Spynie Care Home

Always a warm welcome on arrivals, all staff speak when I pass. My brother always looks very looked-after. Clothes immaculate. I have no negative remarks. My brother enjoys all his meals.

Neighbours and friends visiting were put off by scruffy gutters, the untended courtyard and pre-developed land on the road to the care home, but I think this is very daft snobbishness! The care is great and the team of carers, especially the younger women and men, are clearly supporting each other to stay cool in frequently stressful situations and are always kind to my mum. The older members of the staff team seem to get more frustrated and attached to particular outcomes, but I am glad they are well outnumbered!

My dad is so well looked after, the care is so good and the love is there all day long.

From the start, the manager and her staff were extremely professional, informative, caring and proactive. Their communication with me regarding my father has been excellent, and at my visits, there has always been a lovely 'banter' and an emphasis on respecting his wishes and dignity. Due to COVID, I can't comment on features such as activities, but Spynie always looks clean and cared for. The sadness of seeing my father decline is eased by the reassurance he is in kind and caring hands. Huge congratulations to the team for turning around Spynie's fortunes.

I visited my partner at Spynie Care Home yesterday. He moved on the 18th August to be 10 minutes from his daughter as we could not find a care home near our home up to the standard and value of Spynie. I am very happy at how he has settled despite his health issues - dementia. Because of covid19, I was unable to see his room or any of the facilities and activities available. I was aproned/masked/well hand washed before my partner was brought in. He was well dressed, clean, comfortable and by all accounts eating well. Staff have a very good rapport with residents. I was dreading this 1st visit, but have a huge sense of relief that my partner is in good, caring hands under a very professional manager.

I went to visit my father using social distancing. It went very well, and the layout was prepared well. My dad did look unwell, and I was worried about how thin he looked. I understand that the staff can't make him eat. He has complained in the past about the food being cold, so I'm not sure if he isn't eating due to that or if he has lost his appetite. It's reassuring that he is being looked after.

Staff are very friendly, compassionate and professional. Every time I visit, my father is happy and well cared for, and when I leave, I am happy in my heart knowing he is in the best place in an almost family environment. A big well done and thank you to all the staff for their dedication.

I just hope that I can keep working enough beyond 70 to finance my mother's stay!

The home has staff issues, but in general, my mother is well looked after. I am aware that some managers do not liaise with the staff as I would do as an ex-company director.

My dad is being well looked after.

An efficient and friendly environment which gives me peace of mind.

10-15minutes.

When my mother finally passed away, the duty staff were fantastic and very caring, allowing us the space and time to gather our thoughts.