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The home has sixty-five rooms in total, making a significant contribution to elderly care needs in the area and keeping up-to-date with regulatory requirements.
GP and physiotherapy services are sourced where required, with a day care service also available to the local community and a number of events and outings to take advantage of.
Care Provided by Jesmond Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Jesmond Care Home for full pricing details and T&Cs.
Contact Jesmond Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Renaissance Care
- Private Owned
Person in charge
- Jemma Critchley (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (63)
- Couples/Companion Rooms (1)
Jesmond Care Home Reviews (36)
Jesmond Care Home has a Review Score of 8.8 (8.797) out of 10, based on 7 reviews in the last 2 years.
Over all time Jesmond Care Home has 36 reviews.
At Jesmond Care Home the staff are always friendly, polite and helpful. Even although the home is busy with a refurbishment at the moment it is always clean and tidy and the residents health and safety is their main priority. Mum loves it here and is well looked after. The entertainment program has something every morning and afternoon. Also the residents are taken out for runs, lunches and breakfast. Happy hour and live music every Friday. They hold a relatives meeting where we are updated in all aspects of the home and any questions we have are always answered. The manager of the home is always available whether in person or on the telephone to discuss any of your concerns. I like this because you are listened to, nothing seems to be a problem and the manager is easy to talk to. I am really glad mum is here as I know she is safe and well treated. They always keep me informed if there is a change in her medication or needs a doctor.
I believe that everyone at Jesmond does their best to create a safe and dignified environment. All the staff are friendly and approachable. There is a fantastic range of events and trips provided and I am regularly asked if there are any day trips that I think my mum would enjoy.
The staff are all amazing and there is a good range of activities for them to get involved in.
They know my grandma very well and it's always nice to see the photos of her on the social media page.
Thank you for your kind feedback. We're delighted your grandma, and the wider family, are so happy at Jesmond. Our team is truly nurturing and caring, and your words mean a great deal to them.
Everything seems to be going very well apart from laundry service which seems a bit of a lottery if you get your own clothes back. I have also noticed my mum often has no socks and dressing gown is missing a lot of the time. Apart from this my mum seems happy during the day and is well fed and safe all staff are pleasant and helpful any time we ask for their help the home is always clean and always staffed. Entertainment is always enjoyed by my mum and the social media page is a good insight for us to see what she is doing with her day and we can remind her what she has done that day.
Occasionally there have been issues relating to care, which management have addressed promptly.
There are areas that could be improved, mainly the food, which is currently being reviewed by the Group Operations Manager.
Jesmond Care Home provides a caring, kind, friendly and social environment for my family member.
Staff very kind always pleasant to mum and myself when I visit. Only thing I can say as a negative and it's a small gripe, they lose mums glasses and don't tell me when lost so I can get a replacement pair as she wears them all day.
Thanks for taking the time to leave a review, we're so glad your mum is happy at Jesmond and thank you for the feedback. We will be sure to follow up on the issue you raise. Thank you once again.
My uncle seems to be calm and more at peace since moving to Jesmond 3 years ago. He enjoys the food and likes watching TV in the lounge with other residents, also likes the fact he can stay in his room if he wants to.
They take great care of my wife who has been there since March 2019. There is a good range of activities on offer for residents to take part in and the staff are all friendly and welcoming.
Mum has been well cared for in the time she has been at Jesmond Care Home. The staff are very caring and take the time to make sure Mum joins in with the activities. I feel confident that the level of care is second to none. The staff can always bring a smile to her face which is fantastic to see. She enjoys the regular entertainment, as do I when my visits can coincide with them!
Always dressed well and looking clean.
Very pleased with the activities on offer, and the way she is encouraged to participate.
Sometimes at weekends, I feel the length of time she has to wait after pressing the buzzer is too long, and at times, carers seem to be wondering around looking at their phones.
Thank you for taking the time to leave your review and providing feedback. We will be sure to feed this back to our teams and look for areas for improvement. Thank you once again and best wishes, Renaissance Care
My mother has made good progress physically since moving into Jesmond. She is well looked after and her needs are attended to with kindness and consideration by the staff. When I have visited her, she is always cheerful and attentive. She is clearly enjoying her stay in Jesmond.
The entertainment program is varied and residents are actively engaged in this, well done for keeping this so interesting.
My only complaint is his clothes go missing regularly, which I understand can happen with so many people wearing similar garments and labels coming off after washing.
