71 Brighton Road, Rhyl LL18 3HL
from £1,000 / weekSize 35 rooms
- Older Person Care
- Permanent Care
- Respite Care
- Residential Care
- Dementia Residential Care
- Dementia Nursing Care
- Mental Health Care
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Care Homes Owned by The Meddyg Care Group in Denbighshire
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Care Homes Owned by The Meddyg Care Group
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The Meddyg Care Group Reviews in Denbighshire (110)
8.8
The Meddyg Care Group has a Group Review Score of 8.8 (8.76) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Meddyg Care Group must have a Review Score.
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Review of Meddyg Care Dementia Home - Rhyl from Sarah J (Daughter of Resident) published on 26 July 2026 Submitted via Website•
Overall Experience
My dad came here for respite while his room was being renovated at home.
Care, facilities, staff and food absolutely first class.
Like a hotel
Care, facilities, staff and food absolutely first class.
Like a hotel
I would highly recommend this place to anyone. If he needs respite again,this will be my first choice and only choice.
My dad came here for respite while his room was being renovated at home.
Care, facilities, staff and food absolutely first class.
Like a hotel
Care, facilities, staff and food absolutely first class.
Like a hotel
I would highly recommend this place to anyone. If he needs respite again,this will be my first choice and only choice.
Review of Meddyg Care Dementia Home - Rhyl from Lesley W (Daughter of Resident) published on 23 February 2026 Submitted via Website•
Overall Experience
Meddyg Care took over the running of Richmond House in Oct 2025. In Jan 2026 they terminated my mums placement without justifiable cause in my opinion, they were effectively making her homeless. Mum is 83 with Dementia and has called Richmond home since my dad passed away 2 years ago. Mum never had...
Meddyg Care took over the running of Richmond House in Oct 2025. In Jan 2026 they terminated my mums placement without justifiable cause in my opinion, they were effectively making her homeless. Mum is 83 with Dementia and has called Richmond home since my dad passed away 2 years ago. Mum never had any issues with the previous management.
Our experience of Meddyg care has not been a positive one on any front. I do not intend to rant on this website, I just wanted my views to be expressed so other potential residents can have as many opinions as possible to help inform their care decisions. I would not recommend Meddyg Care to anyone looking for a care provider.
Our experience of Meddyg care has not been a positive one on any front. I do not intend to rant on this website, I just wanted my views to be expressed so other potential residents can have as many opinions as possible to help inform their care decisions. I would not recommend Meddyg Care to anyone looking for a care provider.
My concerns around this service have been raised with the appropriate governing care bodies.
↩Reply from Kevin Edwards, Director at Meddyg Care Dementia Home - Rhyl
Given our historical reviews and feedback, clearly this is not reflective of the service we provide at Meddyg Care - Rhyl. We are unable to provide an accurate and true reflection of the circumstances surrounding this review, as carehome.co.uk will not allow us to post this response, despite being...
Given our historical reviews and feedback, clearly this is not reflective of the service we provide at Meddyg Care - Rhyl. We are unable to provide an accurate and true reflection of the circumstances surrounding this review, as carehome.co.uk will not allow us to post this response, despite being able to provide evidence to support our position. We are disappointed in carehome.co.uk as they are not supportive of the customer who ultimately pays the bills and therefore we will not be renewing our membership agreement with them across our care group.
Review of Meddyg Care Dementia Home - Rhyl from Roy A (Husband of Resident) published on 26 June 2025 Submitted via Postal Card•
Overall Experience
My wife has been in Richmond House since 1 May. She has been well received by the staff but is finding it difficult to settle. She is very restless and finding it difficult to settle. She is very restless and constantly wanting to come home- sundowning! The only time she smiles is when a visitor...
My wife has been in Richmond House since 1 May. She has been well received by the staff but is finding it difficult to settle. She is very restless and finding it difficult to settle. She is very restless and constantly wanting to come home- sundowning! The only time she smiles is when a visitor brings in a family dog to see another resident. She is kept clean and enjoys having her hair done. She also enjoys a lay in some mornings. Overall, my two sons and myself are pleased that she is in a safe and secure environment.
