody and transport for all hospital appointments
FREE WIFI FOR ALL SERVICE USERS
The price(s) shown are provided by the care home. Contact Oak Lodge for full pricing details and T&Cs.
Contact Oak Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care Homes UK Ltd
- Private Owned
Person in charge
- Lyndsay Sargent (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (24)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (9)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- DO OPERATE A PROTECTED MEALTIMES POLICY AND DISCOURAGE VISITING AT THOSE TIMES IN MOST INSTANCES
Parking
- Parking available onsite free
Oak Lodge Reviews (29)
Oak Lodge has a Review Score of 9.5 (9.517) out of 10, based on 13 reviews in the last 2 years.
Over all time Oak Lodge has 29 reviews.
My husband was very happy with his respite stay The food was good, the staff were lovely, it was Just like a home from home.
Thank you very much for your positive review, it was an absolute pleasure to care for your husband and we look forward to seeing you both soon hopefully
resident is happy and experiences a good level of care
Thank you very much for your comments and feedback I will feed this back to the staff
Seems very happy here.
She is well cared for and looked after.
Thank you for your lovely feedback we pride ourselves on ensuring residents are at the forefront of our care
As a family we have been very happy with the care our Aunt gets at Oak Lodge. Great staff that look after the residents with love and lots of respect.
Thank you very much for your feedback it makes me happy to see you and your Aunt are happy living in Oak lodge and feel she is treated with love and respect
From the moment my mother arrived in the care home the staff and management have gone above and beyond their duties looking after her. They really made her welcome and got to know her and treated her as an individual and with respect and most importantly kindness and care. This kindness was extended to her family and nothing was too much trouble. They have kept us informed regarding her care throughout her time here and we always felt that she was safe. The outside facade of the care home betrays how truly lovely Oak Lodge is. Thank you x
Thank you so much for your lovely review we have loved getting to know and care for your Mum and the family and it means alot we have met your expectations.
I was worried about dad coming into a care home but he has settled in really well and all the staff are lovely, very helpful. The care for my dad is second to none. My dad enjoys the meals in here specially the puddings. The room is lovely too.
Thank you very much Laura for your feedback it is always nice to see families happy with the care their loved ones receive and I am glad you are no longer worried.
Over the last couple of months I have found Oak Lodge to be a happy and excellent place for care, The staff go above and beyond to give the residents the best possible care. Very clean and would not want my husband to be cared for anywhere else.
Thank you very much for your positive feedback it is our pleasure caring for your husband and we love to have a good working relationship with you and your family I will pass on the feedback to our team who will be over the moon.
Cannot fault this home at all, staff are very caring an attentive, my dad is really happy here and has no complaints whatsoever. 10 out of 10 for everything.
Thank you so much for your feedback we do care and strive to make all our residents feel safe and welcome. I will pass your kind feedback onto the team
My mum has been in care at Oak Lodge for over three years now. The staff have been like another family to her, I can't praise them highly enough. Both during the time she spent at the home and the end-of-life care my mum received from them was second to none. Thank you.
Thank you for your positive feedback we have loved caring for your Mum and also having your family part of the Oak Lodge family hope to still see you as you are passing by.
All the staff seem to be as helpful as possible but some of the hands-on staff need to understand the needs of the individual residents and treat them appropriately. Just slow down a bit give them time to take on board what is wanted of them and speak in a civil manner, some are alone in their own little world, equipment should work as it's meant to, especially T.V., the only form of entertainment for some residents, we have noticed the meals provided are not like the menu shown on the entrance window.
Thank you for your feedback, it is important for us to receive constructive feedback to enable us to review our practices and improve our service delivery, I am available to discuss your concerns when you are next in the home.
I visit a lady who is a 'friend' of the charity that I work for. I first met her when she lived at home and she was neglecting to care for herself. She has been in two other nursing homes, where her care was appalling. She is now in residential care at Oak Lodge and has been given the best care ever. She is happy and very well cared for.
Thank you for your positive feedback on our care home, I will pass on your feedback to the rest of the team, We are proud of the care team we have who provide a holistic approach to each individual's care and will continue to deliver the high standards already in place.
This is testament to the hard working staff who actually care for their residents and treat them like family. Meals are freshly cooked with a choice. There are regular activities. Friends and family are welcomed. I would not hesitate to recommend Oak Lodge to anyone.
Thank you for your lovely review, I will pass this onto our dedicated staff team caring for your uncle is both a pleasure and an honour. We are proud of our holistic approach to each individual in our care and will continue to work hard with residents and families to achieve the best care.
It is a very difficult decision to make to put a loved one into care and the care and compassion they showed was amazing.
They have since continued to deliver a high level of care and it is a long time since my aunt has looked this well. They have addressed every aspect of her care.
