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Northlands Nursing Home

21 Kings Avenue, Morpeth, Northumberland NE61 1HX
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Northlands Nursing Home, Morpeth

Care Provided by Northlands Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,080 - £1,150£1,082 - £1,100
Residential Dementia Care£1,150 - £1,215£1,095 - £1,150
Nursing Care£1,200 - £1,275£1,200 - £1,275
Nursing Dementia Care£1,200 - £1,275£1,200 - £1,275

Fees are reviewed on a regular basis and are subject to change to reflect the costs of delivering high quality care. Please contact the home manager to discuss resident needs and potential fees.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Priviledge Zvorwadza(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (39)
  • Single Rooms with ensuite Wet Room (5)

Visiting

  • Visitors are welcome at any time. In order to ensure a calm and dignified dining experience then visitors may be restricted from dining areas at meal times.

Parking

  • Onsite parking is available and on street parking is also available with a waiting limit of two hours.
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Northlands Nursing Home Reviews (29)

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7.9

Northlands Nursing Home has a Review Score of 7.9 (7.944) out of 10, based on 6 reviews in the last 2 years. Over all time Northlands Nursing Home has 29 reviews.

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Showing 29 reviews matching selected criteria
Review from Heather B (Daughter of Resident) published on 29 September 2020 Submitted via Website
Overall Experience

My mother has been in Northlands for four years and her treatment has been second to none. I cannot praise the staff enough for all they have done to keep her safe and well especially during these last eight months. The home is very clean (doesn’t smell like an old folks home) there is know where hidden, they have an open-door policy. There is a daily menu choice which is fairly comprehensive, always looks and smells good and I have never heard a complaint from my mother. All staff are friendly and approachable and always helpful. There are a good range of activities from flower arrangements, drawing, karaoke, guest singers, cards and dominoes also outings are arranged. I have nothing but heartfelt gratitude towards all who work in Northlands and look after my mam the way I cannot.

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Review from Peter M (Husband of Resident) published on 17 January 2019 Submitted via Postal Card
Overall Experience
After 25 years in General Practise and latterly for 10 years as a director (of Primary Care) of a health authority, I have experience of visiting many care homes. None compare with Northlands for their care, compassion and kindness.

The home has recently been extensively refurbished to a high standard. Relatives and friends visiting my wife are all very impressed.

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Review from Trevor B (Son of Resident) published on 27 December 2017 Submitted via Website
Overall Experience

My mother is suffering from dementia and we managed to get her into Northlands. She felt straight at home with her room and building and the staff who are fantastic. The home is well set up for care and the staff are well trained and cannot do enough for you. The home is always clean and many of the rooms have been refurbished. I can thoroughly recommend Northlands Nursing Home and would like to thank all the staff for their professionalism and friendliness and knowledge in assisting my mother and the other residents.

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Review from Elsie G (Resident / Service User) published on 15 November 2017 Submitted via Postal Card
Overall Experience
I have watched quality of improvement about every aspect with delight and apprehension. My room and my husbands can reflect our wishes and we enjoy looking at and using various pictures and family photographs.

I especially enjoy talking to the owner's father and various members of his family, especially separate ones.

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Review from N B (Husband of Resident) published on 7 November 2017 Submitted via Postal Card
Overall Experience

A very short stay but my wife was cared for well.

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Review from F N R (Daughter of Resident) published on 6 November 2017 Submitted via Website
Overall Experience

The new owners are investing extensively in the property and it would be good to see them investing to the same extent in the staff, their most important asset. Happy, supported, well-trained staff are key to the residents’ comfort and wellbeing.

The middle floor can be a lonely place in the evenings with few staff around and I am told it can take time to respond to residents’ call alarms when, for example, they need to go to the bathroom.

There can be a lack of consistency regarding communication and delivering information. The staff, however, do care very much and do their best especially when they appear to be a little short on the ground.

Reply from Andrew Kerr, Director at Northlands Nursing Home

Thank you for your review.

Parkside Care acquired Northlands in March 2017 and as you note we have started a major refurbishment program. Our investment in the fabric of the building will make the home fit for purpose and improve facilities for both residents and staff.

We have also...  

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Review from Elaine B (Niece of Resident) published on 2 November 2017 Submitted via Postal Card
Overall Experience
Since present manager took up her post there has been a progressive and marked improvement in all aspects of care, decor, staff selection, social activities and fundraising to name but a few. The staff are mainly mature ladies with life experience which is so important when understanding the needs of the elderly. They, in turn, are excellent role models for younger girls coming into the workplace, most of them were not just carers but personal friends of myself and my late aunt. The senior qualified staff are observant and vigilant, I mainly refer to the day staff, they follow up any concerns, explain any problems and have always kept me up to date regarding my aunt's welfare. Northlands Nursing Home has a friendly welcoming feeling, all residents rooms are personalised to their taste with photo's, ornaments, items of furniture etc from their own home. I feel it is important that having senior male carers is essential as it gives elderly residents a choice when dealing with certain aspects of care.
The social interaction with functions that celebrate not only residents birthdays, but really all events on the calendar e.g easter, summer fete's, Halloween etc keeping elderly residents in tune with things that they would have celebrated in their own homes at one time in their lives. Northlands is also animal-friendly both domesticated and wildlife interactions are important and precious especially the red squirrels and many birds that frequent the garden. Northlands social organiser plays an important part in this. My aunt especially enjoyed the painting, music and film sessions.

The team of cooks, handyman, and visits from the opticians, chiropodists and especially the hairdressers all work so hard for the benefit of the residents. It is important that those behind the scenes are not forgotten. I do feel that relatives should give more personal input and could help out when seeking entertainers for all the residents. Next year I hope it will be possible to invite a group of residents and carers to my home to have tea and see my garden and listen to some music. I have always tried to give support to Northlands when they have strived to give a special function for all residents. I welcome this opportunity of giving a small amount of my views. I can only say God Bless and thank you for caring for my aunt.

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Review from Celia G (Daughter of Resident) published on 1 November 2017 Submitted via Postal Card
Overall Experience

I think the care and all the other things associated in Northlands is brilliant. Once the renovations are completed, Northlands will be superb! Well done to everyone!

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Review from Cuthbert R (Friend of Resident) published on 1 November 2017 Submitted via Postal Card
Overall Experience

I have visited my friend since she arrived in Northlands. I have always been impressed with the very high standard of care given to her and other residents, by all staff. I have tried to record this in my comments at residents meetings, which have been minuted.

I have also seen numerous acts of kindness by staff towards my friend and other residents. Finally, a lot of work has been done this year on the building and furnishings.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 November 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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