Manor Care Centre has a Review Score of 9.9 (9.886) out of 10, based on 18 reviews in the last 2 years.
Over all time Manor Care Centre has 21 reviews.
4.0 out of 5
Thank you for this review. Your heartfelt words are so very kind and we adore providing care to your sister. The team really do go above and beyond and I feel very honoured to share your kind words with them. Thank you for all you do and the support you bring to the service.
5.0 out of 5
Thank you for your lovely review. Getting to know each person so we can provide personalised care and support is an aim of our service, and we are pleased to hear this has been such a positive experience for your daughter to flourish and grow. We look forward to sharing your lovely review with our team.
5.0 out of 5
Thank you for your lovely review. At Grigor our main focus is to provide a safe and welcoming space for your loved ones, to come meet and maintain friendships, and to have full choice over how they wish to spend their day, the experiences they wish to be a part of and work towards their desired goals. So we are heartened to hear that your son has always enjoyed his time here and that the staff are always helpful and attentive. I look forward to sharing this with the Grigor Team.
5.0 out of 5
Thank you for your review of Grigor House, we are heartened to hear that the staff team promote positive engagement and provide a warm welcome and a listening ear. Inclusion and promoting the choices of our service users is at the forefront of our values. I look forward to sharing your kind review with our team at Grigor House.
5.0 out of 5
Thank you for your response. It is lovely to hear that your Dad has found a place that is a home away from home, the staff at Grigor House strive to offer a place of comfort, joy and engagement. We are happy to hear that this is a service you would highly recommend to our local community. I look forward to sharing your kind review with the Grigor team.
5.0 out of 5
We are heartened to hear that your daughter has had such a positive experience at Grigor House. The team go above and beyond to provide exciting activities which are catered to each individual's preference. Our kitchen team will be thrilled to hear that their meals are nutritious and well enjoyed. We are glad to hear she loves all of the staff and has lots of fun with them. The team will be happy to hear your lovely feedback.
5.0 out of 5
Thank you so much for your positive response. It means so much to us to hear how the professional, caring and friendly welcome that you receive when visiting us, makes such a difference to you and your son. Thank you so much for entrusting us over the last 5 years to provide support to your son. We really look forward to passing on your comments to our team.
5.0 out of 5
Thank you so much for your kind words. We're delighted to hear that you've had such positive experiences at The Manor. Creating a warm, welcoming environment and ensuring our residents' happiness and well-being is always our top priority. We're glad the bar quiz and sing-along brought joy during your visit. Your feedback means a lot to our team and motivates us to continue providing memorable experiences for our residents and their loved ones.
5.0 out of 5
Thank you so much for your heartfelt words. It truly warms our hearts to hear that Manor Care Centre feels like a home filled with care, warmth, and joy. Every member of our team is dedicated to making sure our residents feel valued, supported, and surrounded by a sense of family. It means the world to us to know that our efforts to create a safe, engaging, and nurturing environment are making such a positive impact on your life. We're so glad that the activities, meals, and care provided here bring comfort and happiness, and we will continue to strive for excellence in everything we do. Your kind words inspire us to keep bringing the best possible care and compassion to all of our residents. Thank you for being part of our community and for sharing such a beautiful review-it's truly an honour to be part of your journey.
4.0 out of 5
5.0 out of 5
Thank you for sharing your positive experience at Manor Care Centre. We're delighted to hear that you felt welcomed and appreciated the open atmosphere of our home. Our colleagues strive to be attentive and approachable, ensuring everyone feels comfortable and valued. It is heartening to know that their efforts have made a difference during your visits. Your kind words mean a lot to us and our team.
5.0 out of 5
Thank you so much for sharing your daughter's positive experience at Grigor House! We're delighted to hear that she enjoys her time with us and finds joy in the various activities we offer. At Manor Care Centre, we strive to create a welcoming environment where individuals with learning difficulties can engage in meaningful activities and build connections with colleagues and fellow service users. Your kind words mean the world to us, and we'll continue to provide a safe and nurturing space for your daughter to thrive. If you ever have any questions or suggestions, please don't hesitate to reach out. We're always here to support you and your loved ones.
5.0 out of 5
Thank you for your positive review. We're thrilled to hear that our friendly and helpful atmosphere, along with our homely ambience, have made your friend feel supported and increasingly at home. Our colleague's dedication to providing a supportive environment that feels like family is a source of reassurance for you and your friend. We appreciate your feedback and will continue to prioritise personalised care and genuine compassion.
