Grove Care Home

My husband has been a resident since January and on the whole I am satisfied with the care he has received as he has Alzheimer's disease he requires, needs, lots of encouragement to try any activities on offer that are suited to him, unfortunately some are not - eg craft work.

My mum has been a resident at the Grove for just over 5 years now. My siblings and I are very pleased with the care she receives, especially since Isla has become the manager. She is visible, friendly, helpful and her leadership skills shine through as the staff team are very approachable and attentive. Activity co-ordinator, Rebecca has also been an added bonus with many planned and varied activities throughout the week.

My father attended the Grove Care Home in Kemnay for three weeks of Emergency Respite Care. It was the first time he'd been away from his home environment for many years. On arrival the care staff that were on came into his room and introduced themselves, which was a lovely touch and made him feel instantly at ease in his new surroundings. We cannot fault the care that he recieved and the staff were always cheerful and friendly. There was always a lovely atmosphere about the place and Isla, the Manager and her staff were always there to help with any questions. Dad can be quite a fussy eater but he really enjoyed all his meals, which were of good quality and a good variety across the week. Our grateful thanks to all the staff at the Grove for looking after Dad so well.

Thank you Isla and all your staff

I'm always able to phone to find anything out and not feel like I'm being a bother.

There is no internet connection in the rooms so that is restrictive for both residents and visitors.

I feel that the staff really care about their residents in The Grove, which means a lot to us.

My husband moved in recently, he is living with dementia. I visit almost daily, and he always appears content in his relatively new surroundings. I am made to feel welcome, and the Care Staff are always mingling with the residents, so available to approach. There is evidence of a huge emphasis on meaningful activities and community inclusion; residents and staff are seen in the local village.

Grateful thanks to all the staff.

My husband arrived after being in hospital. Certain drugs that he was given in hospital were not prescribed at the care home so he was very confused, unsettled and became aggressive. This was our first experience of a care home. We all realised (ourselves and care staff) that they could not cope with his condition of Lewy Body Dementia. He was asked to find somewhere else. Some of the carers were good and did genuinely appear to care; however I certainly felt that most staff never really properly supported either of us. I felt we were being talked about behind our backs and there was no real caring support. I was willing to support my husband and his carers. His care notes did not depict what was happening. The staff did little to encourage my husband to walk despite the fact that I managed to get the council physio to visit him regularly. My husband moved to another care home and is now home. On his first day at the new care home he had a shower which was never given at The Grove after a 6 week stay.

The Grove Care Home is set in a beautiful location. The staff are very professional with a very friendly and caring nature and welcome visitors with open arms. I am so glad my mother was in this care home for the final weeks before she passed. I can't thank the staff enough for their friendliness, care and support.

Our mother was staying at Grove Care Home. The staff were just angels to our mother. Must be the kindest people I have ever met. Our mother was looked after 'first-class'. I would recommend your home to anyone knowing their parent was safe in their hands.

Mum has settled into the Grove really well, her room is very nice with everything she needs. The staff are lovely and provide very good care. The food is very good and there seems to be plenty of activities to keep Mum occupied.

Mum is very happy at Grove. The care she gets is very good and all the staff know her well. The food is very good with lots of choice. We can tell when we visit that Mum is comfortable in all the public areas and also enjoys quiet time in her room. They also have a lot of different activities to keep the residents active and engaged where possible.

Staff try hard to make relatives as comfortable as possible, they try and spend as much time as they can with relatives and help them with eating requirements and personal hygiene.

Attentive staff, good food and great surroundings. Staff really care about their residents and engage in a friendly way. Activities and local trips are arranged for the more able residents, keeping their minds active.

We cannot fault the care my mum received during her time at the Grove. Very good communication. In my mum's final days staff and nurses were outstanding, they treated my mum with so much dignity and respect and showed so much compassion to myself and my wife. We have no negative words whatsoever.

A very welcoming home. Staff are always very pleasant and helpful. Mum has been a lot happier since moving here. Well fed and cared for.

I have no complaints about the home, my mother is very happy and content, she is well looked after. Myself and my brother are always greeted by friendly and helpful staff, we are kept informed of Mum's changing needs and condition. As a retired nurse, I have worked in environments similar and am happy with Mum's care.

Yet another new manager has just been advised. In general, care is okay but gets poor inspection reports. Some staff are excellent but others not so. Activities are poor for those more able residents. Not much choice locally.