My dad moved into Jesmond Care Home in May this year. I can honestly say what an amazing care home it is that has accommodated my dad's needs. Jesmond have a very well-organised and motivated team of staff. The staff have spent time with my dad listening to him on how much assistance he needs as he has MS. I can see a big improvement in my dad's speech and willingness to join in on activities. The activities coordinator has motivated and gives my dad the encouragement he needs. Jesmond go that extra mile for all residents and nothing is a problem, whether it is how they wash or what is their favourite meal. I too have received support from Jesmond and welcomed the advice. My dad is very happy residing at Jesmond, it is definitely down to the staff interaction that has brought on his speech and brought back his smile.
Thank you for your review, it's lovely to hear how happy your dad is and that he's thriving at Jesmond care home. Very best wishes to you and your family, Renaissance Care
They look after Mum extremely well, and as her Dementia is progressing it is such a relief to know that they will do their utmost to make her as happy as she can be. Mum is always encouraged to take part in the daily activities. There are great visits from entertainers. I love seeing photos of Mum smiling and enjoying herself. I feel that I can approach the staff including management at any time, which I think is so important. If there is anything I am worried about they will deal with it. As a family, we are so glad we chose Jesmond Care Home.
Thanks very much for taking the time to leave your review, we're so glad your mum and the wider family are happy at Jesmond. Anything you need our team are always available. Very best wishes, Renaissance Care.
My mum has been a resident for five years and her dementia has progressed so that she is now mostly bed bound and can’t communicate. However, the staff at Jesmond Care Home go to great pains to engage with her daily. They always play her favourite music, they talk to her when they are in the room and they make sure she gets her daily dose of chocolate buttons. They painstakingly feed her at every meal and they take care to make sure she is clean afterwards. My mum would hate to be left dirty and it’s the little things that matter. I cannot thank the caring staff enough for giving us such peace of mind. They are the best.
Thank you very much for taking the time to leave your review. We're delighted to hear how happy you are with the care and support at Jesmond, the team there really are wonderful. Very best wishes, Renaissance Care.
My husband has been a resident in Jesmond for 3 and a half years. I have been really pleased with his care and the attention he has received. They are a very friendly staff from management to cleaning staff. Unfortunately, my husband isn't so mobile now but the staff very kindly take him on outings. They are also so accommodating with visitors.
My Dad has been a resident of Jesmond Care Home since January 2023 and has been very well looked after. His needs are complex and staff have been brilliant at accommodating to those needs with nothing too much trouble at all. I live in Glasgow which makes things difficult but have received regular updates on how he is doing with prompt replies when enquiries have been made. My Dad was offered a room with a great view onto the lovely garden area which he has been able to enjoy and staff have been great at adapting/accommodating to his specific likes and dislikes. There is a caring, friendly atmosphere at Jesmond with a proper homely feel about it plus there is always something going on for residents in the communal areas which is always a pleasure to see. In sum I would wholeheartedly recommend Jesmond for the quality of care provided to my Dad but also the kindness and support offered to myself in dealing with the difficulties regarding my Dad’s declining health.
Thank you very much for your lovely review, we're delighted to hear that you and your dad are happy at Jesmond, it really is a lovely home with wonderful people. Thank you again and best wishes, Renaissance Care
Overall we are really happy with the care provided for mum. There have been several issues with items going missing from her room but all but one has been returned. Occasional issues with the wrong laundry being returned. However, this may be due to staff shortages. It would be helpful if a visitors' chair was provided in clients' rooms.
Hi there, thank you for your review and feedback, we will be sure to pass this onto the manager and hopefully arrange for a chair to be available to you and your mother. Very many thanks, Renaissance Care.
The staff were very supportive when Mum was making the adjustment to living at Jesmond and they also provided wonderful support both to residents and their families during the most difficult periods of the covid pandemic.
Thank you for your lovely review, we're so glad to hear you're happy at Jesmond. We're very proud of our wonderful staff team and are always here to help. Very best wishes, Renaissance Care.
They take the time to get to know the residents and their families which is reassuring.
The various activities in and out of the home are always thoroughly enjoyed as seen on the private social media page.
Thank you for taking the time to leave a review. We're so glad to hear that your dad is enjoying his time at Jesmond. Very best wishes, Renaissance Care
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 28 October 2025- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Jesmond Care Home.
There are no upcoming events for Jesmond Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Jesmond Care Home.
Accreditations
There are no accreditations posted yet for Jesmond Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Jesmond Care Home
What types of Care is Jesmond Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Jesmond Care Home have?
There are 63 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Jesmond Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Jesmond Care Home to the centre of Aberdeen?
3.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Jesmond Care Home to verify any information. View our terms and conditions. Jesmond Care Home has an Enhanced Service -more info.