Hafan y Waun (Care Homes for Adults)

Thank you for your lovely review. A lot of thought and hard work has gone into creating a warm and secure environment for the visits to take place. I am glad to hear that this has been appreciated by families. I will pass your lovely review onto the staff team. I am pleased to hear that your visit went well with Mum.

Thank you very much for your kind words. I will pass them onto our staff team at Hafan. Activities play a vital part in our residents' daily life, both staff and residents enjoy the interactions and laughter can be heard throughout the home.

Thank you very much for your review; I will pass this onto the team. It is important that we offer support to both yourself and the resident as we understand how difficult it is living apart from your loved one. At Hafan, we strive to offer the best quality of care for all of our residents and we live as one big family, this includes supporting families outside too.

Thank you for your recent feedback. It is always good to read such positive comments about the home, especially during these uncertain times. We appreciate how important it was for Mum to receive the spiritual support from our Chaplin. I will ensure that we share your lovely comments with all of the team at Hafan y Waun.

Thank you for your lovely review of Hafan y Waun. It’s good to read that your partner receives the most excellent care. It is a hard decision to make for anyone coming into a residential home and I’m pleased to read that he is settling in well. Hafan y Waun goes the extra mile for the residents. To read that you have rated the home excellent in all areas is fantastic. I will ensure that your comments are shared with all the staff where lovely comments are greatly appreciated.

Your feedback will mean so much to the staff team at Hafan y Waun. The team truly do pride themselves in ensuring all our residents feel part of an extended family. We strive to ensure the highest level of cleanliness runs through our home. Thank you for taking the time to review the home.

Thank you for such lovely positive comments about Hafan y Waun. It is a hard decision for anyone to make the transition from home to a care home and the effects it has on the person and the relatives is a very emotional roller coaster. It is lovely to read that you felt supported by the management and staff. I will share your comments with all the staff where such positive and kind words are always appreciated and welcomed.

Thank you for your recent review that you have kindly completed. The review is so positive. Exceptionally kind and caring staff, lovely food etc… It's always lovely to read that someone has settled well into Hafan y Waun and that you have seen a positive improvement in your Mother. You have rated us excellent in all areas and you would recommend us to others. Thank you so much I will share this wonderful review with all the staff where I know this will be greatly appreciated.

Thank you for your recent review on Hafan y Waun. What a lovely positive review. Your Mum is very happy with us and knowing that she now considers Hafan Y Waun to be her home, where she is happy and healthy just shows that when we say our care is “person-centred care we really do mean it”. I’m glad you are made to feel very welcome. You have rated us excellent in all areas and it couldn’t get better than that. I will share your comments with all the staff where I know they will appreciate such wonderful feedback.