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8.6 Group Review Score (the average from all locations with a review score)
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Parkside Care Ltd Locations (3)

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Parkside Care Ltd Reviews (98)

8.6

Parkside Care Ltd has a Group Review Score of 8.6 (8.634) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Parkside Care Ltd must have a Review Score.

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Review of

Holmlea Care Home

from Carolyn G (Daughter of Resident) published on 4 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Holmlea is a perfect environment for my mam - she has Alzheimer's and dementia- she was very anxious and angry when on her own in sheltered accommodation & needed company all the time - at Holmlea they have a lovely lounge where they all sit together, have activities and entertainment regularly- the
carers are always at hand with a happy smile & gentle assurance that all is well - even though my mam can be very angry and awkward at times they are always patient & understanding - 10 out of 10 for me!
Reply from Alister Kerr, Director at Holmlea Care HomeThank you for writing a review of your positive experience at Holmlea. I appreciate you taking the time to share your experience with us. I know moving into a care home is a big decision so I am really pleased that your mam has settled in well. I will be sure to share this feedback with Sami and the team at Holmlea.
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Review of

Northlands Nursing Home

from J H (Daughter of Resident) published on 3 February 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother is in Northlands, the care is ok some staff are really good others no so. I feel she got really good care when she first went in but somethings are lacking. I think the home needs some decoration and looking tired. The staff needs to have more interaction with residents. Food is ok not always
hot, + nicely presented.
Reply from AK, Director at Northlands Nursing HomeThank you for taking the time to provide a review for Northlands. We are always happy to receive feedback from residents and relatives. I am sorry that you have experienced some issues with the care and support. I know that we have reached out to speak with you directly about these issues so we can address your concerns and implement improvements. I hope you will see the improvements soon.
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Review of

The Chesters Care Home

from Patricia F (Niece of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a previous resident at the Chesters, as was my aunt Irene, who died n December. My aunt Ivy is currently resident in the Chesters and at the age of 103 receives the best care possible. The staff in the Chesters are hard working and dedicated to the care of the residents. My family and
I really appreciate the effort made by staff to ensure that all residents are well cared for and that their quality of life is enhanced by all the various activities and outings. As a frequent visitor to the Chesters I have seen at first hand the quality and variety of the meals served, so, special thanks to Louise and all involved in the kitchen. Special thanks also to those involved in the laundry, who ensure that residents have clothes that are clean and comfortable. Many thanks to all the staff at the Chesters.
Reply from Alister Kerr, Director at The Chesters Care HomeThank you for taking the time to provide this feedback about your positive experiences at The Chesters over a long period of time. Our staff work hard to provide an excellent environment, good food and engaging activities for all of our residents, and I am pleased that this has been your experience. I will be sure to share this with the staff team. Thank you.
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Review of

The Chesters Care Home

from D F (Son of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father felt at home straight away. Level of care has been excellent. Communication with me has been open and honest from day one.
Home is exceptionally clean. Would recommend to any prospective family looking for a place for their elderly relatives.
Reply from Alister Kerr, Director at The Chesters Care HomeThanks for providing this feedback, it is appreciated. We strive for high standards at The Chesters and I am pleased that you and your father are pleased with your choice of care home. I will be sure to share this with the manager and team. Thank you.
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Review of

The Chesters Care Home

from Beverley J (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mam has lived at The Chesters for a year now. When we realised she needed care The Chesters was our 1st choice based on recommendations we received. We were really fortunate that they were able to take her & have never regretted our decision.
The Chesters is very homely, immaculately clean
& beautifully decorated so first impressions are always good. More importantly to us, many of the team have worked there for a long time. To us that is the sign of a happy workforce & that's exactly what we've found in the last year.
The team really know mam & understand her needs. Mam likes to help out in the home, the team are really patient & support her to do this so she feels useful. The activities organiser involves mam in lots of what is going on which gives her purpose. Dad visits daily & receives support also, he's always made to feel welcome & regularly enjoys a meal there.
Having mam settled in The Chesters gives us all peace of mind & we are very grateful to the team for that
Reply from Alister Kerr, Director at The Chesters Care HomeThank you for writing a review and for providing positive feedback. I am really pleased that your mam is settled at The Chesters. This will be shared with the manager and the team.
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Review of

