Wallside Grange Care Centre

I'm pleased she has access to a hairdresser etc, and personal care is important for her wellbeing. Staff are caring and residents are seen as individuals.

The staff are so efficient, helpful and friendly. They make me so welcome when I visit my mother.

I visit Wallside Grange every Wednesday morning bringing Holy Communion to Roman Catholic residents. In between I often have conversations with others. I have regular talks with staff and management, our rapport is excellent. Save me a room!

My father has been a resident since September 2017. I have been really happy with his care and he has settled in very well. He wasn't eating much when he arrived but the Chef and Carers coaxed him and went out of their way to get him to eat. He has now put on weight and enjoying his meals.

I visit my uncle several times a week at Wallside Grange Care Centre, Falkirk. The support my uncle receives from the staff is excellent. Staff and management are very helpful with any of my worries about my uncle and also support me if I am struggling. I know my uncle is safe and contented living here. Thank you.

My father has been a resident since September 2017. It was a difficult decision to make but neither my mum or I could take care of him. He wasn't eating when he arrived but the Chef and all the wonderful carers coaxed him and supported him and now he is happy and has put on weight. It's a lovely comfortable place and I'm confident I made the right decision when I chose Wallside Grange.

Staff food etc can't be faulted.

Unbelievably helpful, compassionate focused staff, easy to communicate with, funny. A delight, lovely grounds. Always plenty of good food. Regular checks on well-being. A wonderful experience - much, much better than when I arrived.

The quality and knowledge of the staff are markedly different.

In the short time my mother-in-law been in Wallside, nothing seems a problem for them. They have made her feel very welcome settling her in and she is very happy with meals and room. They take her clothes, wash them and bring them back the same day. They have a hairdresser in once a week and my mother-in-law is pleased as she likes getting her hair done, as well as her nails painted. It gives me and her family peace of mind she is in a care home and is being well looked after.

Dad was admitted for respite and assessment becoming permanent after 2 weeks. Staff have made the transition time bearable and given support whenever needed. I found it hard to let Dad go as I have been the person he has looked to for guidance, staff noticed my struggle and encourage me to continue helping and not to feel reluctant and after nearly 2 years I feel contented Dad is in the right and safest place. Thank you.

We find the staff are very friendly and helpful and the residents are well looked after.

I visit my husband daily. The care centre is always welcoming. My husband does not like being in a care home however, he is making the best of it. He would much rather be at home but that is not possible. Both he and I find the care home are doing a good job, with the exception of one or two carers whom my husband does not like very much.

My husband has been in Wallside Grange for 5 years. I have no complaints with the care and attention he has had during that time. I am very happy with all the staff.

We have been very pleased with the care that our father received. The staff look after his needs and he is always looking well cared for. The care staff show a lot of care and kindness towards all the residents.

I visited my friend every week. I was treated very kindly. My friend was happy there. She always had a smile on her face and spoke of the staff with kindness and respect. I would recommend the home to anyone.

Both my parents are resident in Wallside Grange. My mother has lived here for three years and my father one year. I cannot praise the management and staff enough for the care my parents receive. The general atmosphere in the home is very happy. We are always made to feel welcome and any issues we have are dealt with promptly. The food in the home is varied and excellent and Dad looks forward to every meal. The housekeeping staff work tirelessly to maintain an excellent level of cleanliness throughout the building and my parent's clothing is always freshly laundered. My Father who is of sound mind but physically challenged would like to be taken out more in the home minibus but I do realise that staffing issues may be a problem.