Care Homes Owned by Parkside Care Ltd in Tyne & Wear

Holmlea is a perfect environment for my mam - she has Alzheimer's and dementia- she was very anxious and angry when on her own in sheltered accommodation & needed company all the time - at Holmlea they have a lovely lounge where they all sit together, have activities and entertainment regularly- the carers are always at hand with a happy smile & gentle assurance that all is well - even though my mam can be very angry and awkward at times they are always patient & understanding - 10 out of 10 for me!

My mother was a previous resident at the Chesters, as was my aunt Irene, who died n December. My aunt Ivy is currently resident in the Chesters and at the age of 103 receives the best care possible. The staff in the Chesters are hard working and dedicated to the care of the residents. My family and I really appreciate the effort made by staff to ensure that all residents are well cared for and that their quality of life is enhanced by all the various activities and outings. As a frequent visitor to the Chesters I have seen at first hand the quality and variety of the meals served, so, special thanks to Louise and all involved in the kitchen. Special thanks also to those involved in the laundry, who ensure that residents have clothes that are clean and comfortable. Many thanks to all the staff at the Chesters.

Home is exceptionally clean. Would recommend to any prospective family looking for a place for their elderly relatives.

Having mam settled in The Chesters gives us all peace of mind & we are very grateful to the team for that

Thank You

Nothing is too much bother for any of the staff,they are caring,attentive well aware of each users needs and personalty,activities are many and varied,food is plentiful and excellent,the home is always lovely and warm which mirrors the feeling the home always gives out.It is constantly being cleaned and is spotless,no lingering odours,staff are very professional and gentle carrying out their duties, rooms are bright and airy,management are accessible,attention to detail and to clients is of the highest standard. I rate this home very highly I would thoroughly reccommend home from personal experience.

Thank you to all who work at Holmlea care home

My father has been looked after with great kindness and consideration for four years at Holmlea, (and my mother too before her death). He is very restricted by frailty, but the staff always make time to have a cheery word or to talk when passing his room. The food is home cooked and tasty, and everywhere is always spotlessly clean. Many of the staff have been there a long time, and their continuity with the residents must help create a more homely atmosphere. Communication is good when anything out of the ordinary happens.

It is really hard to put into words how grateful I am for all the care and kindness everyone showed to my aunt while she was at Holmlea. Everyone knew her so well and accepted her after contanlerors and rude behaviour, yet still did everything they could to make her time better. All the staff allowed her to be herself and made the most of the home when she accepted help graciously. Everyone kept her well fed and cared for and allowed her to retain her dignity. The staff at Holmlea are a group of very special people.

We are so grateful to the staff for looking after our mam , we understand it's a hard job ,definitely a vocation and they excel at it !!

During end of life for dad the staff were magnificent couldn't ask for anymore absolutely recommend Holmea care home .

We thank them from the bottom of our hearts there is no agency staff so everyone knows each and every one of the residents so if friendly caring and homely is what you're after ring Holmlea .

A truly amazing place that my dad stayed, the staff were second to none , so friendly and helpful and so caring towards him, so glad my sister found this home as the two other homes he stayed just neglected him , food was amazing for him and the staff couldn't do enough for any family member that visited , especially caring toward the end of my dads life, all I can say is I'm so thankful to you all and deserve medals for what you do, thank you so much , five stars all the way

They communicate well regarding any issues. I like the relaxed atmosphere in Homelea and the attention given to residents when they need it. The day rooms are bright and well furnished with TV programmes to watch should they want to. Communications are good and the staff are very helpful and kind. I know they have activities but have been there for only one - Hogmond - most enjoyable those who joined in.

I highly recommend Holmlea Care Home to anyone seeking quality care for their loved ones.

My auntie has been a resident at Holmlea for over two years. Whenever I visit with my family, we always have a warm welcome from the wonderful team of carers. I live over 100 miles away and so can't visit every week. I take comfort in the knowledge of the consistent high standard of care that I witness when I am able to visit. Thank you Holmlea.

Thank you Holmlea, you are amazing.

Everyone is also very welcoming to visitors making them feel part of the family member's new life. Massive thank you to all.

Yesterday we moved Mum to another care home nearer to her family in another part of the country. Tears were shed by all and it was moving to see how much she was loved at The Chesters. We will always be grateful for the care and support that she was given. Thanks to all at The Chesters.

The Chester’s just gets better and better the staff are wonderful very caring and attentive. There are always plenty of activities going on to stimulate the residents. Christmas has been great everyone got involved to make it a fun time for all. I am truly grateful we found the Chester’s for my mam there’s nowhere better than this we know mam is well looked after by staff who care. Thanks to all at Chester’s.