Hafan y Waun (Care Homes for Adults)

they have during the day, especially the service on a Sunday. She also enjoyed the bath she had (she hasn't been able to have a bath for years). She says all the carer's are really nice to her and help her with all her needs. We are so grateful that we found Hafan y Waun. Thank you very much for all your hard work. I myself have worked at other care homes and I would say that Hafan y Waun is the best care home I have ever seen.

labelling needs improving.
Personal items eg hairdryer and photo album go missing.

local authority are relieving the financial position and therefore we have no knowledge of the costs and to this end I'm unable to comment on the value for money option below).

has received.

family time.
Mum is now being fully cared for in a happy, pleasant environment.
The accommodation is great, both the bedrooms and communal areas with plenty of things going on to look after the residents.

a friendly chat about the location of the dining room and telling us about Dave (the cat). The resident was told that it was now their bedroom and they could decorate it the way they wished. Doubted that, but shocked last week when on entering the bedroom, three personal photographs were hanging on the wall. This meant a great deal to the new resident. Yesterday, I had been promised that the resident would be taken home for a look around their house. Firstly, I had to wait for the hairdo to be completed, then, another wait, as the resident wanted to have her nails done first! Took her home and was delighted to know that she had to get back to the home in time for 5pm tea. She is so happy there.

that she is safe and cared for.

few months later but my mother was told that she would need to move out of the room in order to plaster and finish the work. We feel that this option would be an upheaval and there must be an easier option. The fact that the wall is not perfectly rendered upsets our mother when she has visitors and we have taken to hiding the 'hole'.
When she is well, my mother enjoys the range of activities and joins in when she is able, the staff involved have an excellent rapport and make everyone feel included.
Not quite sure what this comes under but the quality and sizing of the bedding is poor.
My mother would probably appreciate a slice of fresh bread and butter for afternoon tea.

that their face and hands are not cleaned after meals. Being a professional mechanic this meant he used his hands continuously. He now finds it frustrating with nothing to do all day. He was given stickle bricks but they have now disappeared. Clothes and slippers disappear regularly.

would be useful.

had to leave our home, I now know that he is in a very good place, well looked after and shown lots of kindness.

for my mother.