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The style and elegance of the building are matched by the professionalism and quality of the personalised care delivered. The experienced team cater for a wide range of personal, clinical and nursing care needs and work with health professionals...
Care Provided by The Cowdray Club
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Cowdray Club for full pricing details and T&Cs.
Contact The Cowdray Club to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Renaissance Care
- Private Owned
Person in charge
- Mike Culley (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
- Number of floors: 3
Room Information
- Single Rooms (27)
- Single Rooms with ensuite Wet Room (27)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- They are happy to greet you at any time though please be aware that meal times are busier so the team will have less time to host you.
Parking
- Parking is located both at the rear of the building - adjacent to the apartment buildings and at the side, accessed from Whinhill Road.
The Cowdray Club Reviews (49)
The Cowdray Club has a Review Score of 9.6 (9.575) out of 10, based on 7 reviews in the last 2 years.
Over all time The Cowdray Club has 49 reviews.
One of the best homes I have ever known. My uncle is so, so happy and it has completely changed his life and that of his family knowing he is loved and cared for by all the amazing staff. A special mention to the manager, he is a one-of-a-kind person with so much love and compassion for others. Thank you from the bottom of my heart for everything you have done and continue to do.
Thank you for taking the time to leave your review, we're so glad to hear how happy you and your uncle are at Cowdray, it really is a wonderful home with amazing people. Thank you again, Renaissance Care.
A magical environment where residents are cared for in a respectful, supportive and dignified manner. Management and staff are a credit to their profession. Genuine individuals who clearly only want what is best for those they support. My brother has resided at the home for nearly a year, and for the first time in many years, I now can live my own life knowing he is cared for in a loving, safe and protective environment. I have always felt included and an extended part of The Cowdray Family. Well done to you all, and thank you for all you do.
My mum moved into Cowdray at the start of Covid. Unfortunately, in October 2022 she suffered a stroke, after a period of time in the hospital, through regular communication with the manager, it was agreed she should come home to Cowdray to continue her recovery. Nothing was too much trouble, Mum was moved to a room more suited to her new needs. Mum then had to go back into the hospital as she had taken a turn for the worse. I was advised there was no more that could be done for her and that she required palliative care. Once again the manager pulled out all the stops and mum was back in Cowdray within 3 hours of that conversation. Again the manager and the team seamlessly set up a room where we could spend time with Mum, always on hand to answer our questions. As a family, we were well looked after by the staff ensuring we had pillows and blankets and the tuck box they provided was amazing and so thoughtful. Mum was treated with dignity and respect throughout her time with her Cowdray family.
This was a first-time respite for two weeks and as such, fulfilled expectations.
My mum was here (The Cowdray Club) in respite for two weeks. She was treated with extreme care and professionalism. She didn't want to come home, saying her experience here was like her best holiday. Thank you so much to all the staff and the carer and nurse who helped a lot with translation, as Mum doesn't speak English.
Thank you so very much for the lovely review. It was so nice having Mum in the home with the added bonus that 4 staff could speak Mum's native language. At Cowdray, we aspire to be able to meet the needs of all our residents/clients with only the highest standards. It was a pleasure getting to meet...
The care and support from the team at The Cowdray Club is truly inspiring. The manager leads a team of dedicated staff who are exceptional. They take the time and care to get to know you. My mum was very nervous about care but they have been wonderful. Food is freshly prepared by a wonderful chef. The team involves me at every step of the journey with Mum. I am truly delighted for Mum.
Dear Ian, thank you so very much for all the trust you have given myself as the home manager and the team at Cowdray Club. Trusting us with your dear mum was never going to be an easy task but I would like to take the opportunity to say thank you. Thank you for working in partnership with myself...
Mum came to the Cowdray Club last August following a stroke in the April. I was impressed even from our initial visit to see round Cowdray, how passionate the Manager was about the nursing home and his residents. You totally got the feeling that Cowdray was a ‘family’. Mum’s care couldn’t have been better. Unfortunately, she was bed bound and on a peg feed. I was worried that her quality of life would be poor as she wouldn’t even have meals to look forward to or be able to take part in their various entertainments. However, the staff always made time to sit and chat with Mum and make her feel wanted and well-loved really, which I so appreciated. The staff were all warm and friendly and I was always notified of any changes to Mum’s care. It was nice for me to form bonds with the staff who were very much a part of Mum’s life. The manager is very hands-on and he instils a compassionate culture within Cowdray. Mum sadly passed in hospital in April. Thank you to all staff.