5.0 out of 5
Thank you for taking the time to share your positive review. We are honoured to hear that every aspect of care given to your niece has been outstanding and that our colleagues have been pleasant, helpful, and attentive. Our goal is to make our residents feel comfortable, safe and well-cared for at all times, so hearing that your niece has settled in and feels at home is a wonderful validation of our efforts.
We sincerely appreciate your kind words about our staff going the extra mile to take care of your niece's needs and taking other residents in for short visits where appropriate. We firmly believe that fostering a sense of community and belonging is essential to providing quality care, and we take pride in creating an environment where everyone is made to feel welcome.
We understand how important it is for your loved one to feel happy, and it brings us immense joy to know that we have contributed to her well-being.
5.0 out of 5
Thank you so much for sharing your kind words about Grigor House at Manor Care Centre in Nairn. We are thrilled to hear that you find our colleagues amazing and wonderful and that your husband enjoys his visits, finding fulfillment and happiness in the company and activities. We truly appreciate your recommendation and the trust you have placed in us. It is our privilege to provide a lovely environment and first-class food. Your feedback means the world to us.
5.0 out of 5
Thank you for sharing your experience with us! We are delighted to hear that your son has thrived at the Grigor House day service. Our dedicated team takes great pride in creating a loving and welcoming environment for our service users. We appreciate your kind words about their kindness, care and enthusiasm. Providing meaningful activities and social interactions is a top priority for us and we're glad to hear that your loved one has enjoyed trying new things. Rest assured, we are committed to meeting the varied and individual needs of all our service users. Your trust and confidence mean the world to us and we are grateful for your recommendation. Grigor House is indeed a special place and we're honoured to provide exceptional care to your loved one.
5.0 out of 5
Thank you for your feedback! We're delighted to hear that your daughter is happy with the facilities and activities at Grigor House at Manor Care Centre. Our caregivers strive to understand the individual needs and wants of each service user, and we're glad that your daughter feels well cared for. We understand that parking has been a challenge due to the ongoing construction nearby, and we share your hope that it will be completed soon. Rest assured, we are committed to ensuring a safe and secure environment for all our service users. Thank you for entrusting your daughter's care to us at Grigor House.
5.0 out of 5
Thank you for your wonderful review of Grigor House at Manor Care Centre in Nairn. We're delighted to hear that you found our facilities to be excellent and our team friendly and professional. Our first-class care is enhanced by effective communication and feedback from our team leader and staff. We strive to provide dependable core activities and put thought and effort into offering additional seasonal activities. Your kind words about our facilities and people truly instil confidence in our service provision. Thank you for choosing Grigor House.
5.0 out of 5
5.0 out of 5
She has a lovely ensuite room with lounge area. Large windows and a great day care centre she can attend.
The Review Score of 9.9 (9.886) out of 10 for Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Here at the Manor, our aim is to provide a warm welcome to you all create a desirable care home for you to live and work in and promote and guide you to the best quality of life that you deserve.
We have a successful knowledgeable core staff team who promote, empower and engage with others in a passionate, kind and caring manner.
The manor offers a range of services for younger adults from daily activities, and social skills, to promoting independence and engaging with the wider community and other businesses. We have access to an array of professionals who all assist us to make your life more enjoyable and our key focus is to be as person-centred as we can. We are all unique in our own ways.
We have access to the best nutritional advice to aid different conditions, we specialise in Huntington’s, MS, Neurological illnesses, palliate care, epilepsy and learning disabilities. We have a learning and development team who work tirelessly to ensure our staff team has access to the latest and up-to-date guidance and regularly promotes them.
At Manor Care Centre, we dedicate time to supporting our residents in reaching their goals. We go the extra mile to ensure that we provide a happy and nurturing environment for this to be possible.
We have an excellent team of staff who take the time to know and understand the needs of each individual resident. We have on-site transportation with wheelchair accessibility and organise regular trips out of the home. Our community outreach programmes also help our residents to socialise with and feel a part of the local community.
Our home is purpose-built for specialist needs as it is all ground level and our automatic doors allow for greater mobility. A number of our rooms also have living room and kitchenette units to encourage independent living and we have recently added a gazebo and a wheelchair swing to our offering.
What’s more, residents have the opportunity to meet and help take care of our resident dog, who enjoys making friends with everyone it meets.
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