Meddyg Care Dementia Homes - Porthmadog

I regularly visit my wife who is a resident at this home. Each time I am happy and reassured to see how well she is cared for. The staff are so kind, caring and hard working. They look after the residents very well and look after visitors too. They are always friendly and offer me a drink, I always feel welcome. I am very impressed with the entertainment and activities they put on, they include everyone and cater for different needs and abilities, no one is left out. My wife has formed friendships with staff and other residents and seems very happy there. Our friends who have visited, have also commented about how nice the home is and how great the staff are. I couldn't wish for a better care home for my wife to live in, it is a blessing in such sad circumstances. Thank you to all the staff for everything you do for my wife.

I highly recommend this wonderful home!

I visit my Father regularly and am always happy with the care provided. All staff are caring, respectful and their interaction with the residents is admirable. Due to his needs several homes refused to take my Father, social services helped find this home. I do have to travel a long distance to see him and was initially concerned if this home could meet his care needs when so many other homes had refused him. I very quickly realised that I had no reason to be concerned and am confident that he receiving the best care possible.

Thank you for taking good care of all the residents.

I am so grateful to the staff of Meddyg Care Dementia Homes - Porthmadog for my uncle. They have been amazing, they have also kept me up to date on his care with sometimes numerous calls a day. Due to the distance between the home and family members this has been a godsend. The staff are all friendly and very helpful. Nothing is too much trouble. The home is clean and very bright and has a very homely feel to it. Would highly recommend.

My mom moved into Meddyg Care a year ago, she had problems settling in, but the staff were great and helped her loads, now 12 months later she doing fabulous, she loves it there and all the staff. She is well looked after, they keep me updated on how she is and I couldn't have asked for a better care home, it took a lot of pressure off us as a family knowing she is happy. Thank you Meddyg Care.

Unfortunately, due to present restrictions, I have been unable to enter the main building so my observations are rather limited. I can say that whenever I visit my wife she is always happy, never complaining, looks well and smiling. As far as the staff and management are concerned I can only say they are always very helpful, pleasant and dedicated.

I have only briefly entered the home at Meddyg Care at Porthmadog, therefore my perspective view comes from a few garden visits to date and telephone exchanges. My overall impression is that the nursing staff are caring and hardworking, friendly, informative and go the extra mile to be helpful. I feel that my mother is safe and secure and the home offers much in the way of social and mental stimulation as well as flexible person centred care, also the family liaison aspect has been helpful and reassuring looking forward to less virtual and more face to face visits with my mother.

It was a difficult decision to decide that a nursing home was best. But we were always reassured by staff and it felt like he was treated with dignity and respect by all the staff that work there. I've only scored a good for the room because we have only seen pictures.

Unable to complete all options as 1st visit because of the lockdown and only limited access. That said my impression was very positive.

Some of the carers in this home has gone above and beyond for my grandad. One carer, in particular, came off a shift from work, went home, sorted out her children and then went back to the home (in her off time) to sit with my grandad for a special Zoom meeting. You have honestly exceeded the extent that most people would go to. Thank you so much.

Thank you everyone.

My father has been a resident at The Pines for almost 3 years and although his health has deteriorated over that time, he is 93, his care has never. In fact, as he has become more dependent on help his health and welfare has not suffered. It is a wonderful feeling knowing that my father is in good, safe and caring hands, especially during these sad times when visits are not possible. To all the staff at The Pines, thank you.

Just wanted to express how happy I am with the service of Meddyg Care. The care my grandfather received was excellent, and he felt at home here. I would like to thank all the care staff and management team for looking after my grandfather as well as they did at his time in Meddyg Care.

I really cannot stress enough how happy we were with our father’s care at Meddyg Care, Porthmadog. We had heard good things about the home and for the 18 months that he was a resident there until his passing earlier this month, our Father was one of the ”Meddyg Care” family. The staff were his friends, and treated him with dignity, even during his bad days. His illness made him non-compliant with things like getting up, eating, washing and getting dressed etc, but they always managed to motivate him to do these things and he was always clean and tidy. He felt at home there and he felt safe. As his dementia progressed, so did the care that he received and the home always “upped their game” to deal with any progression in his illness. Our father had a better quality of life at Meddyg Care than he had at home as they knew what his needs were. We will miss visiting the home and seeing all the lovely staff etc, thank you all.

Thank you

My husband was transferred to Madog Care Home following a 10 week hospital admission post hip fracture in September 2015. My husband has advanced cognitive impairment and the care home carried out a full assessment of his care needs, now he needed to be nursed in bed 24/7 and they took special care to help him assimilate into his new environment. I find the care provided to be consistent and well documented, I am able to easily review the previous few days when I visit. Staff are well motivated and cheerful and this leads to the positive atmosphere in the home. any queries I have regarding my husbands care are taken serious and responded to quickly. The quality of the food provided is excellent.

My late mother was in the Madog for 1 month for palliative care. She received very good care from all members of staff. I was quite lucky to be able to be in the care home with my mother most days. I did notice when I was in her room with her for several hours, staff didn't check on her as regularly as they said they should. I think this was through no fault of their own because they were very short staffed on occasions. I was warmly welcomed every time, as were my family, and I was offered meals on several occasions.