Holmlea Care Home

from Gillian T (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been in Holmlea now for 7 years and has always been treated with dignity and love and care.
As a family, we have always been treated with courtesy and respect and nothing has ever been a bother to the staff. Having been at Holmlea for this length of time the staff know Mums ways and idiosyncrasies
and from this, they can always tell what sort of day Mum is having, so that they can determine how she must be treated.
We very much appreciate the hard work the staff do at Holmlea and the care and love they give to residents.
Thank You
Reply from Alister Kerr, Director at Holmlea Care HomeThank you for providing this feedback about your experience of Holmlea Care Home. As a small care home we pride ourselves on being able to offer a truly person-centred service and I am glad that this has been your experience. I will be sure to share this feedback with the manager and staff team.
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Review of

The Chesters Care Home

from Peter R (Husband of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nothing is too much bother for any of the staff,they are caring,attentive well aware of each users needs and personalty,activities are many and varied,food is plentiful and excellent,the home is always lovely and warm which mirrors the feeling the home always gives out.It is constantly being cleaned
and is spotless,no lingering odours,staff are very professional and gentle carrying out their duties, rooms are bright and airy,management are accessible,attention to detail and to clients is of the highest standard. I rate this home very highly I would thoroughly reccommend home from personal experience.
Reply from Alister Kerr, Director at The Chesters Care HomeThank you for taking the time to tell us about your experiences at The Chesters Care Home. We have a dedicated staff team who work hard to provide a caring environment for our residents. I will be sure to share your review with the manager and staff.
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Review of

Northlands Nursing Home

from B L (Friend of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is important to appreciate the care, attention to details, the understanding and absolute professionalism constantly presented by the entire staff of The Northlands Nursing Home towards the care and support of my friend.


I have to say I am very happy seeing the way she was supported and cared

for while in the above care home. She was treated in a person centred way, well supported with a great deal of professionalism, respect and courtesy.


From the care home manager, to the staff nurse, the carers and the entire team, I want to say A BIG THANK YOU.


More power to your elbow

Reply from Alister Kerr, Director at Northlands Nursing HomeThank you for taking the time to share your positive experience at Northlands Nursing Home. It is always good to receive feedback and I will be sure to share your review with our caring and hard-working staff team at Northlands.
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Review of

Holmlea Care Home

from David G (Son of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mam has been a resident at Holmlea for four years now and me living 400 miles away can't really get up to see mam as much I wanted to and no other family connections, Sami and her team do a fantastic job looking after Mam and keep the communication with me up to date . I can't thank them enough they
have been brilliant with my telephone calls to Mam she is always saying the food and the staff are brilliant which is very reassuring to me and I know Mam is set in her ways but the staff have been fantastic dealing with Mam . The Home is always really clean and has a really good feel to it and I can't thank Sami enough for doing Mam's hair and making Mam look beautiful when I'm up and taking Mam out for afternoon tea.
Thank you to all who work at Holmlea care home
Reply from Alister Kerr, Director at Holmlea Care HomeThank you for taking the time to share your review about Sami and her fantastic team at Holmlea. We are proud of the care that we provide at the home and I am pleased that you feel that you mam is well cared for at Holmlea. I will be sure to share this feedback with the staff team.
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Review of

Holmlea Care Home

from David E (Son of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been looked after with great kindness and consideration for four years at Holmlea, (and my mother too before her death). He is very restricted by frailty, but the staff always make time to have a cheery word or to talk when passing his room. The food is home cooked and tasty, and everywhere
is always spotlessly clean. Many of the staff have been there a long time, and their continuity with the residents must help create a more homely atmosphere. Communication is good when anything out of the ordinary happens.
Reply from Alister Kerr, Director at Holmlea Care HomeThanks for taking the time to provide feedback about Holmlea. I will be sure to pass this onto the staff team.
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Review of

