Garioch Care Home

Thank you all.

This home is adhering to guidance for families to visit their loved ones and it is evident that they are clear about Open with Care Guidance. The manager, lady at reception and the care staff have shown so much love, care, compassion and understanding for families to be together and understand the impact of when this can’t happen. They should be commended for this as an example of good practice.

I cannot speak highly enough about the Garioch Care Home where my dad resided for the last seven years until he sadly passed away last month after a long battle with dementia. The professionalism, compassion and caring nature of all the staff meant my dad was always very happy and content and was such a big part of the Garioch family. I was regularly kept updated with all aspects of his care and wellbeing. A fantastic team and truly and home from home - secure, safe and facilities all excellent. They all do an amazing job, and I will be forever grateful to each and every one of them... thank you!

We had our doubts about Dad going in to a care home but Garioch Care Home surpassed all our expectations. Dad was extremely well taken care of, the staff are so caring and patient. We could call anytime we wanted to see how he was and Skype calls were encouraged due to Covid-19 restrictions. Any email correspondence was answered quickly and with a special touch so that Dad was not just a number. We could not have asked for better care or a more professional service. Sadly Dad passed away after only five weeks but in this time he had everything he needed and more. It was a great comfort to all of us that he was always clean and well dressed. He was treated to a birthday celebration tea party, allowed his own personal things in his room and we were kept informed of any changes or concerns. The atmosphere is welcoming and all of the staff were helpful and nothing seemed to be too much trouble. Our family can't thank them enough for the care they gave to Dad. Would definitely recommend.

Our mother was cared for extremely well over the time that she was resident in the care home until her death in October 2019. All the staff were friendly, cheerful, caring and competent. They always had the time to stay and chat with mum. We could not have wished for better care of our mother, especially over the last few months of her life following a debilitating stroke. She especially liked when any of the dogs came to visit her!

My friend has been a resident in Garioch for the past 3 months. She was quite lonely before going into care and rather apprehensive. Since she has been in I have noticed a change, she is bright and chats more when I visit. The staff are very friendly and approachable, they always make me feel welcome. They can't do enough for you. The home is clean and smells nice. There are activities on most days and I have seen some entertainers in. My friend appears quite content, her room is nicely decorated and she was able to bring in some of her own furniture.

I am the husband of a resident and I honestly believe that my wife would not be here today were it not for the dedicated care and attention of the staff here. My wife has been here for almost seven years and during the first two years, I had grave doubts about the place and my wife never seemed happy and did not get out of the bed. Since then my wife has come on leaps and bounds, laughing with staff and singing again, unbelievable! I am extremely grateful, many thanks.

Her room has a good view and is also kept clean. The staff are very pleasant and helpful.

We had a terrible experience with Mum's previous accommodation and care - Garioch have been truly amazing. The staff care and are so helpful.

If you are looking for a care home for your loved one, look passed the score you see on the report, visit the Garioch, speak to the team and see for yourself.

Mum has been at The Garioch for just over a year and she is being very well cared for. There is always a happy, friendly atmosphere and activities are often organised for the residents. Mum's personal hygiene is always of a high standard and staff take care that she is nicely dressed and comfortable. The bathrooms and day room have recently been refurbished and are now very attractive spaces; mum's room is small but is always clean and has a lovely view over surrounding countryside. Communication between the home and the family is generally good. Mum has settled well and seems very happy.

All the staff cared for mother in a very compassionate way. They always spoke to her and were very reassuring. The medical staff kept a constant watch on her health and wellbeing and were very good in keeping me informed of all health issues. The activities were tailored to suit Mum's capabilities especially when her ability to hold things decreased. She was always given the choice which maintained a degree of independence when she required ever increasing care. Mother was treated with great care and dignity until she passed away.

I have been impressed with the high standard of care over the last 3 years. The staff seem to work well together.