Williamston Nursing Home

Rhoose Ferry, Houghton, Milford Haven SA73 1NL
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9.7 38 Reviews
  • Williamston Nursing Home, Milford Haven
Williamston Nursing Home is nestled in the picturesque village of Houghton, Pembrokeshire, conveniently located just off Burton Road between Haverfordwest and Neyland. This converted mansion exudes charm and elegance, featuring splendid lounges, halls, and dining rooms, all set within acres of extensive, beautifully maintained grounds.


The home offers accommodation for up to 34 residents in both single and shared bedrooms, many of which are equipped with en-suite bathrooms. Comprehensive range of care services, including respite, day care, residential, nursing, and long-term care, tailored to meet the individual needs of each resident.

Commitment to excellence has been recognised by carehome.co.uk, naming Williamston among the top 20 rated care homes in Wales for two consecutive years.

Williamston Nursing and Residential Home prides itself on creating a warm, welcoming environment where residents feel valued and cared for. The dedicated team of professionals are committed to delivering the highest standards of care, ensuring the well-being and comfort of all the residents.   
                     
Williamston Nursing Home is part of the Oakwood Care Group
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1095 – £1195
  • Self-Funded Nursing Care: £1095 – £1195
  • RESPITE Self-Funded Residential Care: £1095 – £1195

These prices are only a guideline, please contact Williamston Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Owner

  • Williamston Nursing Home Ltd

Person in charge

  • Nicola Richards (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (9)

Visiting

  • Visiting welcome at all times. The home do advise that visitors avoid mealtimes where possible. Booking is not required unless after 7pm.

Parking

  • Parking available at the front of the home.

Williamston Nursing Home Reviews (38)

9.7

Williamston Nursing Home has a Review Score of 9.7 (9.743) out of 10, based on 16 reviews in the last 2 years.
Over all time Williamston Nursing Home has 38 reviews.

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Date Published
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Review from K P (Friend of Resident) published on 3 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience was limited due to Covid-19 lockdown time but was as good as it could have been expected.
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Review from J P (Niece of Resident) published on 28 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff at Williamston enough. The care and compassion shown to both my aunt and us as a family has been exemplary. Her needs were all met with both dignity and a smile. I'm so thankful to them for all her care.
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Review from C B (Nephew of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the short term of 5 months approximately, we found the manager and all of the staff very obliging and the care that they gave to our aunt was exceptional. The home was spotless.
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Review from A G (Relative of Resident) published on 23 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative has been very happy since she first came here three months ago. She has settled in very well and adjusted to her new life having to give up living independently in her own house. The staff are all very kind and the visiting hours are not restricted. I am always made to feel very welcome.
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Review from J H (Son of Resident) published on 17 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, attentive, compassionate staff, under the supervision of the manager whose recruitment and training of staff is obviously unimprovable. My mother was the happiest she'd been for many years during her time at Williamson.
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Review from Joanne G (Daughter of Resident) published on 29 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a warm, happy caring environment. Very caring staff nothing seemed too much trouble when dealing with a resident or a family member. Lots going on to keep residents occupied, also lots of quiet areas to sit if needed. I would not hesitate to ask if my mum could go back to Williamston for respite.
Thank you from the bottom of my heart for making such a sad situation bearable for all concerned. 100% recommended.
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Review from E S (Daughter of Resident) published on 2 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are extremely kind, patient and helpful, all staff be they nurses or domestic staff and the manager are lovely, they make time to spend with everyone and are extremely well trained especially in cases of dementia. Regular activities help to entertain the residents. My mum has settled in very
well, at a difficult time of grief and change and this I believe is due to the care she has received. Williamston is a lovely old house in a rural part of the country, with lots of lovely trees around. It's lovely.
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Review from Bernice B (Daughter of Resident) published on 8 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother passed away in Williamston Nursing Home.
I live 200 miles away and the help and support I received from the matron and staff in arranging everything sensitively coordinating with the funeral directors and registering the death and supporting me through my bereavement was exemplary.
The care
that my mother received during her 6 and a half years at the care home was of the highest standard and she enjoyed joining in all the activities on offer.
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Review from Lynne G (Daughter of Resident) published on 25 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident in Williamston Nursing Home for over three years before she died peacefully in her sleep. Like most people, she had her ups and downs, good days and bad days, but all were catered for by the attentive, caring staff in an exemplary, professional manner. She was treated with dignity
and respect at all times and there was always someone with her during her final hours. I would have no hesitation recommending Williamston Nursing Home to anyone looking for a future home for a family member. We couldn't have hoped for more kind-hearted and thoughtful staff.
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Review from G N (Son of Resident) published on 26 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy and comfortable in the home. She likes all the staff and enjoys the food and activities. We have always found the home warm and the staff welcoming and helpful.
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Review from D S (Daughter of Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't recommend Williamston Nursing Home enough. My father's care has been first class, all the way, from the manager down to the maintenance teams. He is always met with a smile, the food is cooked on site, so fresh, which is very good. Dad's personal appearance is always clean, as is his bedroom.
The home is always clean and tidy. No restrictive hours is fantastic so I can visit whenever. Dad's needs are met always and he is very happy at Williamston. The only downside is the driveway! (Could do with wifi all around the home to share videos).
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Review from H W (Son of Resident) published on 15 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A friendly unpretentious home. Warm and comfortable. The staff are mainly local and nearly all long-term who care and enjoy their work.
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Review from Penny N (Granddaughter of Resident) published on 13 November 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Nan was in Williamston Nursing Home and sadly passed away in September this year, and the care she received was fantastic. The staff are friendly kind and genuinely care for the residents and their families. No words can describe how wonderful this home is and I don't know how to thank them all.
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Review from Diana R (Daughter-in-law of Resident) published on 6 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Initially, my mother-in-law was unsettled on arrival at Williamston Nursing Home, but within a week or two she had become contented. She now tells us frequently how happy she is and how kind everyone is towards her. She loves the company and being able to have her hair done each week as well as being
able to see a chiropodist and optician in the home. She is also complementary about the chef and the meals provided. My husband, his brothers, sisters and I are all pleased with the care and protection she gets and know we can leave her, after our visits, in safe hands without worry.
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Review from S S (Wife of Resident) published on 23 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband entered Willimaston Nursing Home in May 2017 and both of us are very happy to have chosen Williamston, it has a homely atmosphere and all the staff are very friendly and caring. He has a lovely room and we are free to make it as we want it. The Beautifull garden which we are free to use on
nice days and lots of activities to join in with.
Reply from Caroline Hobbs, Head Office Support at Williamston Nursing Home