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Thankyou for your feedback,If you have any concerns not already discussed with you about your wife, you are welcome to chat with us as always. We will always address the well-being of all our residents through the appropriate channels.
Review of Meddyg Care Dementia Home - Rhyl from Judy S (Daughter of Resident) published on 2 May 2025 Submitted via Website•
Overall Experience
Richmond House are very professional. They take pride in learning as much as they can about any resident beforehand so that their needs are wholly met. I could not have been happier in the care provided and in the knowledge I could take a break fully reassured that my Mum was being taken care of...
Richmond House are very professional. They take pride in learning as much as they can about any resident beforehand so that their needs are wholly met. I could not have been happier in the care provided and in the knowledge I could take a break fully reassured that my Mum was being taken care of with love and compassion. Enrichment and wellbeing are high on the agenda and I know Mum enjoyed her breaks here. We have used this service a number of times and can safely say that the staff are friendly and inviting.
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Thankyou for your feedback and I'm glad that you feel that you are able to take your respite when needed comforted that mum's happy and safe.
Review of Meddyg Care Dementia Home - Rhyl from David M (Son of Resident) published on 29 April 2025 Submitted via Website•
Overall Experience
Absolutely fantastic care home, from the first visit to the home, we knew Richmond house was the place for my father.
My father settled into the home really quick, as I had personal doubts of my father going into a home, all of the staff welcomed him into the home with such care and friendliness,...
Absolutely fantastic care home, from the first visit to the home, we knew Richmond house was the place for my father.
My father settled into the home really quick, as I had personal doubts of my father going into a home, all of the staff welcomed him into the home with such care and friendliness, it felt my father inherited more family members as he was really settled very quickly. All of the staff have been great also with myself and family members. With having own personal work commitments and a young family, I always thought ' I hope dad is ok', but with a quick phone call if I couldn't make it, the staff reassured me, they're a wonderful team at Richmond, very professional and always there for you.
My father settled into the home really quick, as I had personal doubts of my father going into a home, all of the staff welcomed him into the home with such care and friendliness, it felt my father inherited more family members as he was really settled very quickly. All of the staff have been great also with myself and family members. With having own personal work commitments and a young family, I always thought ' I hope dad is ok', but with a quick phone call if I couldn't make it, the staff reassured me, they're a wonderful team at Richmond, very professional and always there for you.
The activities at Richmond are so pleasing to see the residents faces full of happiness whether it's a sing song, and especially on there birthdays. What a place Richmond is, having nothing but praise for all the team, my dad loved it there and was a part of the Richmond family X
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Thankyou so much for the lovely review, Your dad is still greatly missed and he did indeed gain a lot of family in the time he had with us, we believe that that's what makes Richmond House so special. Thankyou for choosing us to provide the very best care for your dad.
Review of Meddyg Care Dementia Home - Rhyl from A B (Son of Resident) published on 2 April 2025 Submitted via Website•
Overall Experience
Although my mother's stay was brief the support we received from staff and her support was faultless.
She commenced with a period of respite and we soon realised the benefit of full time care and felt Richmond House was the best place to facilitate this.
She commenced with a period of respite and we soon realised the benefit of full time care and felt Richmond House was the best place to facilitate this.
Sadly she passed away shortly afterwards...
Although my mother's stay was brief the support we received from staff and her support was faultless.
She commenced with a period of respite and we soon realised the benefit of full time care and felt Richmond House was the best place to facilitate this.
She commenced with a period of respite and we soon realised the benefit of full time care and felt Richmond House was the best place to facilitate this.
Sadly she passed away shortly afterwards due to health issues however during her spell in hospital and after her passing the staff have been supportive and understanding.
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Thankyou for your lovely feedback, we are sorry we did not get the opportunity to get to know her more but thankyou for choosing Richmond House to provide the care even for a short while. We realise moving into care is a big decision and we will always support families in addition to the residents. Thankyou for entrusting us.
