Holmlea Care Home

48 Linskill Terrace, North Shields NE30 2EW
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9.8 35 Reviews
  • Holmlea Care Home, North Shields
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Care Provided by Holmlea Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Sami Laidler (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Holmlea Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £950
    • Self-Funded Residential Dementia Care £900 – £1,000
    • RESPITE Self-Funded Residential Care £900 – £950
    • RESPITE Self-Funded Residential Dementia Care £900 – £1,000

  • Fees are reviewed regularly and increased in line with our costs and changing needs of residents.
  • (these prices are only a guideline, please contact Holmlea Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time. Please note that in order to protect the privacy and dignity of residents access to dining areas may be restricted during meal times.


  • Parking

  • Parking is available to the rear of the home for 5 cars and also on street parking on Linskill Terrace to the front.


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Holmlea Care Home Reviews (35)

Total of 35, showing 1-20
9.8

Holmlea Care Home has a Review Score of 9.8 (9.823) out of 10, based on 11 reviews in the last 2 years. Over all time Holmlea Care Home has 35 reviews.

Overall Experience

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Date Published

35
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Review from John P (Son of Resident) published on 14 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Holmlea care home were absolutely brilliant with my dad could not thank them enough .
2 years ago we found this home after looking for a friendly homely atmosphere
Although my dad didn't mix with residents
there , there was plenty activity's available .
Food was good and staff were
always offering us tea and coffees and something to eat never a problem for them .
Also the care home was spotless .
During end of life for dad the staff were magnificent couldn't ask for anymore absolutely recommend Holmea care home .

Reply from Alister Kerr, Director at Holmlea Care Home

I am really pleased that you were happy with the care your father received at Holmlea, thank you for taking the time to provide us with feedback. I will be sure to share this with the home manager and staff. Thank you.


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Review from Barbara D (Daughter of Resident) published on 11 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad came to this care home after being in a couple of others before here,
We wanted a homely vibe for our dad and this is exactly what we got.
The staff are amazing here and as stubborn as my dad was they cared for him like he was their own.
The last couple of weeks have been hard on our family
as it was his end of life and I can honestly say we as a family made a bond with these lovely people.
They looked after us while we stayed to the end of my dad life and the support from this home is above and beyond.
We thank them from the bottom of our hearts there is no agency staff so everyone knows each and every one of the residents so if friendly caring and homely is what you're after ring Holmlea .

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for taking the time to write a review. I am glad that you were happy with the homely care provided for your father. I will be sure to share your comments with the manager and staff at Holmlea.


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Review from K P (Son of Resident) published on 11 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A truly amazing place that my dad stayed, the staff were second to none , so friendly and helpful and so caring towards him, so glad my sister found this home as the two other homes he stayed just neglected him , food was amazing for him and the staff couldn't do enough for any family member that visited
, especially caring toward the end of my dads life, all I can say is I'm so thankful to you all and deserve medals for what you do, thank you so much , five stars all the way

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for your kind words. We are really proud of our caring and dedicated staff at Holmlea. I will be sure to share your feedback with the manager and staff.


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Review from J R (Wife of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They communicate well regarding any issues. I like the relaxed atmosphere in Homelea and the attention given to residents when they need it. The day rooms are bright and well furnished with TV programmes to watch should they want to. Communications are good and the staff are very helpful and kind. I
know they have activities but have been there for only one - Hogmond - most enjoyable those who joined in.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for taking the time to write a review, your feedback will be shared with the manager and staff.


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Review from C C (Daughter of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Holmlea Care Home welcomed my Mam last year, and I couldn't be more grateful for the care she receives. We struggled to manage her needs at home, but the staff at Holmlea have been exceptional in handling her challenging behaviors with professionalism and compassion.
The team at Holmlea has created
a safe and comfortable environment for my Mam, which brings me immense peace of mind. Seeing her happy and well-cared-for is a testament to the dedication and expertise of the staff.
I highly recommend Holmlea Care Home to anyone seeking quality care for their loved ones.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for taking the time to write a review, your feedback is greatly appreciated. I will be sure to pass this positive feedback onto the manager and staff at Holmlea.


