Northlands Nursing Home

21 Kings Avenue, Morpeth NE61 1HX

8.4 24 Reviews

Care Provided by Northlands Nursing Home

Primary Care Categories

Older Person Care
Dementia
Physical Disability

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 39 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia

Other Care Provided

Parkinson's Disease
Stroke
Palliative / End of Life Care
Bariatric Care/Obesity
Convalescent Care

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access

Funding & Fees

Weekly Charges per Person

Self-Funded Residential Care: £1025 – £1100
Self-Funded Residential Dementia Care: £1095 – £1170
Self-Funded Nursing Care: £1150 – £1225
Self-Funded Nursing Dementia Care: £1150 – £1225
RESPITE Self-Funded Residential Care: £1025 – £1100
RESPITE Self-Funded Residential Dementia Care: £1095 – £1170
RESPITE Self-Funded Nursing Care: £1150 – £1225
RESPITE Self-Funded Nursing Dementia Care: £1150 – £1225

Fees are reviewed on a regular basis and are subject to change to reflect the costs of delivering high quality care. Please contact the home manager to discuss resident needs and potential fees.

These prices are only a guideline, please contact Northlands Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Parkside Care Ltd
Privately Owned

Person in Charge

Michelle Jones (Home Manager)

Local Authority / Social Services

Northumberland County Council

Admission Information

Ages 50+

Care Home Design/Build

Purpose Built: No
Last Refurbishment: 2022
Number of floors: 3

Room Information

Single Rooms (39)
Couples/Companion Rooms (0)
Single Rooms with Ensuite Wet Room (5)

Visiting

Visitors are welcome at any time. In order to ensure a calm and dignified dining experience then visitors may be restricted from dining areas at meal times.

Parking

Onsite parking is available and on street parking is also available with a waiting limit of two hours.

Review from F N R (Daughter of Resident) published on 6 November 2017 Submitted via Website • Report

Overall Experience

The new owners are investing extensively in the property and it would be good to see them investing to the same extent in the staff, their most important asset. Happy, supported, well-trained staff are key to the residents’ comfort and wellbeing.

The middle floor can be a lonely place in the evenings

with few staff around and I am told it can take time to respond to residents’ call alarms when, for example, they need to go to the bathroom.

There can be a lack of consistency regarding communication and delivering information. The staff, however, do care very much and do their best especially when they appear to be a little short on the ground.

Reply from Andrew Kerr, Director at Northlands Nursing HomeThank you for your review.

Parkside Care acquired Northlands in March 2017 and as you note we have started a major refurbishment program. Our investment in the fabric of the building will make the home fit for purpose and improve facilities for both residents and staff.

We have also undertaken a staff survey and have made some improvements to staffing levels and conditions for staff. We will continue our development program with guidance from staff meetings and resident forums.

Our new nurse call system can monitor the response times of staff and the management will be reviewing this closely.

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Review from Elaine B (Niece of Resident) published on 2 November 2017 Submitted via Postal Card • Report

Overall Experience

Since present manager took up her post there has been a progressive and marked improvement in all aspects of care, decor, staff selection, social activities and fundraising to name but a few. The staff are mainly mature ladies with life experience which is so important when understanding the needs of

the elderly. They, in turn, are excellent role models for younger girls coming into the workplace, most of them were not just carers but personal friends of myself and my late aunt. The senior qualified staff are observant and vigilant, I mainly refer to the day staff, they follow up any concerns, explain any problems and have always kept me up to date regarding my aunt's welfare. Northlands Nursing Home has a friendly welcoming feeling, all residents rooms are personalised to their taste with photo's, ornaments, items of furniture etc from their own home. I feel it is important that having senior male carers is essential as it gives elderly residents a choice when dealing with certain aspects of care.
The social interaction with functions that celebrate not only residents birthdays, but really all events on the calendar e.g easter, summer fete's, Halloween etc keeping elderly residents in tune with things that they would have celebrated in their own homes at one time in their lives. Northlands is also animal-friendly both domesticated and wildlife interactions are important and precious especially the red squirrels and many birds that frequent the garden. Northlands social organiser plays an important part in this. My aunt especially enjoyed the painting, music and film sessions.
The team of cooks, handyman, and visits from the opticians, chiropodists and especially the hairdressers all work so hard for the benefit of the residents. It is important that those behind the scenes are not forgotten. I do feel that relatives should give more personal input and could help out when seeking entertainers for all the residents. Next year I hope it will be possible to invite a group of residents and carers to my home to have tea and see my garden and listen to some music. I have always tried to give support to Northlands when they have strived to give a special function for all residents. I welcome this opportunity of giving a small amount of my views. I can only say God Bless and thank you for caring for my aunt.

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Review from Celia G (Daughter of Resident) published on 1 November 2017 Submitted via Postal Card • Report

Overall Experience

I think the care and all the other things associated in Northlands is brilliant. Once the renovations are completed, Northlands will be superb! Well done to everyone!

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Review from Cuthbert R (Friend of Resident) published on 1 November 2017 Submitted via Postal Card • Report

Overall Experience

I have visited my friend since she arrived in Northlands. I have always been impressed with the very high standard of care given to her and other residents, by all staff. I have tried to record this in my comments at residents meetings, which have been minuted.

I have also seen numerous acts of kindness

by staff towards my friend and other residents. Finally, a lot of work has been done this year on the building and furnishings.

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