Holmlea Care Home

48 Linskill Terrace, North Shields NE30 2EW
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9.8 36 Reviews
  • Holmlea Care Home, North Shields
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £950
  • Self-Funded Residential Dementia Care: £900 – £1000
  • RESPITE Self-Funded Residential Care: £900 – £950
  • RESPITE Self-Funded Residential Dementia Care: £900 – £1000

Fees are reviewed regularly and increased in line with our costs and changing needs of residents.

These prices are only a guideline, please contact Holmlea Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sami Laidler (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at any time. Please note that in order to protect the privacy and dignity of residents access to dining areas may be restricted during meal times.

Parking

  • Parking is available to the rear of the home for 5 cars and also on street parking on Linskill Terrace to the front.

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Holmlea Care Home Reviews (36)

9.8

Holmlea Care Home has a Review Score of 9.8 (9.847) out of 10, based on 11 reviews in the last 2 years.
Over all time Holmlea Care Home has 36 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Holmlea Care Home
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Total of 36, showing 21-36
Review from Richard F (Son-in-law of Resident) published on 12 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been putting this off for a while because quite frankly I could not find the words to fully convey the excellence of Holmlea. My Father-in-Law was a resident from 2013 to 2019 and was always treated with respect and dignity. From the day he walked in, he never looked back, he was so happy. For
the last six months his health deteriorated to the extent he was put on end of life care. The staff were remarkable, going far beyond what was expected and we will be eternally grateful to them. We consider them good friends now and will continue to keep in touch.


What you have to understand about Holmlea is, the residents feel at home, it's comfortable, warm and cosy, my wife likens it to a high-quality B&B. There are activities every day, you could never get bored here, Easter, Christmas, Halloween etc are all celebrated with staff dressing up, garden parties in the summer, but if you just want a quiet place to sit that is not a problem either.


Oh yes! and the Home cooked food is delicious.

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Review from Nicola M (Daughter-in-law of Resident) published on 8 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Holmlea Care Home from 2015 -2016 when she sadly passed away. We were reluctant for her to go into care but sadly she had Alzheimer's and my dad could no longer care for her at home. The staff were wonderful and looked after her so well. My partner's mother is now a resident
at my recommendation and is being looked after extremely well. They are caring and loving and staff go above and beyond for residents.
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Review from A T (Granddaughter of Resident) published on 16 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Holmlea is a lovely caring home with excellent attentive staff who know each resident very well. There is a lovely 'homely atmosphere' which is evident whenever I visit. Grandma is happy and well cared for which gives all of the family wonderful peace of mind. The manager is always approachable and
happy to help and the staff are always available for a quick chat or update. There are regular events which involve residents, staff and families and are always good fun, such as the recent fireworks display for bonfire night. We are glad that we chose Holmlea and would highly recommend the home to anyone looking for residential care for their loved one.
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Review from Stephen W (Son of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my mother in Holmlea twice a week. She sits in the conservatory room and watches tv, especially when the programme has subtitles as she is hard of hearing. She also reads and joins in the frequent activities often but not always. The care home is well heated. The staff are friendly and maintain
a communal atmosphere at all times. There are 3 cooked meals a day and there is usually a choice of menu. My mother is content. In my opinion, this is a much better place for my mother to be in than the previous establishment.
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Review from Mary C (Resident) assisted by family/friend published on 15 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've lived in Holmlea Care Home for 8 months and I find the staff very friendly and very kind. My meals are very good and I can get tea for myself and my visitors at any time. The atmosphere in the home is relaxing and there's no pressure.
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Review from Agnes M (Daughter of Resident) published on 8 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Holmlea is a very friendly home from home which caters exceptionally well for the residents' needs and wishes. There is a lovely warm atmosphere on entering the establishment, where visitors are always welcome and you never feel like you are bothering the staff. It is a family run home in which the
family are often around and very approachable. (It is also notable that they too, as well as the staff, know the name of each resident.) The staff are friendly and caring far beyond their job descriptions. There are regular activities to suit everyone and special occasions are always celebrated which, as well as being tremendous fun, help the residents to be aware of the seasons etc - again family members are welcome and indeed encouraged to join in.


I feel blessed that mum is cared for in this wonderful place - it has greatly improved her quality of life which in turn has impacted on us all as a family. We have not seen mum this happy and content in a long time.

