Campion Gardens Care Home, Day Care & Convalescence Care Hotel

Campion retirement village, Clyne Common, Swansea SA3 3JB

Campion Gardens Care Home, Day Care & Convalescence Care Hotel, Swansea, Swansea
Campion Gardens Care Home, Day Care & Convalescence Care Hotel, Swansea, Swansea
Campion Gardens Care Home, Day Care & Convalescence Care Hotel, Swansea, Swansea

A grand country house sits comfortably in the dream Gower location with over 6 glorious acreas of multi award winning gardens. The detailing of each room whether classic premier or deluxe is stylish yet homely. Technology is unobtrusive and enhances the living experience. The facilities can be likened to a 5 star Hotel yet it is a true village setting with its neighborouring assisted living apartments. A sense of welcome and community pervades. An array of facilities include 'Treats' corner shop, 'Dove' Hair salon, 'The Chelsea Bun' Tea and Coffee shop,' Snug' pub, 'Fours seasons' Restaurant, 'Globe' Cinema, 'Nazareth' Chapel all within the main House and in the grounds, 'Masons' General store, 'Inspirations' beauty salon 'memoirs' restaurant,coffee lounge and bar,'The terrace cafe', 'pavillion' brasserie, 'Equinox' stage and ballroom, library, guest dining room, clinic/surgery, 'Pheonix' therapy suite, gymm, hotel guest rooms and aprtments. It's truly unique in offering person centred Health and social care.

Owner: Campion Gardens Ltd

Person in charge: Alexandra Ramsey Williams (Director of Operations)

Local Authority / Social Services: Swansea City and County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 88 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Head/Brain Injury • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Upon Assessment. Ages 49+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 88

Shared Rooms: 0

Rooms with ensuite WC: 88

Weekly Charges Guide: Personal Care Single £511 – £750 (These prices are only a guideline, please contact Campion Gardens Care Home, Day Care & Convalescence Care Hotel to find out the exact price for your requirements.) (These prices are only a guideline, please contact Campion Gardens Care Home, Day Care & Convalescence Care Hotel to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Sheltered Housing • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

There are no visiting restrictions, this is down to the discretion of the resident.

Parking:

Plenty of parking on site

Latest Care and Social Services Inspectorate Wales* Report on Campion Gardens Care Home, Day Care & Convalescence Care Hotel: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Campion Gardens Care Home, Day Care & Convalescence Care Hotel has a Review Score of 9 (8.977)

The Review Score of 9 (maximum of 10) for Campion Gardens Care Home, Day Care & Convalescence Care Hotel is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Campion Gardens Care Home, Day Care & Convalescence Care Hotel in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.636 for Campion Gardens Care Home, Day Care & Convalescence Care Hotel is calculated as follows: ( (82 Excellents x 5) + (29 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 118 Ratings = 4.636

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.341 Points relating to the number of positive Reviews for Campion Gardens Care Home, Day Care & Convalescence Care Hotel is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 17.6 positive Reviews (88 registered maximum number of service users ÷ 5). 6 Reviews ÷ 17.6 Target = 0.341

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Campion Gardens Care Home, Day Care & Convalescence Care Hotel?

  • Extremely LIKELY
    8
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Campion Gardens Care Home, Day Care & Convalescence Care Hotel

  • Son of Resident/Service User
    5
  • Daughter of Resident/Service User
    4
  • Daughter-in-law of Resident/Service User
    1

My father has been in Campion for almost three years. I've been very impressed with the care he has received, particularly since he is bed-bound; his skin is remarkably intact, except after a short spell in hospital.

The staff in Campion have been very supportive as his physical strength fails while his brain remains active. He has just celebrated his 100th birthday there amid a truly celebratory atmosphere which has infected him to the point where he agreed to leave the home for the very first time to attend a birthday party held in his honour in his home village. He had a wonderful day with the help and support of the two carers who escorted him.

He eats very little, but the staff are always willing to cater to his tastes.

Before Campion, he lived alone. He could have moved to a home near us but would have missed all the interaction with his local friends. I live 200 miles away and it is great to be able to relax in the knowledge that he is receiving the best of care.

How likely would you be to recommend Campion Gardens Care Home, Day Care & Convalescence Care Hotel? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel responded to this review on 16 Aug 2017:

Thank you for your kind words Ann, I will be sure to share them with the team. As you know we are all extremely fond of your father, he's so charming and witty. It's been our absolute pleasure to care for him over the past 3 years and we were over the moon he was able to attend his 100th birthday on Sunday. Thank you again

My 90-year-old mum moved to Campion Gardens after she was unable to look after herself. As a family, we thought long and hard about where would be best and visited several homes. We are glad that we did as we have found the environment and the care that she receives to be second to none! At first, Mum strongly resisted being in a home (as I suppose we all would), but the patience and care from all of the staff won her over and she is now happier than she has been for many years. When we visit her now she is always clean and well dressed, she has her hair done every week and she is gaining all the weight she had lost. She has started taking part in the many activities and trips that are available (something she would never do before). What impresses us the most is that Mum is treated as an individual; the staff have really made the effort to get to know her and accommodate her wishes as well as her needs. Campion Gardens really has become her home and we are happy to recommend it.

How likely would you be to recommend Campion Gardens Care Home, Day Care & Convalescence Care Hotel? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel responded to this review on 07 Jun 2017:

Thank you for your kind words George, it's always great to receive such positive feedback. It's an absolute pleasure to look after your mum, it's lovely to see how well she's settled in and that she's made friends. Thank you again.

