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The Priory Nursing & Residential Home

Llandogo, Monmouth, Monmouthshire NP25 4TP
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Many have gone above and beyond to accommodate Mum's needs.Barbara S(Daughter of Resident/Service User)
The Priory Nursing & Residential Home, Monmouth
the experience has been so reassuring and stress free.Carol W(Daughter-in-law of Resident/Service User)
The Priory Nursing & Residential Home, Monmouth
Whenever I visited - day or night - Mum's needs were being met.H M(Daughter of Resident/Service User)
The Priory Nursing & Residential Home, Monmouth

The Priory Nursing & Residential Home is located in Llandogo, near Tintern.

A local bus services runs through the village.

The home is a Victorian mansion with panoramic views over the Wye Valley and River. Inside, the home has large public rooms and bedrooms, high ceilings and original fireplaces.

Bedrooms are located on the ground and first floor.

Rooms on the first floor can be accessed via a passenger lift, either end...  

Care Provided by The Priory Nursing & Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,400 - £1,675£1,400 - £1,675
Residential Dementia Care£1,400 - £1,675£1,400 - £1,675
Nursing Care£1,400 - £1,675£1,400 - £1,675
Nursing Dementia Care£1,400 - £1,675£1,400 - £1,675
Please contact the home to discuss fees.
Fees can vary from room availability and room rates are between £1400-£1675

We accept Local Authority funding, NHS Continuing Healthcare (CHC) funding & Private/self funding

Contact The Priory Nursing & Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Owner

  • Adriana Ltd
  • Private Owned

Person in charge

  • Scott McHattie(Owner)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (51)
  • Single Rooms with ensuite Wet Room (31)

Visiting

  • The Priory has an open door policy for visiting, but the team do ask that all visitors sign in to the visitors book at the front of the building and notify the nurses office that they are on site.

Parking

  • Visiting car park located at the top of the drive outside the home.

The Priory Nursing & Residential Home Reviews (31)

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9.6

The Priory Nursing & Residential Home has a Review Score of 9.6 (9.562) out of 10, based on 14 reviews in the last 2 years. Over all time The Priory Nursing & Residential Home has 31 reviews.

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Showing 31 reviews matching selected criteria
Review from Brenda O (Daughter of Resident) published on 17 November 2022 Submitted via Postal Card
Overall Experience

They are very caring and are looking after Mum. I can't fault them.

Reply from Aimee Bevan, Administrator at The Priory Nursing & Residential Home

Thank you for taking the time to review us and we appreciate your comments very much. Many thanks, Aimee.

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Review from Robert H (Son of Resident) published on 20 October 2022 Submitted via Postal Card
Overall Experience

My mum is quite happy at The Priory Nursing & Residential Home. She has been well cared for in all aspects of care. Her room is clean and comfortable. The staff are all very caring. Food and drinks are freely available to her, comfortable lounge and TV room. All together very satisfactory.

Reply from Aimee Bevan, Administrator at The Priory Nursing & Residential Home

Thank you very much for your feedback. We are very pleased that you are happy with The Priory and the service we provide. Many thanks, Aimee

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Review from C M (Daughter of Resident) published on 19 October 2022 Submitted via Postal Card
Overall Experience

My experience of the care home is very good. The staff are kind and helpful. It's a well-run home and very good facilities and my mum feels safe in her surroundings.

Reply from Aimee Bevan, Administrator at The Priory Nursing & Residential Home

Thank you very much for your kind words, we appreciate the feedback. Best wishes, Aimee

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Review from J G (Son of Resident) published on 13 October 2022 Submitted via Postal Card
Overall Experience

I'm very pleased with the care and attention my mother receives at the Priory care home.

Reply from Aimee Bevan, Administrator at The Priory Nursing & Residential Home

Good morning, thank you for taking the time to review us at The Priory. We appreciate your comment very much. Many thanks to you.

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Review from Caroline H (Resident / Service User) published on 12 October 2022 Submitted via Postal Card
Overall Experience

I have been here for five months and I am treated well. I did not appreciate the cooking but understand the difficulties. Activities were pleasant but infrequent. The room is pleasant.

Reply from Aimee Bevan, Administrator at The Priory Nursing & Residential Home

Good morning, thank you for your honest response. Many thanks.

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Review from Sally H (Daughter of Resident) published on 1 March 2022 Submitted via Website
Overall Experience

Unfortunately, my father's stay at The Priory was not as long as we would have wished. He passed away too soon to enjoy the wonderful location which I know he would have appreciated so much when spring and summer arrived. All the staff are amazing. The care and dignity he received was faultless. The support given to us as a family at a very difficult time really helped. Thank you to all the staff. You all do a wonderful job and you will not be forgotten.

