The Priory Nursing & Residential Home

Llandogo, Monmouth NP25 4TP
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8.7 21 Reviews
  • The Priory Nursing & Residential Home, Monmouth
The Priory Nursing & Residential Home is located in Llandogo, near Tintern. A local bus services runs through the village.

The home is a Victorian mansion with panoramic views over the Wye Valley and River. Inside, the home has large public rooms and bedrooms, high ceilings and original fireplaces.

Bedrooms are located on the ground and first floor. Rooms on the first floor can be accessed via a passenger lift, either end of the home or using the staircases.

The Priory has large pathed and grass outdoor areas with a fish pond. The peaceful garden overlooking the Wye Valley is wrapped around the home for residents to enjoy.

The Chef provides homecooked food daily with a variety of choices for individuals to choose from, to cater for all needs.

The Home has a dedicated activities team who provide a variety of activities to the residents.

Regular training, supervisions, meetings and qualifications (Level 2-5) for staff to update/ expand their professional development.

A warm welcome awaits at this friendly home where privacy and individual wishes are respected and independence is promoted. Visiting car park is located outside the front door.

The Priory was a finalist for 'Dementia Care' with the South Wales Health and Social care awards 2021.

Please feel free to ring the home to discuss further.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1575
  • Self-Funded Residential Dementia Care: £1350 – £1575
  • Self-Funded Nursing Care: £1350 – £1575
  • Self-Funded Nursing Dementia Care: £1350 – £1575
  • RESPITE Self-Funded Residential Care: £1350 – £1575
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1575
  • RESPITE Self-Funded Nursing Care: £1350 – £1575
  • RESPITE Self-Funded Nursing Dementia Care: £1350 – £1575

Please contact the home to discuss fees.
Fees can vary from room availability and room rates are between £1350-£1575
We accept Local Authority funding, NHS Continuing Healthcare (CHC) funding & Private/self funding

These prices are only a guideline, please contact The Priory Nursing & Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Owner

  • Adriana Ltd

Person in charge

  • Scott McHattie (Owner)

Local Authority / Social Services

Admission Criteria

  • Contact Nurses
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (57)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (31)

Visiting

  • The Priory has an open door policy for visiting, but the team do ask that all visitors sign in to the visitors book at the front of the building and notify the nurses office that they are on site.

Parking

  • Visiting car park located at the top of the drive outside the home.

The Priory Nursing & Residential Home Reviews (21)

8.7

The Priory Nursing & Residential Home has a Review Score of 8.7 (8.685) out of 10, based on 5 reviews in the last 2 years.
Over all time The Priory Nursing & Residential Home has 21 reviews.

Overall Experience
  • 9
  • 11
  • 1
  • 0
  • 0
Date Published
  • 21
  • 1
  • 2
  • 5
  • 16
Reviewer Connection to The Priory Nursing & Residential Home
  • 9
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from A-M A (Daughter of Resident) published on 24 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad has been here for almost 3-years. The Priory has the most amazing views and outlook, but it’s inside that is the most important. Dad has been very happy here, and the staff are amazing and kind and work so hard. It’s been such a difficult year with the Covid restrictions, but they had no Covid
related deaths and kept everyone very safe. Before the pandemic, it was good to be able to visit any time you wanted.
With his dementia, Dad can be quite a character, and they know what he’s like and make allowances for him. He enjoys the food and will often say that the meals are very good. When he’s been poorly, I have been informed and kept up-to-date on his progress. Recently, the nurses have been particularly fantastic, and I would like to thank everyone for their kindness.
Reply from Scott McHattie, Manager at The Priory Nursing & Residential Home

Thank you for your lovely review; your kind words are very much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.7 (8.685)

Overview of Review Score

The Review Score of 8.7 (8.685) out of 10 for The Priory Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.746 for The Priory Nursing & Residential Home is calculated as follows: ( (47 Excellents x 5) + (9 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 59 Ratings = 4.746
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.939 Points relating to the number of positive Reviews for The Priory Nursing & Residential Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4. 5 Positive Reviews ÷ 11.4 = 0.439
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (1)

Scott

Scott McHattie

Job Title: Responsible Individual Joined: 2001

Scott started his working life as a drayman delivering beer for Whitbread out of the Gloucester depot before deciding to change career and help run the family Nursing Home, The Regency in Cheltenham, opposite Pitville Park in 2001.


When the Regency closed, Scott moved to The Priory in Llandogo, which was also owned and run by the family. Scott has been there for over 20 years and gone from Registered Manager to Responsible Individual and Managing Director of the company after the retirement of his father 2 years ago.


Unusually for a Responsible Individual, Scott enjoys being close to the business and is very hands on, working 5 days a week alongside his step brother Phil, who is the Home Manager.


Scott prides himself on having a fantastic team at The Priory and considers himself lucky to work with such fabulous people who are dedicated to the care and high standards of service at the home, especially in what has recently been a very difficult time for the care industry.

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