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Review from Mark P (Nephew of Resident) published on 5 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has been a resident at Holmlea for over two years. Whenever I visit with my family, we always have a warm welcome from the wonderful team of carers. I live over 100 miles away and so can't visit every week. I take comfort in the knowledge of the consistent high standard of care that I witness
when I am able to visit. Thank you Holmlea.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for taking the time to write a review and share your positive experience of Holmlea Care Home. Your feedback is greatly appreciated.


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Review from Hazel W (Next of Kin) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just spent the most wonderful morning at Holmlea Care Home.
Today there was a sing-along it was a real party atmosphere!
It was made all the more special by the fantastic staff who joined in, singing and dancing with the residents.
It was lovely to see all of them enjoying themselves.
Thank
you Holmlea, you are amazing.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for taking the time to write a review. I am really pleased that you had a great experience at Holmlea. I will be sure to share this feedback with our staff.


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Review from K R (Niece of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at the home for around eight weeks The staff cares about the welfare of the residents. My aunt, as a fiercely independent lady who has lived on her own for over forty years has been, at times, both grumpy and difficult. At all times staff has treated her with patience, good
humour, politeness, and professionalism.
Everyone is also very welcoming to visitors making them feel part of the family member's new life. Massive thank you to all.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for taking the time to write a review. I am pleased that you and your Aunt have felt welcome at Holmlea. I will be sure to pass your comments on to the staff team. It is always nice for them to receive positive feedback.


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Review from Dorothy D (Wife of Resident) published on 21 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband moved into Holmlea Care Home on 04/09/23. He was well-supported in adjusting to leaving home. Some weeks later the need for hospital emergency admission. The team at Holmlea were very caring and supportive of my husband and I and our daughters. While we waited for the ambulance we were made
comfortable and offered drinks. It was my birthday (83) I'd brought a cake to share. The staff couldn't have done enough to help us.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for your review. We are pleased that your husband has settled in well at Holmlea.


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Review from Louise L (Daughter of Resident) published on 9 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has received the best care possible from everyone at Holmlea, they are like family to us now. Thank you for treating my mum with such care and dignity. If my mum was able, she would thank you from the bottom of her heart.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for your honest review. I am pleased that you were impressed with the care that your mum received at Holmlea. I will be sure to pass these comments on to the manager and care staff.


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Review from Marjorie W (Niece of Resident) published on 14 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt was in Holmlea Care Home from Aril 2018 to April 2023 and received care of the highest standard. All staff were compassionate, patient and excellent at dealing with my Aunt under all circumstances. As her dementia progressed, the high standard of care and attention, both personal and medical,
never faltered and all her needs were gently and sensitively catered for. She was happy and content. We were always kept informed of her status and the management were very approachable and easy to deal with.
Myself and husband could not have wished for better and would thoroughly recommend Holmlea without hesitation to any prospective resident.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for taking the time to provide a review and for your positive feedback. I will be sure to pass this on to the manager and care staff who will appreciate your kind words.


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Review from Y G (Sister of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother became a resident at Holmlea Care Home in the summer of 2021. Since his arrival, he has been treated with dignity and respect by both care staff and the management. He suffers from vascular dementia and as his condition deteriorates every effort is made to help him feel safe and secure in
his environment. As a frequent visitor, I find it reassuring to note the positive relationships which have been fostered between my brother and his carers. There is close liaison between management and a local General Practice and this has resulted in my brother's physical and mental health being closely monitored - an important aspect of his care. He is encouraged to take part in organised activities but allowed to withdraw if he wishes. To quote my brother - they look after me well here.

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Review from M R (Resident) published on 6 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

One of the things that really impressed me was that during the recent very cold weather was that the owner personally spoke to all the residents to see if they were warm enough, and if not, he went out and got them a heater - not many owners would do that. This home is really family-orientated. The
staff are very helpful and caring.