Holmlea Care Home

from Kaye R (Niece of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is really hard to put into words how grateful I am for all the care and kindness everyone showed to my aunt while she was at Holmlea. Everyone knew her so well and accepted her after contanlerors and rude behaviour, yet still did everything they could to make her time better. All the staff allowed
her to be herself and made the most of the home when she accepted help graciously. Everyone kept her well fed and cared for and allowed her to retain her dignity. The staff at Holmlea are a group of very special people.
Reply from Alister Kerr, Director at Holmlea Care HomeThank you for taking the time to write a review and share your positive experience of Holmlea Care Home. We appreciate all feedback and we will be sure to share this with our caring staff team.
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Review of

The Chesters Care Home

from Rick S (Son of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam has been a resident at the Chesters for the last 15 months, I'd heard great things about this place .
She'd previously had a couple of weeks respite in another local care home which opened our eyes to the type of place we didn't want her to be in,
The Chesters is what you'd wish for in a
care home, from the moment i walked in WITHOUT an appointment i got a good feel for the place , the staff are so engaged and interactive with the residents.
With it being quite a small care home it always seems to be busy and upbeat .
All of the staff are great , they treat everybody with empathy and respect , with a little bit of northern , cheeky humour thrown in.
Food is great and for the picky eaters there's lots of snacks and tea and biscuits.
We are so grateful to the staff for looking after our mam , we understand it's a hard job ,definitely a vocation and they excel at it !!
Reply from Alister Kerr, Director at The Chesters Care HomeI am so pleased that you are happy with the care and support that your mam receives at The Chesters. It is great when the hard work of our staff is recognised and I will be sure to share this with the manager and staff team. Thank you for taking the time to provide feedback.
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Review of

Holmlea Care Home

from John P (Son of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Holmlea care home were absolutely brilliant with my dad could not thank them enough .
2 years ago we found this home after looking for a friendly homely atmosphere
Although my dad didn't mix with residents
there , there was plenty activity's available .
Food was good and staff were
always offering us tea and coffees and something to eat never a problem for them .
Also the care home was spotless .
During end of life for dad the staff were magnificent couldn't ask for anymore absolutely recommend Holmea care home .
Reply from Alister Kerr, Director at Holmlea Care HomeI am really pleased that you were happy with the care your father received at Holmlea, thank you for taking the time to provide us with feedback. I will be sure to share this with the home manager and staff. Thank you.
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Review of

Holmlea Care Home

from Barbara D (Daughter of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad came to this care home after being in a couple of others before here,
We wanted a homely vibe for our dad and this is exactly what we got.
The staff are amazing here and as stubborn as my dad was they cared for him like he was their own.
The last couple of weeks have been hard on our family
as it was his end of life and I can honestly say we as a family made a bond with these lovely people.
They looked after us while we stayed to the end of my dad life and the support from this home is above and beyond.
We thank them from the bottom of our hearts there is no agency staff so everyone knows each and every one of the residents so if friendly caring and homely is what you're after ring Holmlea .
Reply from Alister Kerr, Director at Holmlea Care HomeThank you for taking the time to write a review. I am glad that you were happy with the homely care provided for your father. I will be sure to share your comments with the manager and staff at Holmlea.
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Review of

Holmlea Care Home

from K P (Son of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A truly amazing place that my dad stayed, the staff were second to none , so friendly and helpful and so caring towards him, so glad my sister found this home as the two other homes he stayed just neglected him , food was amazing for him and the staff couldn't do enough for any family member that visited
, especially caring toward the end of my dads life, all I can say is I'm so thankful to you all and deserve medals for what you do, thank you so much , five stars all the way
Reply from Alister Kerr, Director at Holmlea Care HomeThank you for your kind words. We are really proud of our caring and dedicated staff at Holmlea. I will be sure to share your feedback with the manager and staff.
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Review of