Not only do the staff take care of my Aunt they also make sure family members are kept updated and always happy to help with any questions we may have.
Thank you form your positive review, I will pass this onto our team at Oak Lodge we pride ourselves on being a small person-centred home which has a holistic approach to each individual in our care. We will continue to work hard and provide safe care.
My mum came to Oak Lodge at the beginning of Covid, for respite after breaking her wrist (aged 90). I live abroad and was unable to travel for almost 2 years and during that time Mum became comfortable having people look after her. Due to increasing dementia, Mum has become a different person, very difficult to deal with. However, the staff always try to laugh with my mum as that's the person she was. The staff have always kept me informed of mum's condition, and whenever I visit, they are very accommodating. The home is not purpose-built for elderly residential care, but the staff do a great job of making it feel homely.
Thank you for your lovely feedback staff always look at a holistic approach to each individual's care and support so it is nice to hear you can see this. Your Mum's care is important to us and l am happy the staff are treating your mum with the dignity and respect she deserves. Although our home is...
What can I say. My mum is treated with love and dignity. I don't need to worry about anything. Always kept up to date with her health and wellbeing. My mum couldn't be in safer hands. I thank the staff for the love and care shown towards my mam. And myself when visiting her.
Thank you it means a lot to receive such a positive review, your Mum's care and support are our utmost priority I will pass on your feedback to all of the staff.
I would like to thank the staff for the love, care and kindness, especially over the last few months and to thank the members of staff who cared enough to attend her funeral service in their own time.
Thank you very much for your positive feedback your loved one was like family to us all and we are deeply saddened at her loss. Please feel free to visit and catch up if you are in the area it has been a pleasure knowing you.
My aunt came to live at Oak Lodge in September 2023, she settled in from the get go and enjoys the attention she receives from the staff. It's not an easy job being care staff but at Oak Lodge they do it with a smile on their faces.
Thank you very much for your feedback it is always nice to see positive feedback. I appreciate your time taken to send this review.
I visit every week and find everyone friendly and helpful. The meals are very good as is the help from the staff towards the residents. Everything appears to be kept in order and running smoothly.
Thank you very much for your review it always helps to receive feedback to enable us to make improvements to our service delivery.
My sister-in-law has been at Oak Lodge for nearly 15 years. She suffers from dementia, so no longer knows us. However, the care, kindness and attention she receives at the home is astounding. She has to have a special diet, but nothing is a problem for them to see that she gets what she needs. I am very happy for her to continue and have care at Oak Lodge.
With best standards.
If you are thinking of sending your relative here think very very carefully!! Go visit first and make up your own mind. We were offered a place here by mums social worker. The manager came to see mum on Friday and said a room was available on Monday. All seemed well. Monday morning phone call. Room ready so we took mum there after lunch. On arrival did look a bit downtrodden but appearances can be deceptive. It wasn't! The front door wouldn't stay open carpets were frayed, corridors were uneven decor was tired. Mum's room was still full of the previous, we understand the deceased man's clothes and hadn't been cleaned, the bed not changed and the bathroom was dirty. The handyman and the chef in full whites came to change the bed. Hope the chef changed before going back into the kitchen?! The staff was helpful but nothing had been done properly. This place needs a lot of money spent on it and management who actually do their job. We didn't leave mum there. There have got to be better places than this.
I completed an in-depth assessment at your mum’s home as an emergency due to concerns with your mum’s health and family not...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Oak Lodge.
There are no upcoming events for Oak Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Oak Lodge.
Accreditations
There are no accreditations posted yet for Oak Lodge.
Meet the Team (2)

My name is Lyndsay Sargent I am the registered manager for Oak Lodge care home in Haughton village. I have worked in care for over 20 years and worked for Care Homes UK since August 2020 I have been the registered manager for over 2 years. I have achieved my L5 in Leadership and Management and have the following skills/strengths/core values – Leadership, Determination, Loyal, positive thinking, caring, compassion, My values are providing a safe/positive and caring environment for residents and staff, having an open culture and learning from mistakes also providing a working environment which promotes equality/diversity and Inclusion. I look to work proactively and not reactively and have achieved “good” with CQC since being at Oak Lodge.

My name is Karen Cousins I have worked for Care Homes UK for the past four years as Manager and Quality Manager. I have experience as a nursing assistant, nurse, Deputy Manager and Care Home Manager in various hospitals and Care in Community and Care Homes.
My Strengths,Dependable,
Wide range of knowledge in varied positions within care provision,
Leadership,
Caring nature.
Frequently Asked Questions about Oak Lodge
What types of Care is Oak Lodge registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Oak Lodge have?
There are 24 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Oak Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Oak Lodge to the centre of Darlington?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oak Lodge to verify any information. View our terms and conditions. Oak Lodge has an Enhanced Service -more info.