Garioch Care Home

5* in all ways except for their old minibus which is proving difficult to use. I believe this will be repaired which will make life easier for both staff and residents. l

My partner's grandmother has been in Garioch care home for quite some time now and has settled in very well. This is undoubtedly due to the care and attention of the staff who have been friendly caring and quick to get in touch with us should any issues arise. She is happy and settled and well looked after and for us it is reassuring knowing that we can walk away after a visit with an easy mind and feel confident that she is in safe hands.

The care team are very good and provide a high standard of care. Everyone is nice and pleasant when we visit my Husband in the home. No negative comments, the home is friendly, open and we feel welcome to visit at anytime. The food is lovely and we enjoy the food.

My sister has been a resident since December 2024, feel like the care received is good. Staff are kind and compassionate. To highlight the high standard of care I would like to acknowledge Care Assistant Maureen who has been very approachable and professional. Maureen often checks in on me and will always ensure I feel safe and well looked after. Big thank you to Maureen for being such a wonderful friend and carer to me.

Everyone in the facility seems nice enough, I have had a good relationship built up with the two staff nurses on days, Tricia and Nikki, both excellent and keep in regular contact with myself in relation to mums care. Friendly feeling when you walk in through the door.

My father become a resident in Garioch Care Home on 19th November 2024. Our initial meeting with the manager was very informative and our invitation to lunch along with our father was excellent. Future care has been amazing, with any of our concerns dealt with immediately. Staff are friendly and approachable.

My mother enjoyed the care home, she always said the staff were so kind and she was very well looked after. I'd highly recommend the Garioch Care Home.

My experience visiting my mum has always been a good experience. Staff very kind and caring.

I can't thank the manager, the deputy manager and all the staff enough for what they do day to day for my mum.

As discussed I am very satisfied with the care received by my mother. She is happy and well looked after. The food always looks lovely, there is always nice home baking. It is never ideal to have a loved one in a care home but I genuinely believe Garioch is as good as we could hope for. The staff are absolutely exceptional, a real credit to you. Ten out of ten, 5 stars for the staff!

I have nothing to compare with, however, I find it impossible to find fault in any aspect of my father's care.

Good communication from management, nursing staff and carers. Any concerns I had were dealt with promptly. Each resident has individual needs and they are treated accordingly. There is a very homely atmosphere and lovely home-cooked meals. Lots of organised activities and entertainment. I would have no hesitation in recommending Garioch Care Home.

Staff are very helpful and kind. They have a range of different activities in the home. The home is very clean and the food looks great. Staff are caring and compassionate and treat residents with kindness and dignity.

I have not ticked the box 'value for money' as I have no standards of comparison. Management are consistently pleasant and provide all help and information. In my opinion they generate a pleasant, friendly atmosphere in the home. Carers and nurses are also consistently friendly, cheerful and informative, while remaining at all times totally professional. Management and staff make Garioch a nice place to visit. I think it is a fine establishment.

My mother was a resident at Garioch Care Home for nearly ten years and was always well looked after. In the last week of her life, the staff were particularly kind, helpful, supportive, compassionate and professional. Many thanks to them all.

Gave excellent care to my dad who unfortunately passed away recently. The staff are wonderful, compassionate, caring and kind and treat people with respect always. Are very accommodating to visitors and relatives.

Almost all of the management, office, care and cleaning/cooking staff's individual performance in terms of concern, care and interest in residents is excellent, which is remarkable considering the nature of the job - not easy! Where problems arise (and because of the nature of the environment they work in occasionally they do) the various staff immediately try to resolve them, if they can't they promptly find someone who can. On the whole, whatever level and discipline the staff are, they do an excellent job, way over and above what is required of them in looking after my wife. They all deserve individual recognition as well as a team.

Finally, Dad's, personal hygiene has returned to where it should be with the help of the staff.

My mother has been in the care of the Garioch Care Home from the beginning of the year. When going to visit I’m always welcomed by friendly and chatty staff. The atmosphere is homely and always cheery. All staff are always happy to help. The home is clean and I feel comfortable being there. There is always activities and entertainment going on. I trust them fully with my Mums care which puts me at ease. An overall lovely place.

My mother is a recent arrival but in those weeks she has been left buzzing for assistance on two occasions for more than one hour. Laundry goes missing and lack of medication over one weekend (paracetamol). Overall all is okay but not great.