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Review from Dek W (Son of Resident) published on 23 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I must say I am totally satisfied with the care shown and commitment by the staff at Holmlea Care Home. They are both friendly yet professional to the highest degree. My father couldn't be happier and that, twinned with care and concern, to me are the most important things in later life. Can't fault
the staff nor the overall standard of the home itself. Thank you, one and all.
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Review from Trisha S (Daughter of Resident) published on 8 February 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Holmlea Care Home is home from home for our dear mother who has been a resident for over a year.
Mother is 92 and suffers from Alzheimer's.
Holmlea is a traditional care home. It is not purpose built. It is an old house and has the feel and look of a private home.
The rooms are individual and are
of different size and shape.
The care is excellent. The staff are cheerful, happy and always kind and endlessly patient with the residents. There is laughter, activities and above all a happy atmosphere.
Dignity and respect for residents is taken seriously.
The meals are well planned and are cooked fresh on the premises by the cook.
Visitors are always welcome and encouraged to come as often as they wish at any time.
Holmlea is a family run business and that is apparent. The owners are often on site and take a great personal interest in all aspects of the home.
What Holmlea may lack in contemporary fixtures and fittings, it more than makes up for in its happy, kind and caring atmosphere.
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Review from Christine S (Daughter of Resident) published on 7 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Holmlea in North Shields has all the comforts of home, excellent staff and a happy, calm atmosphere. The staff are very welcoming to family and friends when visiting residents and they have many events that family/friends are invited to e.g. fayres, charity fundraisers etc. The staff are particularly
attentive to individual needs and understand very well what each residents capabilities are. They encourage all residents to get involved with a variety of activities, including days out/visits to restaurants/theatre. The communal areas are of a high standard and individual bedrooms/bathrooms all very clean and homely. My mum suffers from Alzheimer's and the care and understanding she receives from staff is excellent and has made the transition from her own Home to a Care Home so much easier. They have a variety of weekly entertainment including - singers, musicians, animals, puppet theatre and staff are happy to join in games of skittles, dominoes and quizzes with Residents & Visitors.
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Review from Martin H (Son of Resident) published on 21 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall the quality of care given is in my opinion to a very high standard. I say this as I have got to know the staff very well during the last 2 years and I can also state that the dignity, respect and warmth shown to all the residents is very genuine.
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Review from Stephen W (Son of Resident) published on 25 August 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There are more activities for the care home residents than at my mums previous care home. They occur and are not just for show on the wall. The staff seem to have more time for the residents. The food is ok, she especially enjoys the full English breakfast. They also put on entertainment often. The
room where she sits is light and airy and has a tv which has subtitles on its programmes.
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Review from Wendy S (Daughter of Resident) published on 24 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Holmlea excellent on all areas. Every time I visit the carers always make me feel welcome and home from home. It is very clean and there is always things going on. I am so pleased I picked up Holmlea for my mum.
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Review from Alison T (Daughter of Resident) published on 4 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is a genuine warmth and affection displayed by staff in Holmlea, which was a top need of mine when placing my lovely mam here. Even when faced with challenging behaviour, staff sensitively and caringly deal with it, in a manner which retains the clients dignity. I feel my mam is safe in terms
of both her environment and her emotional well being. They don't loose sight of individuals within a group home, which is both refreshing and reassuring when they are caring for your loved one. I never want my mam to leave here! The manager is very approachable and a clear, caring leader which cascades to all staff, including the lovely domestic staff.
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Review from Bruce J (Son of Resident) published on 4 August 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is in the above care home. I have to say my mother is well looked after and provided with care and kindness suitable for her age (94) and infirmities, because of my ill health, I cannot see my mother much. Being in the care of the home I do not have to worry as the staff are kindness itself
and very comfortable in looking after my mother.
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Review from Arnold M (Brother of Resident) published on 20 July 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel that this care home offers the most excellent service.
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Review from David R (Son of Resident) published on 16 July 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Holmlea gives the care any family would be happy with, we're just one big happy family!
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Current Review Score: 9.8 (9.847)

Overview of Review Score

The Review Score of 9.8 (9.847) out of 10 for Holmlea Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.847 for Holmlea Care Home is calculated as follows: ( (107 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 124 Ratings = 4.847
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Holmlea Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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