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The home has sixty-five rooms in total, making a significant contribution to elderly care needs in the area and keeping up-to-date with regulatory requirements.
GP and physiotherapy services are sourced where required, with a day care service also available to the local community and a number of events and outings to take advantage of.
Care Provided by Jesmond Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Jesmond Care Home for full pricing details and T&Cs.
Contact Jesmond Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Renaissance Care
- Private Owned
Person in charge
- Jemma Critchley (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (63)
- Couples/Companion Rooms (1)
Jesmond Care Home Reviews (36)
Jesmond Care Home has a Review Score of 8.8 (8.797) out of 10, based on 7 reviews in the last 2 years.
Over all time Jesmond Care Home has 36 reviews.
The staff are dedicated to the wellbeing of the residents and take the time to engage in conversation with family members or visitors visiting their relatives. It is comforting to see the residents enjoying activities that keeps them physically and mentally active. The daily dispensing of the correct medicine and the dedication to residents hygiene is also very good. The meals are varied in quality and generally good, any complaints are well received and addressed. I believe my mother is thriving with the care she receives and the environment she is in. Staff go above and beyond to care for the residents.
Your review means a lot to us and we’re delighted to hear of your experience. Our staff work really hard to create safe and happy homes for all our residents, making sure each person receives the very best care. Very best wishes, Renaissance Care.
My granny is always complaining that the majority of lunch and evening meals are of poor quality but does comment that the breakfast is good and the fish on a Friday is excellent.
Have found the staff to be friendly, efficient and willing to answer any queries regarding the care and upkeep of the residents. The facilities are clean and well maintained. They endeavour to have activities on a regular basis to keep the residents occupied and engaged.
Overall all I am happy with the care my husband has received during his time in Jesmond Care Home, especially due to his young age. Since the COVID-19 pandemic, I feel that the staff and in particular the activities co-ordinators have gone above and beyond their role to ensure all residents have had plenty of activities to do no matter their ability they have got them all involved. There have been a number of new ideas introduced and we have been kept up to date with everything that has been going on. This is so important when we cannot get in to visit our family members. The whole team from the top have been excellent.
My mum has been here for 2 years and I can't thank the staff and carers enough. They do a great job and there are always activities going on every day. This has given me peace of mind knowing she is being very well cared for.
Many thanks.
I’m delighted with the service that is provided to my mum, she went into Jesmond on 4th November 2018 and it didn’t take her long to settle in, she refers to the staff as her friends. Obviously, the pandemic has played a big part on her mental health as it has with all the residents but the staff do all in their power to lift their spirits. I would like to take this opportunity to thank each and every one of them for their commitment and hard work throughout this difficult time in everyone’s lives.
Mum went in to Jesmond Care Home just before lockdown last February. During a very hard year for us all, the staff in the home have kept us informed of Mum's wellbeing and activities, by phone calls, FaceTime, Facebook and photos as much as is possible. The staff have been fantastic and we couldn't ask for more under the circumstances. Mum is very well cared for and loved and I would definitely recommend Jesmond Care Home to anyone without hesitation.
Medication is given correctly and if there is a medical condition a doctor is rapidly called.
Having experienced admission to the home during the COVID lockdown we have been really impressed by the professionalism, care and communication from both staff on an individual basis and Renaissance Care. The extra activities put on and effort made by staff at this really difficult times has been fantastic.
They are very professional and treat all the residents well. Food is good.
My father entered Jesmond Care Home last July where he has been well looked after by the whole team. Any issues have been few and have been easily fixed. I have found the staff welcoming and respectful of my father, treating him with the right balance of fun and good care. Since the COVID-19 lockdown it has been difficult not visiting, however, my phone calls have been answered with patience and reassurance.
Thank you for your review. We're really proud of our teams and the care they provide. Please stay safe and we hope to welcome you back into the home for a visit very soon.
The lift was not working for several months. Only when other lift broke then they were repaired. My Mum could not go to her own room and slept elsewhere. Mum was sick outside in the garden - told staff but it was still there for four days. No buzzer in her room for at least a month. Light in the bathroom. Not enough relative meetings. No smoking area with a shelter from the weather. Her personal wheelchair was being used by others.
Thank you for your review, we endeavour to ensure our home and service is safe, respectful and happy for all our residents. Our manager ensures any concerns are addressed dealt with quickly and appropriately, we hope you find this the case. We will continue to take feedback on board and develop the best for our people.
My mum has dementia and we worried about how the transition would go, there were lots of sleepless nights from my siblings and dad. We need not have worried, all the staff have been fantastic. We hear a lot of negativity surrounding the elderly care system which heightened our worries. Every one of our concerns was listened to and allayed. This was all done in a calm and respectful manner.
There is not one member of staff I would have a concern with, humorous, caring and empathetic resulting in a settled house because that's how it feels now just like home.
Well done to all and thank you very much for a fantastic team.
My wife has been in Jesmond Care Home for 7 years and would like to say in that spell of time it is very good.
I cannot speak highly enough of the staff at Jesmond. Even when my dad and I were visiting homes to place my mum into, we were very impressed and we were overjoyed that my mum was able to live there. Every single member of staff does everything possible to make sure the residents are looked after, feel safe and are happy. It was the hardest thing in the world to place my mum into a nursing home, but I feel that she is in the best possible place.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 28 October 2025- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
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