Forth Bay Nursing Home

Walker Street, Kincardine-on-Forth, Alloa FK10 4NT

Forth Bay Nursing Home, Alloa, Fife
Forth Bay Nursing Home, Alloa, Fife
Forth Bay Nursing Home, Alloa, Fife

Statement regarding Forth Bay Care Home

Forth Bay Care Home has experienced a significant fire which led to the full evacuation of all residents and colleagues. The home is happy to confirm that every resident was safely evacuated, and, working closely with social services and other professional bodies, alternative temporary accommodation has been arranged in other homes in the local area for everyone.

For relatives who are concerned about their loved ones there is a dedicated phone line which will be answered by Fiona Day, Home Manager for Forth Bay. The number to call if you are a concerned relative is: 0808 223 5378. This line may be busy and so please be patient and try again if the number is engaged.

If you are a supplier or have a general enquiry about the home please use the following number: 0808 223 5504

If you are a journalist and have a media enquiry please call the Press Office on 0808 223 5359.

The company would like to sincerely thank the dedicated staff team for their brilliant work in carrying out the evacuation so professionally. The health and wellbeing of residents is always number one priority, and the team acted diligently to follow the correct procedure.

Thanks have also been extended to the Fire Service for their prompt response, and to the local community for their wonderful offers of help. The company is also extremely appreciative of the support from the local Council who were onsite to assist. The Fire Service is determining the cause of the fire which it is believed started on an adjoining property.

The Forth Bay phone number: 0808 223 5504 remains in use and is diverted to a member of the contact centre team who will be assisting with general enquiries.

Caring Homes Group will be writing to all residents and their families keeping them informed of discussions with councils and potential next steps shortly.






























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Group: Caring Homes Group

Person in charge: Fiona Day (Home Manager)

Local Authority / Social Services: Fife Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 53 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 53

Rooms with ensuite WC: 53

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Inspectorate* Report on Forth Bay Nursing Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

No Bed Vacancies

posted 18 Sep 2017

The Forth Bay phone number: 0808 223 5504 remains in use and is diverted to a member of the contact centre team who will be assisting with general enquiries.

Reviews

8.4 Forth Bay Nursing Home has a Review Score of 8.4 (8.421)

The Review Score of 8.4 (maximum of 10) for Forth Bay Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Forth Bay Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.638 for Forth Bay Nursing Home is calculated as follows: ( (45 Excellents x 5) + (7 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 58 Ratings = 4.638

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.783 Points relating to the number of positive Reviews for Forth Bay Nursing Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 10.6 positive Reviews (53 registered maximum number of service users ÷ 5). 3 Reviews ÷ 10.6 Target = 0.283

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Forth Bay Nursing Home?

  • Extremely LIKELY
    3
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Forth Bay Nursing Home

  • Daughter of Resident/Service User
    2
  • Resident / Service User
    2
  • Wife of Resident/Service User
    1

There is no date in particular. Mum moved into Forth Bay in August 2016. Since the day mum walked in she has been happy. The staff are fantastic, the head nurse/sister is 1 in a million. She talks us through everything mum get up to/or has been up to.
My sis and I have also gotten to know residents and staff and mum gets taken to pubs for a sing-along. She goes out at Xmas for lunches etc. Lots I would recommend Forth Bay to anyone.

How likely would you be to recommend Forth Bay Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy with the care my husband receives from all the staff. I feel my husband's care is very 'person-centred' for his needs. I am very grateful for how the staff have treated me. I cannot find any fault in any of my husband's care. I feel the staff have all got to know him very well and know his sense of humour.

How likely would you be to recommend Forth Bay Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff are helpful and very caring and very approachable at all times.

How likely would you be to recommend Forth Bay Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My experience here at Forth Bay has been very good, staff are very friendly always giving opportunities for any food I want. Great service, very supportive staff good for chatting to. Being around all these staff members has made me feel a lot more confident about myself, everything is kept nice, my hair is always done beautiful, everything I need staff are more than welcome to get it or do it for me. I'm made to feel very at home here, very nice environment.

How likely would you be to recommend Forth Bay Nursing Home? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Staff very helpful, always cheerful.

How likely would you be to recommend Forth Bay Nursing Home? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Poor

Safety / Security: Poor

Rooms: Good

Submit a Review for Forth Bay Nursing Home

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Job Vacancies

Staff Profiles

Fiona

Fiona Day

Job Title: Registered Manager

Joined: 2015

Description:

As Manager of Forth Bay, Fiona leads her professional staff team in providing the highest level of residential and nursing care and support for those living at the home.

Fiona joined Forth Bay as a newly qualified Staff Nurse in 2001 and has since taken on a number of senior roles including Charge Nurse in 2003 and Deputy Manager in 2006. It is this in-depth knowledge of the home that has equipped Fiona well for the role of Home Manager, where she will be working hard to ensure that those in her care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

‘I strive to give our residents the care and lifestyle they wish to have and endeavour to involve them in every aspect of their care.’

As well as spending time with residents and making sure that they are comfortable, safe and happy, Fiona sees it as an important part of her role to act as a mentor to her team. She firmly believes that a happy, fulfilled and motivated staff team will be in a better position to consistently deliver a high standard of care.

Away from work, Fiona enjoys a range of hobbies including arts and crafts and having lived in the region for over 30 years, she loves nothing more than taking in the picturesque local scenery whilst walking her beloved dog.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Forth Bay Nursing Home