Dear Susan, as time goes on I often think of the laughter and conversations we would have when you visited Mum. We miss both you and your brother as well as Mum, we know she is in a better place now. Thank you for your review as it made me smile and feel grateful for the opportunity that we had to...
This was my mother's second time at the Cowdray Club for respite and I cannot praise the manager and his staff enough. Their level of care for my Mum is amazing and gives us the chance to relax, knowing she is in competent, caring hands. As Mum normally lives with us, the journey of dementia is a difficult one sometimes and knowing that the manager is at the end of the phone anytime is way above and beyond and shows what a wonderful family the Cowdray Club has created for its residents, staff and respite users. I am in the process of booking another couple of respite dates in and look forward to getting a break where I can relax better, knowing Mum is happy, engaged and her every need catered for. Nothing is too much trouble for the manager and his team and they thoroughly deserve every accolade they receive.
Great staff, doing sterling work in challenging times. Care and compassion are shown at all times, despite their busy workload. The short stay for Mum’s respite was made more challenging due to her perceived loneliness during the covid isolation period, however, the team went above and beyond to ensure Mum couldn’t possibly feel that way. We would be very happy for her to return to the Cowdray Club.
Could not have asked for a more caring and dignified experience for my Grandparents. They were originally offered a double room at very short notice and we could not have been more grateful. Being split up after over 60 years of marriage would have been an impossible thing to ask them to endure. For around 18 months, they enjoyed the care home and loved the staff in it who always did everything they could to make them feel comfortable and happy. Of course, the time during the lockdown was incredibly difficult, but made easier knowing they were being well looked after. When we were finally able to see them, the staff made such an effort to welcome us and help in any way they could. When the time came that their health declined, each one of the carers made an effort to make us feel comfortable, as if we were spending time in their own home. Special thanks to the manager, who goes above and beyond on a daily basis, and one member of staff, in particular, who treated them like her own family.
What an absolute honour and pleasure it truly was to be part of such an amazingly groundbreaking couples' journey, who were the definition of happily ever after. It was an honour for myself and the Cowdray Club family to be able to support you and your loved ones in these difficult times of great...
My parents' room, which obviously had recently been well renovated, gave off a warm homely feel. Meals are freshly prepared on-site and my parents always raved about the quality. A nice touch is that they bake birthday cakes for every resident. My parents moved into the Cowdray Club at the start of the first Covid lockdown, during which the staff needed to change PPE between rooms. Despite this, they were continually cheery and helpful. I have not met more friendly/caring people and you cannot hope to have a better care home manager than this. Himself a nurse, he really gives his heart and soul to make life at the Cowdray Club the best it can possibly be for the residents, relatives and staff. The culture that he has installed can certainly be felt and I am grateful that he was the one in charge of caring for my parents. After 18 Months at the Cowdray Club both of my parents have now passed, but their final "home" was certainly a terrific one. My thanks go out to all the team!
My Nannie was lucky enough to spend 4 months in the Cowdray Club where she received the most amazing care from the day she went in, until her very last. The manager and each and every one of his team work so incredibly hard and all have the most caring nature, both for the residents as well as the family visiting. We couldn’t have asked for anything more, especially for the care, support and compassion we all received towards the end. We cannot thank all of the staff enough for making what was such a huge decision moving my Nannie into care, an absolute pleasure.
My mum stayed in The Cowdray Club for a period of 1 year. From the time she went in until her death in early August 2021, she was treated with respect and caring from all the staff. The manager leads a brilliant team. Thanks to two members of staff, in particular, for Mum's last night and for phoning me to come in, when she was failing. When Mum had to go into a care home and with Covid rearing it’s ugly head, the manager was great on the telephone and showing me around The Cowdray Club by WhatsApp. Nothing was too much trouble. Thanks to all. Love Hazel.
