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Northlands Nursing Home

21 Kings Avenue, Morpeth, Northumberland NE61 1HX
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Northlands Nursing Home, Morpeth

Care Provided by Northlands Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,080 - £1,150£1,082 - £1,100
Residential Dementia Care£1,150 - £1,215£1,095 - £1,150
Nursing Care£1,200 - £1,275£1,200 - £1,275
Nursing Dementia Care£1,200 - £1,275£1,200 - £1,275

Fees are reviewed on a regular basis and are subject to change to reflect the costs of delivering high quality care. Please contact the home manager to discuss resident needs and potential fees.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Priviledge Zvorwadza(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (39)
  • Single Rooms with ensuite Wet Room (5)

Visiting

  • Visitors are welcome at any time. In order to ensure a calm and dignified dining experience then visitors may be restricted from dining areas at meal times.

Parking

  • Onsite parking is available and on street parking is also available with a waiting limit of two hours.
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Northlands Nursing Home Reviews (29)

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7.9

Northlands Nursing Home has a Review Score of 7.9 (7.944) out of 10, based on 6 reviews in the last 2 years. Over all time Northlands Nursing Home has 29 reviews.

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Showing 29 reviews matching selected criteria
Review from N B (Son of Resident) published on 22 June 2026 Submitted via Website
Overall Experience

My dad has been here since June 2025. Dan and Michelle are the senior carers and always ensure my dads health and well- being are a priority for which I am very grateful. He loves the food and bacon sarnies for breakfast. He has gained weight, strength and mobility since he came here. The long term staff are proffesional, warm and genuinely caring. I am happy my sister found this home as it has given me a great piece of mind.

Reply from A K, Director at Northlands Nursing Home

Thank you for taking the time to provide your review of Northlands. I am glad that you have had a positive experience and I will pass on your kind words to our care team.

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Review from Gordon C (Son of Resident) published on 22 June 2026 Submitted via Website
Overall Experience

When I did my visit to the home I knew with in 20mins this is were my Dad would be happy and cared for,I was not wrong,he loves the home,,the staff are excellent, nothing is to much for them, highly recommend.

Reply from Andrew Kerr, Director at Northlands Nursing Home

Thank you for your kind words. Our team will be pleased to hear your positive feedback.

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Review from Sarah J (Granddaughter of Resident) published on 22 June 2026 Submitted via Website
Overall Experience
I have only a good experience of Northlands to comment upon, from kitchen staff, house keeping, carers, seniors, activities coordinator and nursing staff each have had time to chat to my Nan and encourage her to enjoy her days. She enjoys the meals, especially fish Friday with an éclair for pudding, to cheese salads for tea.

Her room and person are always spotless and the home welcoming with lots going on!

Reply from A K, Director at Northlands Nursing Home

Thank you for providing your review of Northlands. I am pleased that your Nan is having a good experience and I will pass on your positive comments to our team.

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Review from S S (Daughter of Resident) published on 9 June 2026 Submitted via Website
Overall Experience

My mother is currently residing in this care home. At the beginning of her stay we couldn't find much to fault them with, but as my mum is becoming more dependent of assistance with all her daily care needs this home is failing in all aspects. We've visited and found her trying to eat meals from a coffee table rather than sitting at the dining table. We've gone in twice this month and she is sitting incontinent (this is with staff sitting in the room). We've had to request they take her away to change her. They make excuses when asked why. There are no other residents for her to talk too they always seem to be in their rooms and at times she is the only one in the lounge for long periods with no stimulation. Her mood is low. We will be looking for a new care home.

Reply from AK, Director at Northlands Nursing Home

I am sorry that you are not happy with your mother's care. I know that we have responded to your complaint directly and have taken action to address the concerns raised. I hope that you will see the changes that have been made but if you wish to move your mother to another care home we will provide any assistance required to ensure a smooth transition.

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Review from J H (Daughter of Resident) published on 3 February 2026 Submitted via Postal Card
Overall Experience

My mother is in Northlands, the care is ok some staff are really good others no so. I feel she got really good care when she first went in but somethings are lacking. I think the home needs some decoration and looking tired. The staff needs to have more interaction with residents. Food is ok not always hot, + nicely presented.

Reply from AK, Director at Northlands Nursing Home

Thank you for taking the time to provide a review for Northlands. We are always happy to receive feedback from residents and relatives. I am sorry that you have experienced some issues with the care and support. I know that we have reached out to speak with you directly about these issues so we can address your concerns and implement improvements. I hope you will see the improvements soon.

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Review from B L (Friend of Resident) published on 23 December 2025 Submitted via Website
Overall Experience

It is important to appreciate the care, attention to details, the understanding and absolute professionalism constantly presented by the entire staff of The Northlands Nursing Home towards the care and support of my friend.

