Leven Beach Care Home

A few points that we have noticed is that communication between resident and staff not always passed on, also often they say they are short staffed so waiting time for somethings not always good, they are just small things but if changed could make a huge difference.

When my uncle entered Leven Beach Care Home in June 2022 I was assured they would look after him for the rest of his life and that is exactly what the staff did. In spite of his increasing dementia, he enjoyed the food, chats with staff and entertainment in the first five months. When he fell and broke his hip at the end of November and had to go to the hospital, the manager immediately told me that they would have him back after the op and six days later he returned to the home. He received excellent nursing care for the next difficult four weeks until he slipped away aged 95. I live 200 miles away and could only visit every 2 weeks but never had any concerns about his care. I found later that when he died the staff had laid him out, dressed him in his own clothes and tucked his favourite toy cat in beside him for that final journey to the undertakers. I could not have asked for anything better. My heartfelt thanks go to all the staff at Leven Beach.

My sister and I are so pleased our mum is in Leven Beach. From day one, all the staff have been so kind and friendly, and we know Mum will be very happy there. Thank you so much for making the transition stress free; you are all doing a fantastic job.

The staff at Leven Beac are amazing. We were dreading putting Mum into permanent care, but the lovely, kind staff made the transition a comfortable and non-stressful experience. Well done, everybody!

Leven Beach Care Home has been very kind and thoughtful over the last few weeks as my mother-in-law has been at her frailest time. The staff are very friendly and help in every possible way that they can. We cannot fault the care that she has received since she first went into the home almost four years ago. Very quick to pick up and act on any medical needs that occurred.

In addition to the dishonesty and disrespect, my dad’s room had a very strong odour (made me boak even with a mask on!) and the floor was always sticky. Despite several reports this was never rectified.

The home and the staff have been extremely friendly and helpful in the care of my mum. They keep me regularly informed and send photos of the activities that my mum has taken part in. The rooms are always clean and tidy and the food is to a good standard.

My experience of Leven Beach Care Home is a mostly happy one, the staff are very helpful and friendly. My partner has been in their care for nearly 2 and a half years. She is happy and clean so I'm happy about that. I must say they are very strict and safe with the pandemic scare.

I feel the staff are friendly and helpful. I do not have any expectations apart from being allowed to visit. Has been a difficult year to have an opinion with all restrictions due to COVID.

Staff are extremely kind and efficient and look after my aunt well.

I can't begin to say enough good things about Leven Beach Care Home. The way they looked after Dad for the two years he was with them was exceptional. It felt like he (and indeed we) became part of their extended family. Nothing was ever too much bother or hassle. Any questions or requests we had were responded to willingly and quickly. We always knew that Dad was in great hands with people who knew how to, and showed a real desire, to do a friendly and professional job.

Whilst I have no issue with the care home, I do feel that my wife has been treated like a prisoner over the past year to 18 months, owing to Government controls.

His health has improved, weight has increased and mobility vastly improved. The various activities brighten his week and he hasn't a bad word o say about the staff. He is happy and settled and I#m happy to see him so.

It is a pleasure visiting my cousin in this home. You are met by staff pleasantly at the front door and escorted to the person's room. It is clean and rooms are kept tidy. All in all, a nice place to visit.

I find the staff and management in the home good and find no reason to give a review on them. My only concern is the food and meal options. I have already asked to have my friend's dietary needs looked into as this seems to be the only thing that concerns me up until now. I am still getting bad reviews about the meal plans. I understand it must be challenging to please all residents but plain food would be the answer in my opinion. Apart from this happy with all other aspects.

All the staff at Leven Beach Care Home have been extremely supportive and caring during the difficult time of my parents having to go into a home at the worst time in history due to COVID-19. They treated my parents and their family with respect. Never slow to answer our questions and help us. The activities coordinator is worth her weight in gold and kept us up to date with plenty of photos and videos that kept me sane.

My mother has been made very welcome by all staff. Staff have been very helpful to the family and any questions we have asked.

I am very happy with the care provided by the home. The staff are very kind and easy to talk to. My mother speaks highly of the food and also the standard of cleanliness. She is allowed the freedom to have a day in bed if she feels like it and can stay in her room if she wishes.

Once the decision had been taken for Mum to go into care, the one place we wanted her to go was to Leven Beach. My father spent the last 4 and a half years of his life there and staff became our extended family. We could not fault the home or staff on any level and Mum is extremely happy where she is. She has very little company at home and through her jigsaws and DVD's were all that she needed until she went to Leven Beach and discovered lots of people to talk to, sing with and take part in so many activities, not to mention the wonderful meal selections! We will be eternally grateful to the staff for the amazing work that they do for all the residents at Leven Beach.

Mum became a resident in the home during the pandemic at a time when she was becoming increasingly more depressed and lonely in her own home. The change in her is wonderful! She has company and lots to keep her busy. As she is becoming less independent, she is well cared for by lovely and caring staff. Activities are well organised and varied which is great for Mum as she likes to be involved and busy.