My mother-in-law was placed in Campion Gardens on a temporary basis by social services. The care she received was outstanding throughout her three-week stay.
The staff and management could not have done more to make her feel at home, they went out of their way to help her and work on improving her mobility.
Having spent the previous 13-weeks in a different local home, the personal care and attention was really appreciated.
We would not hesitate to recommend Campion Gardens to anyone looking for first class care.

How likely would you be to recommend Campion Gardens Care Home, Day Care & Convalescence Care Hotel? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel responded to this review on 24 Mar 2017:

It was an absolute pleasure! Our 'Golden Girls' are missing her very much, we hope she will come back to visit us soon. Our very best wishes to you all.

My mother was admitted in September 2016. When she came in she was extremely weak, bad tempered, had skin problems and was hardly eating or drinking.
Within a day or so she was commenting on how kind the staff were. I witnessed a remarkable change in my mother's demeanour over the first couple of weeks.
She became more alert, regained her sense of humour, started enjoying the food and even learnt a little welsh. I was amazed that my mother started reading again, something she had not done for almost two years.

I would have no hesitation in recommending Campion Gardens and I would like to take this opportunity to personally thank the wonderful staff for the care and affection shown to my mother, I will be eternally grateful.

My mother passed on on 9/01/2017 and it is a great comfort to know that for her last few months she was as happy and content as she could have been.

How likely would you be to recommend Campion Gardens Care Home, Day Care & Convalescence Care Hotel? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

My mother has been at Companion Care for 10 years, during that time my mother's care has been more than just "caring".
Staff are very welcoming, nothing is too much trouble. The food choices are more than adequate, regular entertainment activities and outings. There is an adjoining coffee shop/restaurant which is useful for a visit with your family member. Information is always provided should a doctor be needed or should an emergency occur.

How likely would you be to recommend Campion Gardens Care Home, Day Care & Convalescence Care Hotel? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel responded to this review on 19 Jan 2017:

Your Mum has become part of the family over the years! Thank you so much for your kind words, it's so lovely to have such positive feedback!

The staff are attentive to the resident's needs and requirements and have exemplary interpersonal skills. I have witnessed and observed their interactions not just with my father but with other residents and have been impressed with the compassionate, human and pleasant way they conduct themselves.
The staff and surrounding area are warm and welcoming, with plenty of stimulation for resident both visually and organised activities.

How likely would you be to recommend Campion Gardens Care Home, Day Care & Convalescence Care Hotel? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel responded to this review on 10 Nov 2016:

What lovely feedback! It's an absolute pleasure to look after your father. I'll be sure to pass on your kind words to staff. Many thanks,

Dad has now been at Campion Gardens 10 months. Having wanted to live alone independently for ever, it started as an adventure he didn't want. Patience and understanding from the team have now helped him settle. Visits to him now involve a lot of giggling together again, like we used to when I visited him at his bungalow.

How likely would you be to recommend Campion Gardens Care Home, Day Care & Convalescence Care Hotel? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel responded to this review on 05 Oct 2016:

It's a pleasure to have your father with us. As he enjoys writing, we look forward to him writing our newsletter 'The Village Voice', hopefully it'll be a nice project for him. I noted a few 'satisfactories' so I will be in touch to discuss further, we are always looking at ways to improve service. Thank you and see you soon.

My father has settled down well. He enjoyed all the company and always has someone he can chat to. He's particularly enjoying the signing and games and art. He also enjoys his meals! The staff are extremely patient and kind with him.

How likely would you be to recommend Campion Gardens Care Home, Day Care & Convalescence Care Hotel? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel responded to this review on 19 Sep 2016:

Thank you for your kind words; it's an absolute pleasure to have your father living with us. He's a true gentleman.

My Mum came to live at Campion Gardens about 6 years ago and is still going strong! It's a huge relief knowing she's being looked after and most importantly she's happy. She raves about the staff, of course, she has her favourites but they are all great. They also have a physio working there who has been amazing, working with my Mum to keep her mobile and independent, which was very important to her having been such a fiercely independent person her whole life. The staff are always so welcoming and keep in touch with me to let me know how my mum is and what activities/trips she's been taking part in. It's these little things that mean so much to me and my brothers. We can visit whenever we like (we can even bring our dog whom she adores!). The facilities really are second to none! Big thumbs up from us!

How likely would you be to recommend Campion Gardens Care Home, Day Care & Convalescence Care Hotel? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel responded to this review on 05 Sep 2016:

Thanks Emma, your kind words are greatly appreciated. I'll be sure to pass them on to the staff team.

My Mum had lived in the Residential dementia unit at Campion Gardens for 2 1/2 years before she passed away this May. It was home for her. She loved the staff, they were amazing with her! She was a very outgoing and social person in her youth, so she really enjoyed using all the facilities - she'd go to the hairdressers/coffee morning and the chapel every week. She loved the art classes and the musical entertainment. I went along myself a few times and the staff always had her up singing and dancing. We'd often go to the restaurant at Willow Court to as it was on site so really convenient. The place is clean, never smells! I can't thank the staff enough for what they did for my mum, and for my family. They were really supportive during her final days. Making the decision for my mum to go into a care home was the hardest I've ever had to make, but I am so glad I did. It was the best thing for her and even through her confusion I knew she was happy, and that's all I wanted for her.

How likely would you be to recommend Campion Gardens Care Home, Day Care & Convalescence Care Hotel? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alexandra Ramsey - Williams, Registered Manager at Campion Gardens Care Home, Day Care & Convalescence Care Hotel responded to this review on 05 Jul 2016:

Thank you for your kind words Paul. It was an absolute pleasure to support your mum over the last couple of years. She was a really special lady and will be missed greatly by all the staff who cared for her. Best wishes to you and your family.

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