I have to say I am very happy seeing the way she was supported and cared for while in the above care home. She was treated in a person centred way, well supported with a great deal of professionalism, respect and courtesy.

From the care home manager, to the staff nurse, the carers and the entire team, I want to say A BIG THANK YOU.

More power to your elbow

Reply from Alister Kerr, Director at Northlands Nursing Home

Thank you for taking the time to share your positive experience at Northlands Nursing Home. It is always good to receive feedback and I will be sure to share your review with our caring and hard-working staff team at Northlands.

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Review from S S (Regular Volunteer) published on 16 May 2024 Submitted via Postal Card
Overall Experience

I visit Northlands Nursing Home once a month to do a communion service. I have between six to thirteen residents at a time. I sometimes visit at other times. In my experience, the staff are always friendly and engaging with me. The residents always look happy, well cared for and dressed appropriately. The staff always treat residents, family and friends with respect at all times.

Reply from Andrew Kerr, Director at Northlands Nursing Home

Thank you for providing a review of Northlands and your positive comments. Thank you for providing support to our residents with their spiritual needs.

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Review from L T (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card
Overall Experience

My father was admitted to the home in October 2023. The care provided to him and his family was excellent to date. staff work hard to understand his needs, particularly with eating and communication. A couple of minor issues were raised with the manager, dealt with quickly and efficiently. Residents are treated as individuals with their choices being taken into account in care planning.

Reply from Andrew, Director at Northlands Nursing Home

Thank you for taking the time to review our service. I am pleased that you have had a good experience and your issues were dealt with quickly.

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Review from E T (Wife of Resident) published on 29 January 2024 Submitted via Postal Card
Overall Experience

My husband was admitted to the home in October 2023. The staff was very welcoming from the start and the family has always been shown kindness and support.

Reply from Andrew Kerr, Director at Northlands Nursing Home

Thank you for your review and kind comments. I will pass your compliments on to our care staff.

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Review from J C (Regular Volunteer) published on 18 January 2023 Submitted via Website
Overall Experience

I found the care and home excellent. Very helpful staff always going the extra mile to make residents and relatives comfortable and happy. The residents look very happy, safe and secure, which makes life in Northlands Nursing Home feel like a big family. The rooms are spacious, bright and clean. Plenty of activities are carried out every day and professionals come into the home regularly. Management is present every day in the home being involved and helping all the time making herself present! I'm so happy to be part of the team and I will recommend Northlands Nursing Home with all confidence and trust!

Reply from Andrew Kerr, Director at Northlands Nursing Home

Thank you for taking the time to provide your review

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Review from A D (Daughter of Resident) published on 4 January 2023 Submitted via Website
Overall Experience

Staffing levels are a concern to me. Most of the regular staff have been there for a long time and are welcoming and helpful. However, more recently, there are lots of unfamiliar faces about the place, and the staff look weary and rushed. Standards of cleanliness around the home have slipped a little also. Having said that, my mum seems relatively happy and relaxed around the regular staff, who seem to work incredibly hard.

Reply from Andrew Kerr, Director at Northlands Nursing Home
Thank you for taking the time to provide a review of Northlands. I am glad that your mother is happy and relaxed with our regular staff. I can assure you that staffing levels are reviewed regularly with the manager to ensure that we maintain safe levels.

However, we are currently in the biggest...  

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Review from M W (Son of Resident) published on 13 December 2022 Submitted via Website
Overall Experience

Very good experience of the home and care provided so far.

Reply from Andrew Kerr, Director at Northlands Nursing Home

Thank you for taking the time to provide a review of Northlands.

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Review from Elizabeth M (Daughter of Resident) published on 13 December 2022 Submitted via Website
Overall Experience
Northlands is an excellent care home and the delivery of care is exceptional. I am very reassured that my mother is being well looked after and that she is in a safe environment. There is always encouragement for her to be involved in the various activities that are regularly carried out and my mum is able to engage with other residents. The new lounge area has made a big difference, light and spacious with a lovely outlook and terrace. Improvements to the garden have made a much better impact to the front of the property which reflects on initial impressions.

Overall, this is an extremely well-run care home with great staff well directed by the manager and senior care team.

Reply from Andrew Kerr, Director at Northlands Nursing Home

Thank you for your review, your kind words are greatly appreciated by all our colleagues at Northlands. I am pleased that your mother is enjoying the activities and that you like the improvements to the sun lounge and garden.

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Review from Michelle C (Uncle of Resident) published on 12 December 2022 Submitted via Website
Overall Experience

My uncle has been in 6 months for recovery from a stroke and the home and staff are excellent with him. Made him feel so welcome and at home. The staff and manager do their best to care for all of the residents and are so great with all of them. Thank you so much.

Reply from Andrew Kerr, Director at Northlands Nursing Home

Thank you for taking the time to provide a review and for your positive feedback.

