Glan-yr-Afon

Off Ford Road, Fleur-de-Lys, Blackwood NP12 3WA
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Top 20 carehome certificate
10 37 Reviews
  • Glan-yr-Afon, Blackwood
Glan-yr-Afon Nursing Home is registered to provide care to thirty-nine residents, welcoming long-term residential needs, as well as respite and palliative care, and also running a day care service to help local home carers.

The home is well-situated for Blackwood amenities, as well as outings to many scenic South Wales locations and with much to enjoy within the accommodation itself.

All regulatory requirements are treated seriously by carers, who aim for an efficient service that is both friendly and versatile.
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Care Provided by Glan-yr-Afon

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 39 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1200
  • Self-Funded Nursing Care: £1200 – £1200
  • RESPITE Self-Funded Residential Care: £1200 – £1200
  • RESPITE Self-Funded Nursing Care: £1200 – £1200

These prices are only a guideline, please contact Glan-yr-Afon to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Owner

  • Comfort Care Homes (Glan Yr Afon) Ltd

Person in charge

  • Alexander Mathew (Manager)

Local Authority / Social Services

Admission Criteria

  • Private and Social Services
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • Open door policy

Parking

  • PLENTY OF CAR PARK AT SITE

Glan-yr-Afon Reviews (37)

10

Glan-yr-Afon has a Review Score of 10 (9.957) out of 10, based on 16 reviews in the last 2 years.
Over all time Glan-yr-Afon has 37 reviews.

Overall Experience
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Reviewer Connection to Glan-yr-Afon
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Total of 37, showing 21-37
Review from Ann C (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When Mam went into Glan-yr-Afon, she had been poorly and in hospital. She’s lost weight and muscle mass. Since being in Glan-yr-Afon, her mobility has improved, she’s gained weight and meal times haven’t been an issue (liquid diet before, puréed now). The standard of care is excellent. All of the staff
are friendly, very caring and supportive to both Mam and me. Mam now enjoys the activities, the company of both staff and residents, the food, the atmosphere and most of all, the care she receives. I did obviously have concerns when Mam’s care was taken out of my hands, but it’s the best decision I made, and that is thanks to all of the staff and the welcome she’s received. Mam is more chatty, smiles more and loves all the staff equally and just generally enjoys life again. Mam and I have now got a Mother/Daughter relationship again, and that’s priceless.
Reply from Ashok Bansal, Director at Glan-yr-Afon

Dear Ann, thanks a lot for the review and the lovely words. I totally agree, mum is a very different person now. It is lovely to see her interacting and involving in various activities. I hope and pray that mum will continue to remain happy and healthy.

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Review from V E (Respite Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
High nursing care standards throughout my stay. A sympathetic ear if needed. General advice is always on offer.
Reply from Ashok Bansal, Director at Glan-yr-Afon

Thank you. We are so glad that you are back home on your feet. Feel so proud that we have been instrumental in your journey to recovery. In fact, you did almost everything... well done.

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Review from G B (Daughter of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whilst we have had some teething problems, the manager and the staff always work with us to overcome these. The manager always strives to do what is right for the residents and you can see that he genuinely cares about all of them. The home is lovely and Mam is clearly receiving very good care. The
food at the home is exceptional, very good quality and always presented nicely for the residents. Overall, my sister and I feel that Mam really is in safe hands and for that we will be eternally grateful.
Reply from Ashok Bansal, Director at Glan-yr-Afon

Thanks for taking the time to review us. Your review is highly appreciated. I am so glad that Mum is doing really well. She is more communicative and alert now compared to admission. Thanks a lot for your continued support and daily visits. We look forward to working with you more closely.

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Review from Sara H (Daughter of Resident) published on 10 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident here for 5 months, in that time I have found the staff and manager very caring and kind, what was a very difficult time having to go into residential care was made so much easier for my mother and myself. I am so glad she was able to get a place here, nothing is too much
trouble and my mother's needs are looked after very well.
Reply from Ashok Bansal, Director at Glan-yr-Afon

Dear Sara, thanks a lot for taking the time to review us. I am aware of the difficulties that you all went through when taking that difficult decision for Mum. We are glad that you all took the right decision and Mum is definitely happier. Thanks for your continued support and feedback.

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Review from Sue A (Daughter of Resident) published on 10 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a very daunting experience having to discuss the care needs of my parents and the staff at Glan-Yr-Afon made it a painless process.
We have been involved in all aspects of their care needs, especially my father, who has been included in social activities which have stimulated his mind, which
is essential as he has Parkinson's. Many thanks to the activity nurses who work tirelessly with the residents to ensure their interests are taken into account.
The nurses and care workers are very approachable and helpful, as are the manager and office staff who do all they can to offer us, as a family, ongoing support.
The setting is very welcoming, clean and in good order.
Family members are encouraged to visit loved ones and are encouraged to attend fundraising activities and coffee and cake events and I look forward to the Christmas activities at Glan-Yr-Afon.
Reply from Ashok Bansal, Director at Glan-yr-Afon

Dear Sue, we really appreciate your review. We will continue to do our best to make sure that your dad and mum are safe and comfortable here at Glan.

