Old Vicarage

53 Sketty Park Road, Swansea SA2 9AS

Old Vicarage carers provide skilled care for a wide range of disabilities, within a homely interior that is ideal for both permanent and temporary respite needs.

The service values the dignity of the individual, encouraging choice and flexible to those who wish to personalise their own rooms. A nutritious food menu includes any particular tastes and dietary requirements.

As well as being a comfortable setting, the home has incorporated innovative care products that can assist those with mobility issues, including a stairlift and emergency call system.

Owner: Marina United Ltd

Person in charge: Cheryl Hicks (Matron)

Local Authority / Social Services: Swansea City and County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 47 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 41

Shared Rooms: 3

Rooms with ensuite WC: 25

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care and Social Services Inspectorate Wales* Report on Old Vicarage: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Overview

The Review Score of 8.6 (maximum of 10) for Old Vicarage is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Old Vicarage in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.783 for Old Vicarage is calculated as follows: ( (38 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 46 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.819 Points relating to the number of positive Reviews for Old Vicarage is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 9.4 positive Reviews (47 registered maximum number of service users ÷ 5). 3 Reviews ÷ 9.4 Target = 0.319

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.6 Old Vicarage has a Review Score of 8.6 (8.602) from 4 Reviews


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Old Vicarage?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Old Vicarage

  • Cousin of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Resident / Service User
    1

My cousin was a resident at the home for 14 years until the 13th June. I have always been more than happy with the home but under the present owner who has invested a great deal of money, the home is truly excellent.

How likely would you be to recommend Old Vicarage? Extremely Likely

Overall Standard

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Treated with Dignity

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Average Rating:   5 out of 5

My aunt was only in the nursing home a short time but was well looked after.
Management was always available, helpful and friendly.
The matron is lovely as are the sisters.
All of the nursing staff were caring, especially one who went above and beyond.
The carers work very hard and nearly all of them are cheerful and caring.
The laundry lady brightened our lives too.

How likely would you be to recommend Old Vicarage? Extremely Likely

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Treated with Dignity

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Average Rating:   4.1 out of 5

Excellent care and facilities with friendly staff.
I could not fault the staff in any way as all were cooperative, gentle and caring to the residents. The management was always available to us to help with guidance or queries about administrative matters. As an example of a care home, I would rate it as outstanding. The staff even came to my brother's funeral 28 miles away.

How likely would you be to recommend Old Vicarage? Extremely Likely

Overall Standard

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Average Rating:   4.9 out of 5

Brilliant care was taken of my mother for the whole of her 2-year stay in the home, but in particular towards the end. Staff were fantastic from the top to the bottom. Friendly, welcoming, helpful, fun and caring both to my mother and to us, her family. Nothing was too much trouble. Lovely room and pleasant surroundings, very high standard of care all around.

How likely would you be to recommend Old Vicarage? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Average Rating:   5 out of 5

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