Holmlea Care Home

from J R (Wife of Resident) published on 18 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They communicate well regarding any issues. I like the relaxed atmosphere in Homelea and the attention given to residents when they need it. The day rooms are bright and well furnished with TV programmes to watch should they want to. Communications are good and the staff are very helpful and kind. I
know they have activities but have been there for only one - Hogmond - most enjoyable those who joined in.
Reply from Alister Kerr, Director at Holmlea Care HomeThank you for taking the time to write a review, your feedback will be shared with the manager and staff.
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Review of

Holmlea Care Home

from C C (Daughter of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Holmlea Care Home welcomed my Mam last year, and I couldn't be more grateful for the care she receives. We struggled to manage her needs at home, but the staff at Holmlea have been exceptional in handling her challenging behaviors with professionalism and compassion.
The team at Holmlea has created
a safe and comfortable environment for my Mam, which brings me immense peace of mind. Seeing her happy and well-cared-for is a testament to the dedication and expertise of the staff.
I highly recommend Holmlea Care Home to anyone seeking quality care for their loved ones.
Reply from Alister Kerr, Director at Holmlea Care HomeThank you for taking the time to write a review, your feedback is greatly appreciated. I will be sure to pass this positive feedback onto the manager and staff at Holmlea.
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Review of

Holmlea Care Home

from Mark P (Nephew of Resident) published on 5 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My auntie has been a resident at Holmlea for over two years. Whenever I visit with my family, we always have a warm welcome from the wonderful team of carers. I live over 100 miles away and so can't visit every week. I take comfort in the knowledge of the consistent high standard of care that I witness
when I am able to visit. Thank you Holmlea.
Reply from Alister Kerr, Director at Holmlea Care HomeThank you for taking the time to write a review and share your positive experience of Holmlea Care Home. Your feedback is greatly appreciated.
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Review of

Holmlea Care Home

from Hazel W (Next of Kin) published on 8 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have just spent the most wonderful morning at Holmlea Care Home.
Today there was a sing-along it was a real party atmosphere!
It was made all the more special by the fantastic staff who joined in, singing and dancing with the residents.
It was lovely to see all of them enjoying themselves.
Thank
you Holmlea, you are amazing.
Reply from Alister Kerr, Director at Holmlea Care HomeThank you for taking the time to write a review. I am really pleased that you had a great experience at Holmlea. I will be sure to share this feedback with our staff.
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Review of

Holmlea Care Home

from K R (Niece of Resident) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been a resident at the home for around eight weeks The staff cares about the welfare of the residents. My aunt, as a fiercely independent lady who has lived on her own for over forty years has been, at times, both grumpy and difficult. At all times staff has treated her with patience, good
humour, politeness, and professionalism.
Everyone is also very welcoming to visitors making them feel part of the family member's new life. Massive thank you to all.
Reply from Alister Kerr, Director at Holmlea Care HomeThank you for taking the time to write a review. I am pleased that you and your Aunt have felt welcome at Holmlea. I will be sure to pass your comments on to the staff team. It is always nice for them to receive positive feedback.
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Awards / Recognitions (0)

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Frequently Asked Questions about Parkside Care Ltd

Costs for care homes owned by Parkside Care Ltd

Average costs per week for care homes owned by Parkside Care Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Parkside Care Ltd, based on 3 out of 3 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,082
Residential Dementia Care £1,105
Nursing Care £1,200
Nursing Dementia Care £1,200
All Care Types £1,082
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Parkside Care Ltd own?

Parkside Care Ltd own 3 Care Homes.

Which Parkside Care Ltd Care Homes have the highest review score?

Holmlea Care Home, The Chesters Care Home & Northlands Nursing Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Parkside Care Ltd to verify any information. View our terms and conditions.