Review of Meddyg Care Dementia Home - Rhyl from S A (Daughter of Resident) published on 1 April 2025 Submitted via Website•
Overall Experience
I was so pleased how the Richmond House staff cared for my dad during his time there. They were caring and compassionate. Although my dad didn't take part in all the activities there was always something going on. As I couldn't visit that often it was good to see my dad enjoying himself on their...
I was so pleased how the Richmond House staff cared for my dad during his time there. They were caring and compassionate. Although my dad didn't take part in all the activities there was always something going on. As I couldn't visit that often it was good to see my dad enjoying himself on their social media page, I felt it kept me informed of his weekly activities. My dad seemed happy there and didn't have any complaints and I was happy he was well cared for.
One slight complaint would be about the communication, as it was a little poor at times and phone lines would cut off during conversations. This would lead to a confusion on my part not knowing weather I had been understood or I had understood them. Email correspondence seemed to be a better way to communicate.
One slight complaint would be about the communication, as it was a little poor at times and phone lines would cut off during conversations. This would lead to a confusion on my part not knowing weather I had been understood or I had understood them. Email correspondence seemed to be a better way to communicate.
All in all my dad was looked after very well and it was a comfort for me to know that he was with people who cared for him during his last moments.
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Thankyou for your feedback. It was a pleasure to care for and be a part of, your dads life.Unfortunately the phones are part of a complicated digital system and we are working with the company to rectify the issues. We are always grateful for the ongoing patience of family members etc and apologise for any inconvenience caused with the phones.
Review of Meddyg Care Dementia Home - Rhyl from Sian A (Daughter of Resident) published on 26 March 2025 Submitted via Website•
Overall Experience
My Dad was a resident for just under 2 years. From the day he went to Richmond House I knew it was the right place for him. The home was clean and never smelt like a home, ever. The staff were friendly and professional at all times. Dad could participate in the daily activities and was encouraged...
My Dad was a resident for just under 2 years. From the day he went to Richmond House I knew it was the right place for him. The home was clean and never smelt like a home, ever. The staff were friendly and professional at all times. Dad could participate in the daily activities and was encouraged to do so, playing dominoes, watching some of his favourite films, music afternoons with instruments, animal visits, even Dad going to the local Aquarium to pick out some new goldfish at one time. There was also quiet spaces for when he wanted some peace or when I visited with my Dog Max.
Dad's bedroom was always spotless with his personal bits and pieces respected always. He had help getting up, washed & dressed with regular haircuts and a chiropodist often within the home.
Dad's bedroom was always spotless with his personal bits and pieces respected always. He had help getting up, washed & dressed with regular haircuts and a chiropodist often within the home.
I couldn't recommend Richmond House enough. So many wonderful people that work at Richmond House that I was lucky to meet with and how they spoke and looked after Dad I will never forget.
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Thankyou for your lovely words, he is greatly missed. we do try to ensure that activities are tailored around individual needs and hobbies etc and that the whole experience of a care home is a positive one leaving you with lovely memories.
Review of Meddyg Care Dementia Home - Rhyl from S G (Son of Resident) published on 26 March 2025 Submitted via Website•
Overall Experience
Any time I visit my Mum, coming from a distance, the care home staff and management are attentive to my and my Mum's requirements and are a large part of enabling my visits and making them work - in not always easy circumstances
Any time I visit my Mum, coming from a distance, the care home staff and management are attentive to my and my Mum's requirements and are a large part of enabling my visits and making them work - in not always easy circumstances
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Thankyou for your feedback and we are pleased that you find your visits a positive experience.
Review of Meddyg Care Dementia Home - Rhyl from collette M (Daughter of Resident) published on 26 March 2025 Submitted via Website•
Overall Experience
My mother lives in Richmond house , the care she receives is excellent, staff are friendly and approachable, nothing is too much trouble for them . I would recommend the home to all .