We are delighted that you are happy with Williamston Nursing Home. The manager and her team work very hard to make Williamston a great Nursing Home, so we are pleased that this is reflected in your review. Thank you for taking the time to make your comments.

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Review from Jutta P (Daughter of Resident) published on 30 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot praise and thank everyone at Williamston Nursing Home enough for care and kindness shown to my mother since entering the home. All the staff have shown respect and care doing a job that is very demanding. My mother is 95 and coming towards the end of her life. The staff have been very caring
and sympathetic to myself and family and again I thank them most sincerely for all they have done and continue to do.
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Review from Janet A (Wife of Resident) published on 16 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted on May 16th full time. He is nearly 91 years old, many TIA's and mental confusion. I met him when I was 23 years old, nursed him through his operation. I was a young staff nurse living just next to Guys' hospital London. We have been married 53 years. The patience of the staff
and their caring is amazing. The care plan is excellent, regular reports. Lovely lounges and grounds. Tomatoes grown and vegetables. Contact with the larger community.
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Review from Janet (Wife of Resident) published on 12 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been in Williamston for 5 months now. He suffers from dementia but is treated with respect and genuine care and love. They are all on first name terms and like family. The local church (Anglican) are able to visit one a month to share communion and J.W's also visit to read a Bible story
and chat. When available, sessions of music and singing entertain the residents. Visiting is welcome at anytime of day and a meal or cup of tea offered. A small donation is gratefully received for funds to provide outings etc. Volunteers come in for craft therapy and small garden tasks. The grounds are wonderful for walks and sitting out on sunny days.
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Current Review Score: 9.7 (9.743)

Overview of Review Score

The Review Score of 9.7 (9.743) out of 10 for Williamston Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.743 for Williamston Nursing Home is calculated as follows: ( (142 Excellents x 5) + (35 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 183 Ratings = 4.743
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Williamston Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Williamston Nursing Home to verify any information. View our terms and conditions. Williamston Nursing Home has an Enhanced Service - more info.