Reply from Lucy Baker, Deputy Manager at The Priory Nursing & Residential Home

Thank you for taking the time to review us, we appreciate it. Take care and best wishes from all at The Priory.

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Review from Cath C (Daughter of Resident) published on 10 August 2021 Submitted via Website
Overall Experience

Our Father was a resident at The Priory for a couple of years until he sadly passed away in November 2020. He wasn’t the easiest of residents but the staff always did their best to accommodate him and his antics. We are very grateful for the level of care provided throughout his stay and especially in his last few days during a really difficult time. We always felt really welcome at the home. The staff are super friendly and very professional. We all looked forward to coming to have coffee with Dad, especially while enjoying that view. Thanks again to all the staff.

Reply from Scott McHattie, Manager at The Priory Nursing & Residential Home

Thank you for your review, it is really appreciated. We will pass on your review to the team, take care and stay safe!

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Review from Mary C (Daughter of Resident) published on 3 August 2021 Submitted via Website
Overall Experience

My mother has been at the Priory since November 2020. She is still very independent for her age and really did not want to move into a home, but sadly, my family circumstances meant that she could no longer live with me. It has taken her a while to adjust but she does now enjoy being there. She does not mix with most of the residents nor join in the activities, but that is her choice. She does have one special friend that she spends most of her time with. She is very happy with most of the staff and generally, she is well looked after and treated with respect. She is not an easy lady, so they have done well to build a good relationship with her. Due to Covid restrictions, I have not been able to view the home so cannot comment personally.

Reply from Scott McHattie, Manager at The Priory Nursing & Residential Home

Thank you very much for taking the time to write a review, we really appreciate it.

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Review from Wendy B (Niece of Resident) published on 27 July 2021 Submitted via Website
Overall Experience

My aunty had been in this home for over 4 years and if you were to ask her she would say it’s wonderful, my opinion is every time I go to visit the staff cannot do enough for us. The home is spotless, the food is excellent, they all go above and beyond to make sure my aunty is happy. I had to give her some bad news today and they came to make sure she was ok and will go and keep an eye on her. If she needs a hug I’m sure they would give her one, they have activity days which all the residents love. I can not find one bad thing to say about The Priory Nursing & Residential.

Reply from Scott McHattie, Manager at The Priory Nursing & Residential Home

Thank you very much for your kind words, I will pass these good words onto the staff.

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Review from Jane D (Daughter of Resident) published on 26 May 2021 Submitted via Postal Card
Overall Experience

My lovely mother really enjoyed her last three years at The Priory. Like most folk of her generations, she was fiercely independent and did not want to go in care - the first few months were difficult for all concerned - but as an intelligent woman, she realised that the love and care given to her at The Priory was in her very best interest. She passed away at 102-years in dignity, comfort and contentment. Thank you to The Priory team.

Reply from Scott McHattie, Manager at The Priory Nursing & Residential Home

Thank you for taking the time to give us such a lovely review; it's very much appreciated.

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Review from A-M A (Daughter of Resident) published on 24 May 2021 Submitted via Website
Overall Experience
My dad has been here for almost 3-years. The Priory has the most amazing views and outlook, but it’s inside that is the most important. Dad has been very happy here, and the staff are amazing and kind and work so hard. It’s been such a difficult year with the Covid restrictions, but they had no Covid related deaths and kept everyone very safe. Before the pandemic, it was good to be able to visit any time you wanted.

With his dementia, Dad can be quite a character, and they know what he’s like and make allowances for him. He enjoys the food and will often say that the meals are very good. When he’s been poorly, I have been informed and kept up-to-date on his progress. Recently, the nurses have been particularly fantastic, and I would like to thank everyone for their kindness.

Reply from Scott McHattie, Manager at The Priory Nursing & Residential Home

Thank you for your lovely review; your kind words are very much appreciated.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Scott McHattie
Scott McHattieJob Title:Responsible IndividualJoined: 2001

Scott started his working life as a drayman delivering beer for Whitbread out of the Gloucester depot before deciding to change career and help run the family Nursing Home, The Regency in Cheltenham, opposite Pitville Park in 2001.

When the Regency closed, Scott moved to The Priory in Llandogo, which was also owned and run by the family. Scott has been there for over 20 years and gone from Registered Manager to Responsible Individual and Managing Director of the company after the retirement of his father 2 years ago.

Unusually for a Responsible Individual, Scott enjoys being close to the business and is very hands on, working 5 days a week alongside his step brother Phil, who is the Home Manager.

Scott prides himself on having a fantastic team at The Priory and considers himself lucky to work with such fabulous people who are dedicated to the care and high standards of service at the home, especially in what has recently been a very difficult time for the care industry.

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