My mother has Alzheimer's and is looked after really well by all . She is so happy there
My mother lives in Richmond house , the care she receives is excellent, staff are friendly and approachable, nothing is too much trouble for them . I would recommend the home to all .
My mother has Alzheimer's and is looked after really well by all . She is so happy there
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Thankyou for your positive feedback, your mum is part of our extended family and we endeavour to provide the very best of care.
Review of Meddyg Care Dementia Home - Rhyl from Chris R (Son of Resident) published on 26 March 2025 Submitted via Website•
Overall Experience
My family all feel that we were very fortunate to be able to place our Mam at Richmond House (RH). Her room is exactly what she wanted and she settled in quickly as the staff made sure that she was comfortable, well attended to and she made genuine friends amongst both staff and other residents....
My family all feel that we were very fortunate to be able to place our Mam at Richmond House (RH). Her room is exactly what she wanted and she settled in quickly as the staff made sure that she was comfortable, well attended to and she made genuine friends amongst both staff and other residents. The food was varied and tasty and each residents meal plan / diet was taken care of.
As a home, RH is modern, comfortable and safe, both indoors and in the garden. There were regular activities to stimulate both mind and body, with visits from interesting people and groups. All organised by a dedicated 'events' manager.
As a home, RH is modern, comfortable and safe, both indoors and in the garden. There were regular activities to stimulate both mind and body, with visits from interesting people and groups. All organised by a dedicated 'events' manager.
From Day 1 we were happy that Mam was treated with respect and dignity and it was clear that the staff were genuinely caring and kind people, who we grew to know and respect as individuals. We appreciated the time and care they took of Mam and thank them for their professionalism. They do a difficult and challenging job with skill and dedication.
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Thankyou for such lovely words. Your mum is greatly missed. We pride ourselves in providing a standard of care tailored to meet individual needs and requirements, part of that service is having skilled staff who are compassionate about what they do and who they care for as part of an extended family.
Review of Meddyg Care Dementia Home - Rhyl from J A (Daughter of Resident) published on 24 March 2025 Submitted via Website•
Overall Experience
This care home is fabulous. The staff are kind understanding and have the needs of their residents at heart. They are well trained and well led by management.
Mums needs are met in a person centred way with explanation as to what is done why and how. We are always kept up to date with changes...
This care home is fabulous. The staff are kind understanding and have the needs of their residents at heart. They are well trained and well led by management.
Mums needs are met in a person centred way with explanation as to what is done why and how. We are always kept up to date with changes appointments Abs her health both physical and psychological.
There are activities available for anyone who wants to join in and residents are encouraged to make choices with guidance and support. They have visiting musicians, children from local schools. Residents have birthday cakes ands parties for all occasions.
Mums needs are met in a person centred way with explanation as to what is done why and how. We are always kept up to date with changes appointments Abs her health both physical and psychological.
There are activities available for anyone who wants to join in and residents are encouraged to make choices with guidance and support. They have visiting musicians, children from local schools. Residents have birthday cakes ands parties for all occasions.
This care home is a top flyer snd should be recommended to everyone as a place to learn about excellent quality dementia care.
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Thankyou for your lovely feedback, we endeavour to provide high standard care and person centred choice that sits all residents.
Review of Meddyg Care Dementia Home - Rhyl from J H (Daughter of Resident) published on 24 March 2025 Submitted via Website•
Overall Experience
The staff at the care home are always polite and caring. They listen to my mum and she said the staff are lovely and you can have a joke with them. The staff keep me up dated on any of mums needs and also any appointments she receives to ensure we can respond in a timely way. Mum seems happy to...
The staff at the care home are always polite and caring. They listen to my mum and she said the staff are lovely and you can have a joke with them. The staff keep me up dated on any of mums needs and also any appointments she receives to ensure we can respond in a timely way. Mum seems happy to return to the home after going out on trips.
Due to mum having dementia she often says that she does nothing all day. However, I know that isn't correct because they have an activities organiser and I see pictures on the home Facebook page of activities which mum is engaged in from exercise classes, dancing, listening to music to baking.
