Old Vicarage carers provide skilled care for a wide range of disabilities, within a homely interior that is ideal for both permanent and temporary respite needs.
The service values the dignity of the individual, encouraging choice and flexible to those who wish to personalise their own rooms. A nutritious food menu includes any particular tastes and dietary requirements.
As well as being a comfortable setting, the home has incorporated innovative care products that can assist those with mobility issues, including a stairlift and emergency call system.
Owner: Marina United Ltd
Person in charge: Cheryl Hicks (Matron)
Local Authority / Social Services: Swansea City and County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 47 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 65+.
Single Rooms: 41
Shared Rooms: 3
Rooms with ensuite WC: 25
Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care and Social Services Inspectorate Wales* Report on Old Vicarage: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
Old Vicarage has a Review Score of 9 (8.959)
The Review Score of 9 (maximum of 10) for Old Vicarage is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Old Vicarage in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.783 for Old Vicarage is calculated as follows: ( (38 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 46 Ratings = 4.783
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 4.176 Points relating to the number of positive Reviews for Old Vicarage is based on 4 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 = 3.75
Target of 9.4 positive Reviews (47 registered maximum number of service users ÷ 5). 4 Reviews ÷ 9.4 Target = 0.426
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by J H (Cousin of Resident) on Wednesday 28 June 2017. Relates to June 2017.
My cousin was a resident at the home for 14 years until the 13th June. I have always been more than happy with the home but under the present owner who has invested a great deal of money, the home is truly excellent.
How likely would you be to recommend Old Vicarage? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by C H (Niece of Resident) on Friday 23 June 2017. Relates to June 2017.
My aunt was only in the nursing home a short time but was well looked after.
Management was always available, helpful and friendly.
The matron is lovely as are the sisters.
All of the nursing staff were caring, especially one who went above and beyond.
The carers work very hard and nearly all of them are cheerful and caring.
The laundry lady brightened our lives too.
How likely would you be to recommend Old Vicarage? Extremely Likely
Overall Standard: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Excellent
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Good
Rooms: Satisfactory
Value for Money: Satisfactory
Review submitted from a Postal Card by T F (Resident) on Thursday 8 June 2017. Relates to May 2017.
Excellent care and facilities with friendly staff.
I could not fault the staff in any way as all were cooperative, gentle and caring to the residents. The management was always available to us to help with guidance or queries about administrative matters. As an example of a care home, I would rate it as outstanding. The staff even came to my brother's funeral 28 miles away.
How likely would you be to recommend Old Vicarage? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Excellent
Review submitted from a Postal Card by J G (Daughter of Resident) on Thursday 9 February 2017. Relates to January 2017.
Brilliant care was taken of my mother for the whole of her 2-year stay in the home, but in particular towards the end. Staff were fantastic from the top to the bottom. Friendly, welcoming, helpful, fun and caring both to my mother and to us, her family. Nothing was too much trouble. Lovely room and pleasant surroundings, very high standard of care all around.
How likely would you be to recommend Old Vicarage? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Old Vicarage
