Thistle Court Care Home

Ty Canol, Cwmbran NP44 6JD
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8.9 8 Reviews
  • Thistle Court Care Home, Cwmbran
Overlooking the beautiful Afon Lwyd Valley, newly bought Thistle Court is a purpose-built nursing home that provides residential and nursing care.

Located in the peaceful and quiet residential area of Ty Canol, Cwmbran, Thistle Court is close to major bus routes and the nearby Cwmbran station.

The Royal Gwent Hospital in the city of Newport is seven miles to the south of the home.

Renovations and decorating are underway as the home enters a new exciting chapter heading into 2020.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sarah Butfield (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (3)

Visiting

  • As part of their household model of care, they don’t believe in having set visiting hours – you should be able to visit your relatives or friends whenever you like, just as you would if they were living in their own home. You are welcome to visit day and night, and the team encourage you to feel comfortable and treat it as an extension of your loved one’s home. They recommend calling in advance so they can make sure that it doesn’t clash with any trips out or doctors appointments.

Thistle Court Care Home Reviews (8)

8.9

Thistle Court Care Home has a Review Score of 8.9 (8.939) out of 10, based on 6 reviews in the last 2 years.
Over all time Thistle Court Care Home has 8 reviews.

Overall Experience
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Total of 8, showing 1-8
Review from Joanne A (Daughter of Resident) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Yesterday was my dad's 90th birthday and we celebrated at Thistle Court with family and his extended family of the home. As always the care that my father is shown is excellent, he is always clean and tidy and kept smart. This is his seventh year of celebrating his birthday here and as always the staff
go above and beyond in making it a very special time! Thank you once again for looking after a very special man.
Reply from Marketing Department, Marketing Department at Thistle Court Care Home

Hello, Thank you so much for your kind words and we're thrilled your dad had such a wonderful birthday celebration in Thistle Court! The entire team will be delighted to receive such valuable feedback. Warm regards, The Marketing Team

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Review from B S (Husband of Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service my wife always looks clean and cared for and I am welcomed and kept up to date relating to her.
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Review from Elaine H (Daughter of Resident) published on 14 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Family and friends were invited to join the Thistle Court Family for a Halloween BBQ, my daughter and grandchildren went along to join in the fun with games and pumpkin carving the BBQ was a delight with hot chocolate cream and marshmallows. We had a great time. We as a family would like to say a big
thank you to all the staff for the support and care that our dad has from them every day.
Reply from Cammi, Marketing Department at Thistle Court Care Home

Thank you so much for your kind words! We had so much fun on Halloween and loved the pumpkin carving and hot chocolate too! We really appreciate it and will let the team know. Many thanks,

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Review from R F (Son of Resident) published on 14 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a bumpy start, my mam has settled well in Thistle Court due to one person of contact and me living in Germany. We had starting problems, but after speaking to the staff and management all the problems were quickly solved. Mam's care is very good she is better settled and is making good progress.
Mam is a difficult case but the staff take time with her and the general situation is good even on 'bad days'. The staff/management shows great care for her welfare. Thanks to regular telephone calls/email contact about all things affecting mam - the doctor, social services, health, mobility etc. I am happy my mam is in a safe and caring environment. Thank you all.
Reply from Cammi, Marketing Department at Thistle Court Care Home

Thank you so much for your kind words, we really appreciate it! We are so glad that mum is settling in well at Thistle Court.

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Review from Rus Y (Son of Resident) published on 13 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff at Thistle Court to be dedicated and approachable. They have a tough job and occasionally minor things like clearance of used crockery or general tidiness of rooms can be overlooked but in terms of care, I cannot fault them. They try to encourage health and activity as well as mental
well-being. I applaud them.
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Review from S W (Relative of Resident) published on 6 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my foster sister has been at Thistle Court she has improved greatly. She is far more interactive.
Reply from Cammi, Marketing Department at Thistle Court Care Home

Thank you for your kind words, we truly appreciate it. We value connections and interactive experiences for our family members and are so glad that your sister is doing so well. Kind regards

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Review from Katherine G (Friend of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we were allowed to visit the home back in February, I sat outside having a glass of wine with my friend. It was so normal like we were sat in her back garden. I don't usually write reviews but felt the need to do something better than just saying a thank you to the staff, they all seemed so kind
and nothing was too much for them.
Reply from Josh, Thistle Court Communications & Engagement Team at Thistle Court Care Home

Thank you, Katherine, it is always lovely to hear such kind words. Everyone at the home will appreciate the recognition for all they do at Thistle Court!

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Review from Pat R (Sister of Resident) published on 4 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been living at Thistle Court for the past 2 years and I thanked the staff nurse for the care shown to her. I visited my sister yesterday, knowing that she was fading fast, she was propped up on three pillows making her as comfortable as possible, she had not eaten or drunk for 3 days but
her mouth was moist and clean. She was spotlessly clean, not a sign of a bed sore. I lost my husband to dementia and he did not receive the care my sister did (different care home). Not only does it make a difference to the patient's well-being but also to the relatives to know their loved one is cared for so well. I cannot thank them enough for what they did for my sister. She died today.
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Current Review Score: 8.9 (8.939)

Overview of Review Score

The Review Score of 8.9 (8.939) out of 10 for Thistle Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.528 for Thistle Court Care Home is calculated as follows: ( (44 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 72 Ratings = 4.528
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.411 Points relating to the number of positive Reviews for Thistle Court Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 6 Positive Reviews ÷ 7.4 = 0.811
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Sarah

Sarah Butfield

Job Title: Home Manager Joined: 2023

I have been a RGN since 1986 and during that time I have worked in a variety of health and social care settings, gaining experience and skills in a diverse range of clinical and management roles. Dementia support in aged care nursing has played a dominant part in my nursing career and working at Thistle Court, initially as the Clinical Lead and now as the Home Manager, provides me with the privileged opportunity to share my knowledge and teams of staff to enable us to provide a home from home for our family members and support to their friends and relatives.


On a personal level, I am a mother of four, and stepmother to three, amazingly independent, now grown-up children. I am blessed with seven beautiful, healthy grandchildren, which as you can imagine keeps me busy. In my very important quality ‘me time’ I enjoy writing and publishing travel and nursing memoirs; I love to walk daily to keep my mind clear and focused. With my family, and alone, I love to travel and explore throughout the UK and overseas. To keep fit I enjoy swimming and I relax with my sewing and cross stitch.

Lorraine

Lorraine Molloy

Job Title: Nurse Joined: 2019

In all my years spent working in the care sector, I have truly never felt more at home than I do here.


Alongside my clinical background in nursing, I have extensive experience in training and development within the care sector. I’m excited to support the team throughout our Evolve Academy Training that is entrenched in the Thomas Kitwood person-centred approach to care, recognising the importance of a person’s emotional well-being alongside that of their health needs.


The Thistle Court team achieve this by getting to know, understand and appreciate everyone who lives with us as an individual. Understanding a person’s identity; past occupations, hobbies, routines and life memories, enable our team to form deep, meaningful relationships and connections with those who choose to live with us.

Frequently Asked Questions about Thistle Court Care Home

What types of Care is Thistle Court Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Thistle Court Care Home have?

There are 31 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Thistle Court Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Thistle Court Care Home to the centre of Cwmbran?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thistle Court Care Home to verify any information. View our terms and conditions. Thistle Court Care Home has an Enhanced Service - more info.