Care Homes Owned by The Meddyg Care Group

I would highly recommend this place to anyone. If he needs respite again,this will be my first choice and only choice.

I regularly visit my wife who is a resident at this home. Each time I am happy and reassured to see how well she is cared for. The staff are so kind, caring and hard working. They look after the residents very well and look after visitors too. They are always friendly and offer me a drink, I always feel welcome. I am very impressed with the entertainment and activities they put on, they include everyone and cater for different needs and abilities, no one is left out. My wife has formed friendships with staff and other residents and seems very happy there. Our friends who have visited, have also commented about how nice the home is and how great the staff are. I couldn't wish for a better care home for my wife to live in, it is a blessing in such sad circumstances. Thank you to all the staff for everything you do for my wife.

I highly recommend this wonderful home!

I visit my Father regularly and am always happy with the care provided. All staff are caring, respectful and their interaction with the residents is admirable. Due to his needs several homes refused to take my Father, social services helped find this home. I do have to travel a long distance to see him and was initially concerned if this home could meet his care needs when so many other homes had refused him. I very quickly realised that I had no reason to be concerned and am confident that he receiving the best care possible.

My concerns around this service have been raised with the appropriate governing care bodies.

My wife has been in Richmond House since 1 May. She has been well received by the staff but is finding it difficult to settle. She is very restless and finding it difficult to settle. She is very restless and constantly wanting to come home- sundowning! The only time she smiles is when a visitor brings in a family dog to see another resident. She is kept clean and enjoys having her hair done. She also enjoys a lay in some mornings. Overall, my two sons and myself are pleased that she is in a safe and secure environment.

I saw, patience, experience and kindness, I will not forget that afternoon. I already esteemed the care highly, now I feel quite overwhelmed.

Thank you for taking good care of all the residents.

Richmond House are very professional. They take pride in learning as much as they can about any resident beforehand so that their needs are wholly met. I could not have been happier in the care provided and in the knowledge I could take a break fully reassured that my Mum was being taken care of with love and compassion. Enrichment and wellbeing are high on the agenda and I know Mum enjoyed her breaks here. We have used this service a number of times and can safely say that the staff are friendly and inviting.

The activities at Richmond are so pleasing to see the residents faces full of happiness whether it's a sing song, and especially on there birthdays. What a place Richmond is, having nothing but praise for all the team, my dad loved it there and was a part of the Richmond family X

Sadly she passed away shortly afterwards due to health issues however during her spell in hospital and after her passing the staff have been supportive and understanding.

All in all my dad was looked after very well and it was a comfort for me to know that he was with people who cared for him during his last moments.

I couldn't recommend Richmond House enough. So many wonderful people that work at Richmond House that I was lucky to meet with and how they spoke and looked after Dad I will never forget.

Any time I visit my Mum, coming from a distance, the care home staff and management are attentive to my and my Mum's requirements and are a large part of enabling my visits and making them work - in not always easy circumstances

My mother has Alzheimer's and is looked after really well by all . She is so happy there

From Day 1 we were happy that Mam was treated with respect and dignity and it was clear that the staff were genuinely caring and kind people, who we grew to know and respect as individuals. We appreciated the time and care they took of Mam and thank them for their professionalism. They do a difficult and challenging job with skill and dedication.

This care home is a top flyer snd should be recommended to everyone as a place to learn about excellent quality dementia care.

Mum seems happy with the care she is receiving.

Mum has been a resident at Richmond House for two and a half years. Her care has been consistently positive and personally focused to her needs.

I can go back to being Mums daughter and not her carer anymore.