Mum always appears well fed and clean when I visit her. I am able to go into her room which is always clean and tidy.
Due to mum having dementia she often says that she does nothing all day. However, I know that isn't correct because they have an activities organiser and I see pictures on the home Facebook page of activities which mum is engaged in from exercise classes, dancing, listening to music to baking.
Mum always appears well fed and clean when I visit her. I am able to go into her room which is always clean and tidy.
Mum seems happy with the care she is receiving.
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Thankyou for your lovely feedback. Our activities are on 7 days a week and a variety to suit all ages and preferences in addition to staff interacting with the residents even if they do not want to join in - we pride ourselves on our person centred care.
Review of Meddyg Care Dementia Home - Rhyl from Julie Helen R (Daughter of Resident) published on 24 March 2025 Submitted via Website•
Overall Experience
I am very satisfied with the care my mother is receiving at Richmond House Rhyl.
My mother has experienced minor and more serious health issues during her stay at Richmond House. On all occasions I have been kept informed of her treatment plan and her progress. All staff worked conscientiously,...
I am very satisfied with the care my mother is receiving at Richmond House Rhyl.
My mother has experienced minor and more serious health issues during her stay at Richmond House. On all occasions I have been kept informed of her treatment plan and her progress. All staff worked conscientiously, with compassion and empathy for mum during these difficult times.I feel that their diligence contributed to mums full recovery.During a recent episode of illness mum was moved to a more accessible room on the ground floor.
I was able to stay with her overnight. The staff were very attentive to mum and made me very welcome and comfortable.This is so important when a relative is unwell. During this time family members were allowed and encouraged to visit whenever they were able.
My mother has experienced minor and more serious health issues during her stay at Richmond House. On all occasions I have been kept informed of her treatment plan and her progress. All staff worked conscientiously, with compassion and empathy for mum during these difficult times.I feel that their diligence contributed to mums full recovery.During a recent episode of illness mum was moved to a more accessible room on the ground floor.
I was able to stay with her overnight. The staff were very attentive to mum and made me very welcome and comfortable.This is so important when a relative is unwell. During this time family members were allowed and encouraged to visit whenever they were able.
Mum has been a resident at Richmond House for two and a half years. Her care has been consistently positive and personally focused to her needs.
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Thankyou for your lovely feedback and I'm glad it was a positive experience for you and your family during worrying times. Families are just as important to us as residents. Equally we are please your mum continues to thrive under our care.
Review of Meddyg Care Dementia Home - Rhyl from Marie J (Daughter of Resident) published on 20 March 2025 Submitted via Website•
Overall Experience
Mum never wanted to go in a home, but sadly it was not safe for her to stay at home alone anymore. After looking round locally at homes we decided on Richmond House. We felt Richmond House had a different feeling when you walk in.
The staff are caring, friendly and helpful.
The staff are caring, friendly and helpful.
Communication is...
Mum never wanted to go in a home, but sadly it was not safe for her to stay at home alone anymore. After looking round locally at homes we decided on Richmond House. We felt Richmond House had a different feeling when you walk in.
The staff are caring, friendly and helpful.
Communication is great.
Mum has settled in and we visit regularly.
We are grateful to the staff who reassured us when I've been upset and concerned about Mums condition. I feel she's well looked after here.
The staff are caring, friendly and helpful.
Communication is great.
Mum has settled in and we visit regularly.
We are grateful to the staff who reassured us when I've been upset and concerned about Mums condition. I feel she's well looked after here.
I can go back to being Mums daughter and not her carer anymore.
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Transition is always difficult for the families as well as residents, we will always endeavour to support you as well as provide the home from care that you have entrusted us with. Thankyou for your lovely feedback
Review of Meddyg Care Dementia Home - Rhyl from A C (Relative of Resident) published on 20 March 2025 Submitted via Website•
Overall Experience
Richmond House continues to be run efficiently and effectively. The residents are cared for very well and are stimulated by many and varied activities. The staff are friendly and provide a great standard of care.