The nursing home were very caring during her entire stay but very compassionate during my mother's final days and hours. Would have no hesitation in recommending the nursing home to all friends and relations.
Thank you so very much for this review. Your dear mum is very much missed within our Cowdray Club Family, that cheery laugh and her sense of humour light up the room and it was such a pleasure and a great privilege to be part of her journey. We very much look forward to having you back to do...
In November last year, my wife entered Cowdray. It was a massively emotional and psychologically stressful time for both my wife and myself. So much has happened since then. But throughout it all, the staff have been so supportive. A few teething problems at the start but quickly sorted out. It's been a big rollercoaster. I'm glad to say now that my wife has settled and it's thanks to all the staff involved. The carers, nurses and managers all do a great job. I know I've not been the easiest person to deal with but they have shown great patience. Thank you all.
I have worked in and visited a number of nursing homes and this is a cut above the rest. The initial atmosphere and welcome from all staff is excellent. The care is of a high standard. The manager described it as a family and that is the impression I got as a visitor.
in hospital and was unable to live independently following this. He was welcomed into the home by the very caring and kind staff which made the transition easier. He very quickly became part of the family there. He even became the resident DJ on a couple of occasions at the age of 91. He was treated with dignity and respect by all who cared for him. I have to say a huge thank you to the staff and in particular the Manager, who is one of the kindest and most compassionate people I have ever met. This has filtered down through the staff and they are an excellent team.
Dad moved into the Cowdray Club in May 2019 when it was undergoing a major refurbishment. This impacted on both staff and residents. Fast forward 2 years and now in the hands of a dedicated, hardworking and most of all, compassionate manager, the hardworking team have made this home resemble a home from home. New layout, pictures on the wall and a super new TV that can be seen by all. During Covid restrictions, the welfare of their residents was and still is, paramount. Although we could not see Dad personally, the staff were always so helpful in arranging telephone /FaceTime calls which we were always so grateful to receive. Also, window visits, if we were ever passing by. Seeing and knowing Dad was being well looked after in these difficult times put our minds at rest. A huge thank you from the bottom of our hearts to the whole team at the Cowdray Club as you do make the Cowdray a bit special to all who stay there. Our thanks also to the other residents who Dad now sees as his friends.
Dear Teresa, thank you so very much for taking the time to write this lovely review, it has been a great joy to see the progress, under my leadership, take place within the home. Covid 19 has brought many challenges along the way and myself and the team have tried our best to ensure communication...
The Cowdray Club have been outstanding towards Mum and me in what has been a difficult few months. The dignity, compassion and high standard of care shown by the whole Cowdray team displays a genuine desire to go above and beyond for the residents and the families in their care. The manager is driven to provide the best possible experience for the residents in what has been an extraordinarily difficult period during the pandemic. I will never know how he and his staff come to work every day and continue to care for everyone the way they do in an ever-changing situation. He is always available, and his genuine desire to help, support and understand the huge variety of needs he and his staff cater for on a daily basis is exemplary. I thank them from the bottom of my heart.
Thank you so very much for this review, Carole, it has been a difficult journey for you and the family, it has been such a challenging time, and I feel mum was very lucky to have your dedication, loyalty and voice. You, too, went above and beyond in ensuring the best possible outcomes were at the...
She loved the experience and felt really looked after and treated with genuine kindness. Although she still wants to live in her own home, she would be very happy to go back to The Cowdray for more respite in the future. She said it was like being on holiday.
The staff are helpful and caring, and there was always a good feel in the home.
The manager is very dedicated and puts the residents' needs first. Great home!
Dear Frances, thank you so very much for trusting The Cowdray Club to assist your mum on her journey to recovery with Respite. it was our pleasure, and the door will always be open in the future should the need be there. Mum was very much a joy to provide that care for, and I am so happy that the...
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 09 April 2026- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (4)
- 31 Jan 2025Recipient: The Cowdray Club
- 31 Jan 2024Recipient: The Cowdray Club
- 28 Feb 2023Recipient: The Cowdray Club
Accreditations
There are no accreditations posted yet for The Cowdray Club.
Meet the Team (0)
There are no Team Members posted yet.
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