Wallside Grange Care Centre, Falkirk, Falkirk
Wallside Grange Care Centre, Falkirk, Falkirk
Wallside Grange Care Centre, Falkirk, Falkirk

Wallside Grange Care Centre is located in a leafy suburb of Falkirk, where the historic Roman Antonine Wall and an abundance of wildlife make the grounds an enjoyable place to walk or sit and relax. The home is conveniently located within one mile of Falkirk Centre with easy access to local bus routes as well as being within walking distance of The Falkirk Wheel. Car parking is available in the grounds.

The Victorian style exterior is complemented by a modern extension which allows the grounds to be fully appreciated from indoors as well as out.

The care centre specialises in a range of nursing care for older people. The staff at Wallside Grange work to promote independence where possible and support in providing person-centred care based on each individual's abilities and choices.

Two lounges provide space for residents to relax and socialise, incorporating the grandeur of the old building alongside the modern additions of the extensions. A quiet lounge provides opportunity for privacy during visits if this is desired. Two dining areas allow a choice of seating for meals and provide a pleasant experience for residents with a choice of home cooked meals and home baking on the menu daily.

The majority of bedrooms are single occupancy and are located on two floors, with passenger lift access to the first floor. Personal touches can be added to rooms to enhance the airy d├ęcor and attractive views.

All client rooms and communal areas are fitted with a call back system so that staff assistance can be obtained quickly and easily.

Activities are chosen through resident participation and delivered by the activity coordinator. A dedicated mini bus provides the opportunity for outings. Links with the local community aim to keep residents involved in activities they enjoyed prior to admission.

The warm atmosphere of Wallside Grange truly provides a home from home for all the residents.

Group: Canterbury Care

Person in charge: Melanie Jaffray (Manager)

Local Authority / Social Services: Falkirk Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: AIDS/HIV • Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Cancer Care • Colitis & Crohn's Disease • Drug Dependence (past or present) • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 28

Shared Rooms: 1

Rooms with ensuite WC: 13

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Inspectorate* Report on Wallside Grange Care Centre: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Wallside Grange Care Centre has a Review Score of 9.6 (9.589)

The Review Score of 9.6 (maximum of 10) for Wallside Grange Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Wallside Grange Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.589 for Wallside Grange Care Centre is calculated as follows: ( (72 Excellents x 5) + (26 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 107 Ratings = 4.589

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Wallside Grange Care Centre is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 9 Reviews ÷ 6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Wallside Grange Care Centre?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Wallside Grange Care Centre

  • Daughter-in-law of Resident/Service User
    3
  • Daughter of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

The staff at the home are improving the care given.
There is a noticeable difference in care since a new manager took over this year.
The quality and knowledge of the staff are markedly different.

How likely would you be to recommend Wallside Grange Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Melanie Jaffray, Home Manager at Wallside Grange Care Centre responded to this review on 24 Aug 2017:

Thanks you for a lovely comments we all at Wallside Grange Care Centre value your in put.

Dad was admitted for respite and assessment becoming permanent after 2 weeks. Staff have made the transition time bearable and given support whenever needed. I found it hard to let Dad go as I have been the person he has looked to for guidance, staff noticed my struggle and encourage me to continue helping and not to feel reluctant and after nearly 2 years I feel contented Dad is in the right and safest place. Thank you.

How likely would you be to recommend Wallside Grange Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

In the short time my mother-in-law been in Wallside, nothing seems a problem for them. They have made her feel very welcome settling her in and she is very happy with meals and room. They take her clothes, wash them and bring them back the same day. They have a hairdresser in once a week and my mother-in-law is pleased as she likes getting her hair done, as well as her nails painted. It gives me and her family peace of mind she is in a care home and is being well looked after.

How likely would you be to recommend Wallside Grange Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We find the staff are very friendly and helpful and the residents are well looked after.

How likely would you be to recommend Wallside Grange Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I visit my husband daily. The care centre is always welcoming. My husband does not like being in a care home however, he is making the best of it. He would much rather be at home but that is not possible. Both he and I find the care home are doing a good job, with the exception of one or two carers whom my husband does not like very much.

How likely would you be to recommend Wallside Grange Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been in Wallside Grange for 5 years. I have no complaints with the care and attention he has had during that time. I am very happy with all the staff.

How likely would you be to recommend Wallside Grange Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have been very pleased with the care that our father received. The staff look after his needs and he is always looking well cared for. The care staff show a lot of care and kindness towards all the residents.

How likely would you be to recommend Wallside Grange Care Centre? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I visited my friend every week. I was treated very kindly. My friend was happy there. She always had a smile on her face and spoke of the staff with kindness and respect. I would recommend the home to anyone.

How likely would you be to recommend Wallside Grange Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Both my parents are resident in Wallside Grange. My mother has lived here for three years and my father one year. I cannot praise the management and staff enough for the care my parents receive. The general atmosphere in the home is very happy. We are always made to feel welcome and any issues we have are dealt with promptly. The food in the home is varied and excellent and Dad looks forward to every meal. The housekeeping staff work tirelessly to maintain an excellent level of cleanliness throughout the building and my parent's clothing is always freshly laundered. My Father who is of sound mind but physically challenged would like to be taken out more in the home minibus but I do realise that staffing issues may be a problem.

How likely would you be to recommend Wallside Grange Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Don't Know

Janis McFarlane, Operations Director at Wallside Grange Care Centre responded to this review on 03 Feb 2017:

Thank you very much for your positive review of our care home. Your comments regarding more frequent use of the minibus have been noted and will be discussed with our team at Wallside Grange. The Home Manager will advise you of an update following the team discussion.

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