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Rhiwlas Care Home

Northop Road, Flint, Flintshire CH6 5LH
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the staff without exception are kind, caring and thoughtful they really cannot do more to help mumCaroline E(Daughter of Resident/Service User)
Rhiwlas Care Home, Flint
Rhiwlas Care Home, Flint
Rhiwlas Care Home, Flint

Rhiwlas Care Home in Flint is a purpose-built home that provides high quality residential care in a warm and welcoming environment. Alongside this, the team offer respite care and short breaks for individuals who need extra support after injury.

Residents are able to enjoy many on-site facilities including hair & beauty salon and residents' garden, building confidence and a sense of structure within daily routines. Residents are encouraged to partake...  

Care Provided by Rhiwlas Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300N/A

Nursing Care plus FNC £267.68

Respite stay minimum of 2 weeks - from £1,900 per week.

We do not provide Nursing Dementia Care.

Contact Rhiwlas Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kerry Rowlands(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (61)
  • Single Rooms with ensuite Wet Room (59)

Visiting

  • The home welcomes visitors. Please call ahead to book a suitable time for a tour or if visiting a loved one.

Parking

  • Parking is available on site.

Rhiwlas Care Home Reviews (38)

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9.6

Rhiwlas Care Home has a Review Score of 9.6 (9.565) out of 10, based on 13 reviews in the last 2 years. Over all time Rhiwlas Care Home has 38 reviews.

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Showing 38 reviews matching selected criteria
Review from Jacqueline H (Daughter of Resident) published on 1 September 2023 Submitted via Postal Card
Overall Experience

The home is warm and inviting, the staff engage well with the residents. There are plenty of activities arranged for people to enjoy. Dad has been here for 6 months now and although it was difficult at first for him to adjust to his new life in a care home, this was made much easier by the kind and caring staff.

Reply from Mathew Gilbert, General Manager at Rhiwlas Care Home

Thank you for taking the time to review our home, I will share your feedback with the team. Do let me know if there is anything else I can do.

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Review from E M (Daughter of Resident) published on 10 January 2023 Submitted via Postal Card
Overall Experience

Mum moved in just before Christmas she settled straight away. Staff are very friendly. Nothing is too much trouble. Lots of stuff going on for Christmas.

Reply from Clare Main, General Manager at Rhiwlas Care Home

Thank you so much for your review and kind comments

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Review from M H (Son of Resident) published on 28 October 2022 Submitted via Postal Card
Overall Experience
My mother is very happy with the care she is receiving. Nice to see the home is being updated.

All staff are vert friendly and caring to my mother. She enjoys their company. Thank you.

Reply from Tracey Greenway, Regional Support Manager at Rhiwlas Care Home

Thank you for taking the time to review us, the team will be delighted with your kind comments

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Review from N W (Son of Resident) published on 28 October 2022 Submitted via Postal Card
Overall Experience

As always greeted by very helpful and friendly reception. The staff are always cheerful and warm towards mother who often says how well she is looked after. Overall the home is always clean and regular tea and homemade cakes are always welcome. Mum is very happy in her room. Thank you all at Rhiwlas.

Reply from Tracey Greenway, Regional Support Manager at Rhiwlas Care Home

Thank you for your kind comments we appreciate you taking time to review us

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Review from K S (Daughter of Resident) published on 6 September 2022 Submitted via Website
Overall Experience

Mum has been resident in Rhiwlas Care Home for a few months. My sister and I were quite concerned about her as she is 91 years old and recently lost her husband and then family home. We have been delighted with the care that mum is receiving. The staff without exception are very friendly and caring and mum has settled in well. We are also made to feel very welcome and nothing is too much trouble. Thank you Team Rhiwlas for your care and consideration.

Reply from Lindsey Crone, General Manager at Rhiwlas Care Home

Thank you for your kind words, I will share them with my team who will be delighted.

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Review from Caroline E (Daughter of Resident) published on 5 September 2022 Submitted via Website
Overall Experience

My sister and I looked at various care homes for mum after we sadly lost our Dad earlier this year. Our Mum has been at Rhiwlas Care Home now since May 2022 and I cannot recommend it more. The home and facilities are good with improvements being planned going forward, the staff without exception are kind, caring and thoughtful they really cannot do more to help mum and make her feel comfortable the care is always delivered with a cheery smile but also professional and exactly what is needed and when it is needed. The food and choice is excellent and a vigil eye is kept to ensure my mum is eating and drinking enough. When I visit and the tea trolley comes around (which seems on a regular basis) I am always offered a tea or coffee. We are very happy and reassured that mum is getting the care and support she now needs.

Reply from Lindsey Crone, General Manager at Rhiwlas Care Home

Thank you so much for your very kind review we really appreciate it.

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Review from J W (Daughter of Resident) published on 3 August 2022 Submitted via Postal Card
Overall Experience
My father has recently been placed in care. The management team were very helpful, polite and empathetic to our situation. My father's room is airy and satisfactory. The nursing staff are friendly, approachable and treat my father with kindness and dignity.

The lounge/dining areas are furnished in a homely way to make residents feel comfortable in their surroundings.

Reply from Pam Brown, Regional Manager at Rhiwlas Care Home

Thank you for taking the time to complete this review for us.

