Glan-yr-Afon

off Ford Road, Fleur-de-Lys, Blackwood NP12 3WA

Glan-yr-Afon, Blackwood, Caerphilly
Glan-yr-Afon, Blackwood, Caerphilly
Glan-yr-Afon, Blackwood, Caerphilly

Glan-yr-Afon Nursing Home is registered to provide care to thirty-nine residents, welcoming long-term residential needs, as well as respite and palliative care, and also running a day care service to help local home carers.

The home is well-situated for Blackwood amenities, as well as outings to many scenic South Wales locations and with much to enjoy within the accommodation itself.

All regulatory requirements are treated seriously by carers, who aim for an efficient service that is both friendly and versatile.

Group: Comfort Care Homes

Person in charge: Arlene Testa (Manager)

Local Authority / Social Services: Caerphilly County Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 39 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Down Syndrome • Hearing Impairment

Admission Information: Private and Social Services. Ages 65+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 39

Rooms with ensuite WC: 5

Weekly Charges Guide: Personal Care Single £700 – £800 Nursing Care Single £700 – £850

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on Glan-yr-Afon: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.9 Glan-yr-Afon has a Review Score of 7.9 (7.934)

The Review Score of 7.9 (maximum of 10) for Glan-yr-Afon is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Glan-yr-Afon in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.806 for Glan-yr-Afon is calculated as follows: ( (29 Excellents x 5) + (7 Goods x 4) ) ÷ 36 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.128 Points relating to the number of positive Reviews for Glan-yr-Afon is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 7.8 positive Reviews (39 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.8 Target = 0.128

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Glan-yr-Afon?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Glan-yr-Afon

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    1

The general care given at this home is very good indeed and the staff and managers seem to try to generate a very homely family atmosphere at all times. They have all been excellent with my Mother and with the family - I know I have found it very difficult to come to terms with my mother's dementia. We have been very lucky in finding this home and they have made my mother's final years comfortable and she seems very content with her circumstances. I cannot thank them all enough for helping us and my mother through such difficult times.

How likely would you be to recommend Glan-yr-Afon? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mam was a resident here up to her death on the 22nd Aug 2015. I cannot thank the staff an carers enough for the wonderful care that my mother received during her 3 and a half years stay. Her care was second to none, mam was treated with dignity and respect by all, in fact they were like an extension of my own family. With an open door policy there was always somebody on hand to discuss issues with or even to chat with if we felt that there were needs to be addressed. The manager and her staff are the most caring people I have come across in many years. I cannot thank them enough for the care that they gave to my mam in her last days, we as a family thank you so so much.

How likely would you be to recommend Glan-yr-Afon? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mam had suffered with her illness for several years, however in the last year really badly, admitted to different hospitals. Mam went into Glan-yr-Afon care home in May. She was given a single room which was comfortable with lovely bed linen and plenty of storage for her personal possessions. We were very impressed with the care and dignity mam was given. I was kept well informed at every stage of her care and was shown care and compassion myself which I feel has helped me tremendously at an emotionally difficult time. It is a difficult decision to have to make for a loved one to go into care but I would not hesitate in recommending this care home. Thank you all so much.

How likely would you be to recommend Glan-yr-Afon? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Glan-yr-Afon

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Glan-yr-Afon

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Glan-yr-Afon