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Review from M B (Daughter of Resident) published on 9 December 2022 Submitted via Website
Overall Experience
My mother has now been in Northlands for 10 months and has settled in very well.
Her room is adequate for her needs, and we have added some of her own furniture, pictures and photos, which have made it more homely for her.
She is treated very well by all the staff, who are very caring towards her and treat her with dignity.
She celebrated her 100th birthday there, and we were given a lot of support from the home, which made her birthday a very memorable occasion.

The home is well run with very good and capable senior staff, who always make time for you.

Reply from Andrew Kerr, Director at Northlands Nursing Home

Thank you for your review; your feedback is welcome and appreciated. The 100th birthday was certainly a special occasion, and it was memorable to receive one of the last birthday cards sent from HM Queen Elizabeth II.

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Review from Fiona L (Daughter of Resident) published on 9 December 2022 Submitted via Website
Overall Experience

The new signing-in method at the entrance is supervised by a member of staff, so a very safe environment. The door to the resident's area is coded separately to keep out intruders and to keep the residents safe if they have a tendency to wander. My mum was washed and dressed very nicely and was having seconds of porridge for breakfast as she had obviously enjoyed her first bowlful. The staff moved Mum and me to a separate room so we could chat so that there was no chance of spreading Covid to the other residents - and I wore a mask the whole time, even when Mum and I were alone. Although Mum has dementia, she is happy and settled at Northlands and is happy to see the staff. It is easy to tell when Mum is not happy as she will sit and mutter to herself and tell herself that she needs to go home. This doesn't happen at Northlands, as she feels like one of the family and has a routine that she is happy with. Lovely care home.

Reply from Andrew Kerr, Director at Northlands Nursing Home

Thank you for your review and your kind words, which will be appreciated by everyone who works at Northlands.

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Review from K B (Daughter of Resident) published on 9 December 2022 Submitted via Website
Overall Experience

My father has been a resident of Northlands for over five years. When he first arrived, he was extremely frail and very ill. The care, dedication and attendance of the staff have enabled him to flourish and regain his good health. Recent and ongoing improvements to the home have transformed the physical attributes of the building, which is now inviting, modern, comfortable and clean. Dad is always treated with respect by the staff, and he particularly enjoys chatting with them, sharing anecdotes and stories from his past, as well as hearing all their news. The staff at Northlands always show Dad, me and the wider family respect. They share any concerns and involve him and us in his care. To sum up - Dad has regained a sense of purpose. Thank you.

Reply from Andrew Kerr, Director at Northlands Nursing Home

Thank you for taking the time to provide your review. I am pleased that you are happy with the care your Dad receives and the improvements that we have made to the building. Your Dad is certainly enjoying running a critical eye over all our improvement works to make sure everything has been completed to a high standard.

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Review from Monica R (Wife of Resident) published on 9 December 2022 Submitted via Website
Overall Experience
My husband suffers from advanced Parkinson's Disease with associated dementia. He also arrived at the home from hospital with eight pressure sores, one of them so bad that the NHS said it could never be healed. Northlands staff have healed them all. All the staff know my husband well and treat him with the greatest kindness and respect. Within their busy schedules, they find time to pop in and chat with him, as well as deal with all his complex medical needs.

Of course, there are difficulties, largely due to the Government's failure to fund the care sector adequately. The staff and management at Northlands do an amazing job of coping with these problems, which are not of their own making. I would give them all medals (not to mention much better pay and career prospects). They so deserve it.

Reply from Andrew Kerr, Director at Northlands Nursing Home

Thank you for your review. I hope that the government also listens to your views about the need to fund social care properly.

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Review from Kerry C (Daughter of Resident) published on 9 December 2022 Submitted via Website
Overall Experience

My mam has been in the home now for 14 months. I don't have any worries or concerns about the level of care she receives. I understand how difficult it is to get staff, so once the home is up to full staff long level, they will be able to spend longer with the residents. You're doing a good job, team Northlands.

Reply from Andrew Kerr, Director at Northlands Nursing Home

Thank you for taking the time to provide this review. As you note, staff recruitment has been incredibly difficult over the last 12 months, but recent improvements mean that several lovely new colleagues have joined the team.

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Review from Matthew T (Friend of Resident) published on 10 November 2020 Submitted via Website
Overall Experience

Northlands is a wonderful caring home. The manager and staff know each resident personally, which is a great comfort during these difficult times. The home looks great, and the rooms are spacious. I love the decking area outside.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 November 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Northlands Nursing Home.

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Frequently Asked Questions about Northlands Nursing Home

What types of Care is Northlands Nursing Home registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Northlands Nursing Home have?

There are 39 Single Rooms.

What are the Facilities & Services at Northlands Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Northlands Nursing Home to the centre of Morpeth?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Northlands Nursing Home to verify any information. View our terms and conditions. Northlands Nursing Home has a Basic Service -more info.