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Review from P A (Sister-in-law of Resident) published on 2 August 2022 Submitted via Postal Card
Overall Experience
We have been delighted with our relative's experience. The staff are excellent - at all times polite, helpful and treat our relatives with respect. Having visited many care homes during recent years, we believe this to rate very highly - for surpassing many of the others. (I am unable to comment on activities as his stay did not include them).

Generally - excellent in all aspects.

Reply from Pam Brown, Regional Manager at Rhiwlas Care Home

Thank you so much for this kind review; the team will be delighted with your lovely comments.

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Review from R A (Daughter of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience

My 99-year-old father is treated with care and dignity. All the staff are incredibly empathetic and help my father with activities of daily living. They are quick to get help from the local GP and/or hospital if my father isn't feeling well and in cases of medical care. They make dad feel like he is at home, taking time to have a laugh and a joke with him. I am grateful (very) to see dad settled and contended whilst knowing that he is being well cared for. Thank you team Rhiwlas.

Reply from Lindsey Crone, General Manager at Rhiwlas Care Home

Thank you for your lovely comments, it is a pleasure to care for your father.

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Review from A H (Sister of Resident) published on 17 May 2022 Submitted via Postal Card
Overall Experience

Generally care is very good. Laundry loses a lot of clothes even though labelled. Not notified when my sister has a hospital appointment.

Reply from Lindsey Crone, General Manager at Rhiwlas Care Home

Thank you for taking the time to review us, I will call you directly to discuss your concerns regarding laundry as I am not sure if you have brought this to our attention. Likewise, the hospital appointment, we need to understand.

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Review from Linda A (Friend of Resident) published on 17 May 2022 Submitted via Postal Card
Overall Experience

Very friendly staff - place lovely and clean - happy looking residents.

Reply from Lindsey Crone, General Manager at Rhiwlas Care Home

Thank you so much for this kind review , I will share with my team who will be delighted

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Review from Anne N (Daughter of Resident) published on 13 May 2022 Submitted via Postal Card
Overall Experience

Generally, mum's care has been good and the staff have been welcoming. On occasions, we have received conflicting advice as visitors. For example, can we sit in the resident's lounge? Staff seem sometimes rigid in their approach and unwilling to compromise when any difficulties or tricky situations arise.

Reply from Lindsey Crone, General Manager at Rhiwlas Care Home

Thank you for your review, I will contact you directly to discuss your concerns as you will understand that during the last 2 1/2 years there have been many changes coming through from the government in terms of managing the pandemic and so I'm sorry if some advise was confusing for both you and the team and we continue to try our best to keep all of our residents safe.

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Review from Lyn D (Daughter of Resident) published on 9 May 2022 Submitted via Postal Card
Overall Experience

Nothing is ever too much trouble for any of the staff from the carers admin and management. All staff have been supportive and helpful and will go above and beyond to help.

Reply from Lindsey Crone, General Manager at Rhiwlas Care Home

Thank you so much for this review, your time is appreciated

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Review from Malcolm A (Son of Resident) published on 15 February 2022 Submitted via Postal Card
Overall Experience
Very helpful staff.

Clean and lovely place for Mum.

Reply from Lindsey Crone, General Manager at Rhiwlas Care Home

Thank you for your lovely review; I really appreciate the time taken to do this for us.

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Review from D J (Friend of Resident) published on 28 January 2022 Submitted via Postal Card
Overall Experience
I think the care here is really good. My wonderful friend is 100 years old and very 'with it' - she is happy here.

The staff are very kind and supportive to the residents. The home is clean and well-appointed.

Reply from Lindsey Crone, General Manager at Rhiwlas Care Home

Thank you so much for these kind words and the review which I will share with my team.

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Review from Richard P (Son of Resident) published on 28 January 2022 Submitted via Postal Card
Overall Experience
My mother gets 24/7 and 100% care.

Warm, clean, and cared for in a professional manner by excellent staff.

Reply from Lindsey Crone, General Manager at Rhiwlas Care Home

Thank you so much for this lovely review and your kind words

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Review from J H (Daughter-in-law of Resident) published on 18 January 2022 Submitted via Postal Card
Overall Experience
All good, our relative is happy.

I do feel the front of house could be more approachable. Maybe as they get to know people better.

Reply from Lindsey Crone, General Manager at Rhiwlas Care Home

Thank you for your review, your comments regarding Front of House are noted, I will speak with the team.

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Review from Caren B (Daughter of Resident) published on 14 January 2022 Submitted via Postal Card
Overall Experience

Rhiwlas is a wonderful caring environment. All the staff are extremely friendly and go out of their way to help the residents and their families.

Reply from Lindsey Crone, General Manager at Rhiwlas Care Home

Thank you so much for this very kind review, I will share with my team

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 30 April 2026
  • Environment
    Good
  • Well-being
    Good
  • Care and Support
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

There are no upcoming events for Rhiwlas Care Home.

Awards / Recognitions (5)

  • 30 Jan 2026Recipient: Lovett Care Ltd
  • 31 Jan 2025Recipient: Lovett Care Ltd
  • 31 Jan 2024Recipient: Lovett Care Ltd

Meet the Team (1)

Kerry Rowlands
Kerry RowlandsJob Title:General ManagerJoined: 2022

A registered nurse for over 8 years, Kerry provided care and support in the community before joining Lovett Care.

Kerry loves being able to make a difference to those who live in the home and believes everyone should be treated with respect and dignity and feel part of the family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rhiwlas Care Home to verify any information. View our terms and conditions. Rhiwlas Care Home has an Enhanced Service -more info.