Bargoed Care Home

Heol Fargoed, Bargoed CF81 8PQ
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9.5 34 Reviews
  • Bargoed Care Home, Bargoed
Bargoed Care Home provides excellent professional care in a fresh and cheerful environment, located close to Bargoed town centre with shops and other amenities.

The friendly and compassionate care team provides care for people who need help with daily tasks, nursing for those with complex medical needs as well as respite care to give family and friends a well-deserved break.

Specialist care categories include stroke, Alzheimer's and cancer care.

The facilities give residents a choice of lively or quiet communal spaces where they can relax, socialise or welcome family and friends. Residents also benefit from a sensory garden, which they can enjoy and explore.

To ensure residents feel at home, staff encourage and support residents to continue with hobbies and pastimes or if they want to learn something new. Whatever residents want to do, their wishes are respected.
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 45 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Owner

  • Omnia Care Home Group Ltd

Person in charge

  • Kelly Whittington-Gidley (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (45)

Bargoed Care Home Reviews (34)

9.5

Bargoed Care Home has a Review Score of 9.5 (9.529) out of 10, based on 8 reviews in the last 2 years.
Over all time Bargoed Care Home has 34 reviews.

Overall Experience
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Date Published
  • 34
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Reviewer Connection to Bargoed Care Home
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Total of 34, showing 21-34
Review from J M (Daughter of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very satisfied with the service provided by the home. Staff are friendly and helpful. Food and facilities on after are of a high standard. I am happy with the care provided, and medical issues are dealt with promptly.
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Review from Patricia G (Daughter of Resident) published on 20 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Helpful staff, nothing is too much bother. Always act promptly to any concerns. Mum could do with more visits from the hairdresser.
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Review from B G (Friend of Resident) published on 11 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is very well organised. The staff are friendly and efficient. The care given to residents is of a very high standard.
Reply from Kelly Whittington-Gidley, HM at Bargoed Care Home

Thank you for taking the time to complete feedback for the home. I appreciate the comments you have provided and will pass this on to the team at Bargoed.

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Review from Rose H (Friend of Resident) published on 26 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff very helpful and caring to my friend, and they can't do enough for you.
Reply from Kelly Whittington-Gidley, HM at Bargoed Care Home

Thank you for your feedback. I'm pleased you are happy with the service. Thank you for taking the time to fill in the review.

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Review from Helen B (Daughter of Resident) published on 2 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
What a lovely place to live, so friendly. My mother is well looked after here. She likes to take part in most activities here and loves it when singers and guest come to visit.
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Review from Deborah D (Daughter of Resident) published on 4 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mam has been a resident of Bargoed Care Home for many years. They work tirelessly to ensure all residents are happy comfortable and well looked after. I cannot thank the staff enough for my mothers care especially during lockdown, you are angels each and every one of you.
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Review from S P (Wife of Resident) published on 25 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Bargoed Care Home is a very helpful and friendly environment. The care staff are excellent with my husband and treat him with respect. The management staff are also very approachable and have always listened to any concerns I have.
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Review from Elaine M (Sister of Resident) published on 18 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sisters flat is being refurbished and she did not want to move out. At the last hour, our family situation changed due to illness and she had no choice but to move out. She has been made very welcome, I have visited each day, and the staff are so friendly and welcoming. My sister (who has mild learning
difficulties) could not be more settled. Nothing is too much trouble. A fantastic home from home, whether permanent or short stay, I know she is in good hands.
Reply from Jasmine Bracken, Marketing Administrator at Bargoed Care Home

Thank you Elaine for letting us know how we are doing at Bargoed Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from David H (Husband of Resident) published on 30 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife suffers from dementia and cannot be cared for at home. We have been married for 53 years and obviously, I am very grateful to all the staff at Bargoed Care Home for the caring and professional way that they look after my wife. Any concerns that I have are discussed with the carers and management
to the satisfaction of both parties.
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Review from Nicola H (Granddaughter of Resident) published on 30 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Bargoed Care Home are hard working and dedicated, they provide an outstanding level of care. They are friendly and always very helpful. Both myself and my son have attended a number of shows and events at the care home and have always be made to feel very welcome and we have really enjoyed
being able to be a part of these events, Thank you.
Reply from Ronnie Cavanagh, Marketing at Bargoed Care Home

Thank you, Nicola, for your comments about your recent experience at Bargoed Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Review from Gail J (Wife of Resident) published on 5 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent is only one word out of many I will use for this wonderful home. Compassionate care is their natural nature, also fun and laughter and listening to residents. Cooks use all fresh vegetables and fresh fruit. If a resident does not want his or her food they come out from the kitchen and try
to persuade them, if it doesn't work they offer soup or sandwiches. If you have a problem with the rooms the cleaner will attend to it. Laundry is kept to a high standard. As for activities, they are encouraged with quite a few things. Shows are put on. Last, they gave ME support with their cheerfulness.
Reply from Ronnie Cavanagh, Marketing at Bargoed Care Home

Thank you, Gail, for your comments about your recent experience at Bargoed Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Colin G (Husband of Resident) published on 11 September 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would like to thank the temporary management for restoring the happy, friendly and relaxed atmosphere. The team at Bargoed Care Home are outstanding in their
care, understanding and dedication.
Reply from Ronnie Cavanagh, Marketing at Bargoed Care Home

Thank you, Colin, for letting us know how we are doing at Bargoed Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Valerie J (Daughter of Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been in Bargoed since October 2017. He seems to have settled in. He is a very private man that doesn't like to mix with others. He's been in the day room on a few occasions to watch an artist and choirs which he seemed to enjoy. The staff have got to know his ways and his personality, I feel
that they treat him respectfully.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Bargoed Care Home

Thank you, Valerie, for sharing your experience of Bargoed Care Home. We are happy to hear it has been so positive and it's great to hear your Dad is feeling settled within our home. If there is anything more we can do please do not hesitate to reach out. We look forward to seeing you again soon. Take care.

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Review from A M (Wife of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was a resident at Bargoed Care Home for 8 months. During this time he was treated with love and respect. he was treated as an individual and the staff got to know his character they knew is likes and dislikes. During his last few weeks, he had the best care possible and we as a family were
supported and cared for. we couldn't have wished for better.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Bargoed Care Home

Thank you for your comments about your recent experience at Bargoed Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Current Review Score: 9.5 (9.529)

Overview of Review Score

The Review Score of 9.5 (9.529) out of 10 for Bargoed Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Bargoed Care Home is calculated as follows: ( (80 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 94 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.689 Points relating to the number of positive Reviews for Bargoed Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 8 Positive Reviews ÷ 9 = 0.889
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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