Lunardi Court Care Home

Apprehensive when looking for care home. After having a look round and saw staff it seemed quite homely.

I have no problems at this time the care and attention is good.

All of the staff work as a team kept up the good work.

While living alone in 2024 my sister collasped and was eventually rushed to hospital on an emergency basis, and was not expected to pull through. Fortunately she did but could not return home given her health complexities. She has now ben at Lunardi Court for over a year. She is a very private person and has taken time to adjust to very changed circumstances but this she has done with the support of very caring staff. She prefers to remain in her room most of the time, reading and writing. Also she likes to eat alone in her room which is respectful. It has given me and my family great peace of mind having her at Lunardi.

My aunt is happy with her care and recently the staff (nursing) communicated efficiently with my brother regarding her being admitted to hospital and return to the home. Many thanks.

From the first day of meeting the manager and staff to discuss the possibility of my mother-in-law becoming a resident at Lunardi Court Care Home to my mother-in-law now being a resident, the experience, the welcome, the understanding and genuine care have been exceptional. My wife and I are so happy with everything. We visit daily and with every visit, we live happier than we arrived. Couldn't be more pleased, exceptional staff.

The staff and leadership are always friendly, welcoming and keen to assist wherever possible. The staff take the time to talk and understand/resolve any issues. My aunt is very comfortable at Lunardi and it is clear the staff understand her needs. Whenever there is a need for additional medical/health intervention, I am contacted and informed of what has been done and why. I know that my aunt is very content at Lunardi and feels supported and cared for.

Overall, excellent place to be. Reception excellent, the management excellent and staff. 10/10.

Wonderful staff who have a perfect balance of professionalism balanced with sensitivity. Mum had dental issues which were handled very well putting her needs first, respecting her needs and privacy with referral to the dentist and a plan created seamlessly. First class all around.

Both my mum and dad moved to Lunardi Court in December 22 and from the very beginning it was clear to us that the team provides excellent and compassionate care for residents. When my father passed away last year the support and consideration from the staff at the home was greatly appreciated. My mum is still a resident and requires high levels of nursing care. She receives excellent care from the team and the communication non every aspect of her needs is excellent. We are in no doubt that the team there is fully committed to providing the best possible care to residents. It makes a huge difference to our family to know that Mum is in such good hands.

My cousin unfortunately reached a stage where he could no longer properly look after himself in his own home. In November 2022 he moved into Lunardi Court Care Home. Since then his overall health, well-being and appearance have improved significantly. He is in much better shape now than when he moved in. All the staff are friendly, cheerful, polite, very considerate and kind to him. His personal hygiene, meals and medical needs are well taken care of. The senior management team are very approachable and wants the very best for their residents. Along with their staff, they are clearly in control and all work very well together as a team. They provide the residents with a warm, caring and clean environment. As a family, we are very grateful knowing the home is looking after him. When we visit, we can see he is now looking much better. We have no hesitation in recommending Lunardi Court Care Home. If you are looking for a care home then it is well worth a visit and serious consideration.

The staff team are super friendly and helpful. Nothing or nobody is a chore to them. They are very obliging, so efficient and have excellent moving and handling training and other skills you need to work in a care home. You cannot ask for a better place to live in including the tasty food and plenty of activities to chose from. Don't look at anywhere else. Go live at Lunardi Court.

I would like to thank the staff as we have been able to enjoy our visits spending quality time and not having to worry when we leave.

My husband has settled well and seems content in the two years in Lunardi Court Care Home. He is always treated with kindness which has been the most important aspect of his care. There have been a few changes in management and staffing levels which thankfully is settling down since our new manager was appointed at the start of February 2023. Positive improvements to the environment and atmosphere are already apparent. Delighted we have two activities staff appointed and staff/carers meetings to be restarted.

I am very grateful to all the staff here for providing such a high standard quality of care for my wife. I am always very welcome when visiting and find the staff very friendly and helpful. I find it very convenient living local to the home, so I can visit regularly. I like that I can enjoy lunch with my wife. I would like to thank the deputy manager for going above and beyond to help me with any queries I may have.

My mother has been in Lunardi Court for well over a year recovering from a brain injury due to a fall. The staff are remarkable at seeing to her every need and I can’t thank them enough. I live in London and try and come up frequently and it’s always hard when I leave mum but I have great peace of mind knowing that my mum is in the best place with wonderful staff. Everyone there has worked tirelessly to help her improve and she is remarkably improved. Thank you Lunardi court.

I have been visiting a friend in Lunardi for many years, both before and during Covid restrictions. I have been impressed by the lovely calm atmosphere and the friendly staff. My friend settled here far better than we could have expected.

My late husband was resident in Lunardi Court Care Home from May 2019 until his death in October 2020. During that time he was well looked after, the staff treated him (and his family) with respect and dignity and I cannot thank them enough for their help at this difficult time.

I have nothing but praise for the staff of Lunardi Court. They go out of their way to make my visits worthwhile and are always cheerful and willing to give as much information as possible about my wife. They contact me regularly by phone and through written correspondence. Well done to them all in such a difficult job.

Dietary needs are met but a requirement to monitor my wife's weight regularly is not always possible for a variety of reasons.