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Review from J B (Sister-in-law of Resident) published on 20 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What can we say, on behalf of our family member, they are so well looked after in every way and we cannot thank you enough for being there, not just for her but for the family as well.
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Review from Michelle S (Daughter of Resident) published on 26 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Glan-yr-Afon since January 2022.
It was a difficult decision for Mum and our family as Mum has always tried to be so independent in caring for herself, but the time had come when she needed full-time professional nursing care.
From day one on going to Glan-yr-Afon, we all knew we had
made the right decision in choosing this place.
Everyone has made Mum feel so welcome and they go above and beyond to make sure all her needs are met.
From catering for her dairy allergy to arranging her medical care very quickly.
The manager and all the staff keep us informed of any updates at all times.
It really is a lovely place and there are always lots of activities going on which Mum can choose whether to participate or just have a quiet day in her room should she feel like.
I would not hesitate in recommending this care home to anyone needing care.
Thank you all so much for all the love and care you have shown to Mum and our family.
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Review from Jacky M (Daughter of Resident) published on 13 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I would like to thank the manager and staff for caring for our mother. When she arrived she was really unwell, the manager always had time to fit us in for visiting and feeding and within weeks our mother was up in the lounge with other residents eating and feeding herself, all through
the love and care she received. We can't fault the home thank you so much.
Reply from Mohamed Nadeem, Operations Manager at Glan-yr-Afon

Thank you for the feedback review, very much appreciated.

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Review from A M (Daughter of Resident) published on 22 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault the care and accommodation of the manager and staff of Glan-yr-Afon even with the Covid restrictions. We were able to attend for feeding and kept up to date with my mother's welfare. All the staff were kind, caring, encouraging and very patient with my mother and all my worries and concerns
were put to rest. I am very great full to Glan-yr-Afon and would highly recommend them to everyone.
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Review from Sally J (Daughter of Resident) published on 14 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Glan-yr-Afon in November, we were all worried about Mum going into a care home due to her being so independent for so many years but when the time came that she needed care and nursing we couldn’t have been happier with Glan-yr-Avon. They look after Mum very well, the care is excellent
so I have no more worries knowing that she is safe and being looked after. The staff and managers are so kind and caring even with us relatives who are probably ringing every day to check on their loved ones, and because I don’t live local and have to travel the manager goes out of his way to make sure he can fit me in to see my mum.
The staff keep the residents amused with quizzes and bingo and get them all involved with different activities.
So thank you to all the staff and management for all your hard work and for looking after my mum so well.
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Review from D T (Niece of Resident) published on 1 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to thank the manager and all the staff at Glan-Yr-Afon for all the love and care that was given to my aunty. We could not have asked more for her from everyone at the home. They went above and beyond for us and respected my aunt's wishes. She was loved, cared and always looked clean and
beautiful, which was very important to her in her last days. We were well informed of everything that was going on in the home. The whole experience from day one has been a pleasant one. I would recommend this home to anyone looking for a new home.
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Review from Alison M (Daughter of Resident) published on 1 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents are cared for at Glan-yr-Afon. They both moved into the care home in November and have been looked after and helped to settle really well. The staff are friendly and extend their care not only to mum and dad but to me as well. I’ve had to ring the office many times for various reasons
and have been helped every time. My dad is always telling me how lovely the food is. Thank you to everyone for the love, kindness and understanding you have given my parents and the family. It is really appreciated. Visiting has been the only restriction but understandable under the current Covid pandemic. Again, these have been put in place to protect staff and residents. Again, thank you, everyone.
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Review from Angela W (Daughter of Resident) published on 18 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
No words can express how great I feel about the care and attention Mum received at Glan-yr-Afon. It has been hard due to the Covid restrictions, but the manager and his team always did beyond and above to make sure that we were fully involved and informed. Very approachable, accommodating, caring, friendly
place. Mum had the best care during her 4 months stay at Glan-yr-Afon. I would recommend this home for anyone looking to place your mum or dad.
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Review from Sue B (Daughter of Resident) published on 20 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Extremely happy with the care this home provides. So friendly, very high standards.
Wouldn’t want my Mam to be cared for anywhere else. 5* is how I would rate it and would highly recommend to anyone.
Thank you Glan-yr-Afon care home for everything you do.
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Review from John D (Son of Resident) published on 22 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The general care given at this home is very good indeed and the staff and managers seem to try to generate a very homely family atmosphere at all times. They have all been excellent with my Mother and with the family - I know I have found it very difficult to come to terms with my mother's dementia.
We have been very lucky in finding this home and they have made my mother's final years comfortable and she seems very content with her circumstances. I cannot thank them all enough for helping us and my mother through such difficult times.
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Review from Heather J (Daughter of Resident) published on 15 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam was a resident here up to her death on the 22nd Aug 2015. I cannot thank the staff an carers enough for the wonderful care that my mother received during her 3 and a half years stay. Her care was second to none, mam was treated with dignity and respect by all, in fact they were like an extension
of my own family. With an open door policy there was always somebody on hand to discuss issues with or even to chat with if we felt that there were needs to be addressed. The manager and her staff are the most caring people I have come across in many years. I cannot thank them enough for the care that they gave to my mam in her last days, we as a family thank you so so much.
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Review from Sonia J (Daughter of Resident) published on 18 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam had suffered with her illness for several years, however in the last year really badly, admitted to different hospitals. Mam went into Glan-yr-Afon care home in May. She was given a single room which was comfortable with lovely bed linen and plenty of storage for her personal possessions. We were
very impressed with the care and dignity mam was given. I was kept well informed at every stage of her care and was shown care and compassion myself which I feel has helped me tremendously at an emotionally difficult time. It is a difficult decision to have to make for a loved one to go into care but I would not hesitate in recommending this care home. Thank you all so much.
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Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Glan-yr-Afon is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.957 for Glan-yr-Afon is calculated as follows: ( (178 Excellents x 5) + (8 Goods x 4) ) ÷ 186 Ratings = 4.957
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Glan-yr-Afon is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

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Awards / Recognitions (3)

Meet the Team (0)

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