Reply from Andrew Kerr, Director at Holmlea Care Home

Thank you for taking the time to provide a review.
We appreciate your kind words.


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Review from Ian S (Son of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Holmlea, the name says how it is. My mum lived here just short of 3yrs, the day she moved until the day she sadly passed away (Oct 2020) she was made very comfortable and was very happy at Holmlea. That was down to every member of staff from domestic to manager, they are all bright and bubbly, and at
a sad time, as it is 'Covid-19' I was unable to take Mum out for our Saturday morning visit to the park. The staff made up for this with Mum in the home. So a big thank you Holmlea! The directors should be very proud of their wonderful staff there.

Reply from Alister Kerr, Director at Holmlea Care Home

Thank you for your kind words and support. I can assure you that we are very proud of our hard-working, dedicated and caring staff.


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Review from L T (Daughter of Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Decor and building slightly outdated. Staff very friendly and efficient. Quality of food is excellent. Any issues that have arisen have been dealt with promptly.

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Review from Dorothy A G (Wife of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff, from managers, carers and cleaners, give their very best help and understanding of needs, stimulate and encourage interaction.
Entertainment is provided on a regular basis and I am informed of any changes in medication and behaviour and advised on my visits how to respond to my husband's
needs.
The home itself is clean and his room is very nice, towels changed daily, washing done daily. Cleanliness is very good and mishaps are immediately dealt with. A very comfortable and happy surrounding. He's well settled and happy.

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Review from L A (Daughter of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Holmlea for four years and had no problems at all. Staff are great and home very friendly. As it is a small home compared to most of them it is more personal and family-friendly.

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Review from J W (Friend of Resident) published on 2 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Holmlea Care Home enough. My friend who is 98 went into this home in June. She is very happy there.
The staff and the place are wonderful. She is always clean, well-fed and dressed. I think this is the best care home in the area (in my opinion).

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Review from S G (Daughter of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, aged 92, has been in Holmlea for 3 months, and throughout this time I have visited almost every day and been totally satisfied with her care. There is in place a structured care plan and managers are constantly in touch with health care professionals and update and involve me in any changes.
All the staff are friendly, welcoming, supportive and professional and treat the residents with respect and welcome visitors. The environment is warm and comfortable and the food, personal care and cleanliness are exceptional.

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Review from Richard F (Son-in-law of Resident) published on 12 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been putting this off for a while because quite frankly I could not find the words to fully convey the excellence of Holmlea. My Father-in-Law was a resident from 2013 to 2019 and was always treated with respect and dignity. From the day he walked in, he never looked back, he was so happy. For
the last six months his health deteriorated to the extent he was put on end of life care. The staff were remarkable, going far beyond what was expected and we will be eternally grateful to them. We consider them good friends now and will continue to keep in touch.


What you have to understand about Holmlea is, the residents feel at home, it's comfortable, warm and cosy, my wife likens it to a high-quality B&B. There are activities every day, you could never get bored here, Easter, Christmas, Halloween etc are all celebrated with staff dressing up, garden parties in the summer, but if you just want a quiet place to sit that is not a problem either.


Oh yes! and the Home cooked food is delicious.


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Current Review Score: 9.8 (9.823)

Overview of Review Score

The Review Score of 9.8 (9.823) out of 10 for Holmlea Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.823 for Holmlea Care Home is calculated as follows: ( (104 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 124 Ratings = 4.823

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Holmlea Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Holmlea Care Home

What types of Care is Holmlea Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Holmlea Care Home provide?

Palliative Care & Convalescent Care are other types of care provided.

How many Rooms does Holmlea Care Home have?

There are 25 Single Rooms.

What are the Facilities & Services at Holmlea Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Holmlea Care Home to the centre of North Shields?

0.6 mile(s) as the crow flies, distance by road may be significantly further.