The fees are high but are reflected in the exceptional standard of care, both...
Richmond House continues to be run efficiently and effectively. The residents are cared for very well and are stimulated by many and varied activities. The staff are friendly and provide a great standard of care.
The fees are high but are reflected in the exceptional standard of care, both physical and mental.
The fees are high but are reflected in the exceptional standard of care, both physical and mental.
I would definitely recommend Richmond House to anyone who requires dementia care.
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Thankyou for your feedback. We endeavour to continue to provide person centred, high standard care that your loved ones deserve to have.
Review of Meddyg Care Dementia Home - Rhyl from V J (Wife of Resident) published on 20 March 2025 Submitted via Website•
Overall Experience
My husband was a resident at Richmond House for one week's respite and I had every confidence that all his needs would be met by the staff. It is a very friendly environment and he seemed very relaxed and comfortable being there. It makes the transition from home to care home stress free knowing...
My husband was a resident at Richmond House for one week's respite and I had every confidence that all his needs would be met by the staff. It is a very friendly environment and he seemed very relaxed and comfortable being there. It makes the transition from home to care home stress free knowing he is safe and cared for.
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Thankyou for your feedback. We love to see your husband return for continued respite and pleased that you have every confidence in us to provide the same level of high standard care that you also provide at home.
Review of Meddyg Care Dementia Home - Rhyl from Robert P (Son of Resident) published on 20 March 2025 Submitted via Website•
Overall Experience
For me, the key thing that makes Richmond House stand out is the quality of care provided by the staff. They all have such a good rapport with my mum which makes all the difference.
Second on the list is her bedroom which is lovely and clean with a good outlook towards the sea. Her family...
For me, the key thing that makes Richmond House stand out is the quality of care provided by the staff. They all have such a good rapport with my mum which makes all the difference.
Second on the list is her bedroom which is lovely and clean with a good outlook towards the sea. Her family pictures on the walls make it her space which is all the more important with her reduced memory.
Mum enjoys her meals too so thank you for that as well!
Although it's not about us, we are always made to feel very welcome each time we visit.
Second on the list is her bedroom which is lovely and clean with a good outlook towards the sea. Her family pictures on the walls make it her space which is all the more important with her reduced memory.
Mum enjoys her meals too so thank you for that as well!
Although it's not about us, we are always made to feel very welcome each time we visit.
Thank you for all your good work.
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Thankyou for your lovely feedback. We welcome all families as part of our extended family and are pleased that you find our endeavours to provide high standard care is consistent. The kitchen pride themselves on our fresh home cooked meals and we shall pass on your comments to them.
Review of Meddyg Care Dementia Home - Rhyl from Julie M (Daughter of Resident) published on 20 March 2025 Submitted via Website•
Overall Experience
Staff and carers looked after mum so well during her time with them. She loved the carers and was well looked after. All of the staff are helpfull and kind to the residents. I felt assured she was in the best place.
Staff and carers looked after mum so well during her time with them. She loved the carers and was well looked after. All of the staff are helpfull and kind to the residents. I felt assured she was in the best place.
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Thankyou for your comments. Your mum will always be a part of Richmond House
Review of Meddyg Care Dementia Home - Rhyl from L L (Daughter of Resident) published on 20 March 2025 Submitted via Website•
Overall Experience
My mum has been a resident at Richmond House for over a year and a half. She always says how happy she is there. They do regular activities, the staff chat and interact with mum, and she often has her hair done and nails painted! The staff are kind and friendly and always update us with regards to...
My mum has been a resident at Richmond House for over a year and a half. She always says how happy she is there. They do regular activities, the staff chat and interact with mum, and she often has her hair done and nails painted! The staff are kind and friendly and always update us with regards to mums care.
She has a nice, big en-suite room which is clean and tidy. We visit regularly and are always made to feel welcome.
↩Reply from Amanda Hughes, Deputy at Meddyg Care Dementia Home - Rhyl
Thankyou for your lovely comments and we will continue to provide the utmost best for your mum
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