Manor Care Centre

Cawdor Road, Nairn IV12 5ED
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9.9 21 Reviews
  • Manor Care Centre, Nairn
Manor Care Centre offer personalised nursing care for people with a physical, neurological or learning disabilities, including those with acquired brain injury, Multiple Sclerosis or Huntington’s disease.

The centre is divided into three units, each catering for various needs such as long-term, short-term and respite care and rehabilitation.

The purpose built home offers 43 fully furnished en-suite bedrooms and has built up an enviable reputation in both the local and wider community for its high-quality care, including the latest assistive technology to support the mobility and care of residents.

They are committed to developing a positive and happy home where people enjoy living and working. To ensure residents continue to have an active social life, regular trips in the minibus are organised to the local shops, theatre or to take part in local events and activities. They also offer a variety of tailored activities in the centre so residents can continue to enjoy hobbies.

Their landscaped gardens are safe, secure and easily accessible, providing an attractive area to sit and relax or enjoy a spot of gardening.

Care staff are trained to the highest standards and are on hand 24-hours a day to provide professional care that respects the rights and dignity of residents, as well as full medical support from specialist nurses trained in Huntington’s, Epilepsy and learning disabilities.

The home lies on the beautiful Moray Firth coast in Nairn in the Scottish Highlands, a short journey from Inverness.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 43 Service Users

Primary Care Categories

  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Shelley MacKenzie (Home Manager)

Local Authority / Social Services

Admission Criteria

  • referral from HSCP
  • Ages from 16 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007
  • Number of floors: 1

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (43)

Manor Care Centre Reviews (21)

9.9

Manor Care Centre has a Review Score of 9.9 (9.886) out of 10, based on 18 reviews in the last 2 years.
Over all time Manor Care Centre has 21 reviews.

Overall Experience
  • 19
  • 2
  • 0
  • 0
  • 0
Date Published
  • 21
  • 0
  • 8
  • 18
  • 3
Reviewer Connection to Manor Care Centre
  • 6
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Jodie F (Niece of Resident) published on 23 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After the passing of my uncle's mother, I had to look for a suitable care home for his needs. I knew of the Manor Care Centre and was lucky to get a room for my uncle 2 days before lockdown started due to the covid pandemic. The staff have all been amazing and helped my uncle settle in from day 1. They
have been great at updating me on my uncle through the pandemic and did video calls to keep in touch which was amazing. Couldn’t have honestly found a better place to suit his needs very happy with the high standard of care he receives.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.886 for Manor Care Centre is calculated as follows: ( (190 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 210 Ratings = 4.886
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Manor Care Centre is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 10 May 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

No Bed Vacancies

Posted: 25 Aug 2025

No Current Bed / Place Vacancies

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Awards / Recognitions (6)

Meet the Team (1)

Michelle

Michelle Mackenzie

Job Title: Care Home Manager

Here at the Manor, our aim is to provide a warm welcome to you all create a desirable care home for you to live and work in and promote and guide you to the best quality of life that you deserve.


We have a successful knowledgeable core staff team who promote, empower and engage with others in a passionate, kind and caring manner.


The manor offers a range of services for younger adults from daily activities, and social skills, to promoting independence and engaging with the wider community and other businesses. We have access to an array of professionals who all assist us to make your life more enjoyable and our key focus is to be as person-centred as we can. We are all unique in our own ways.


We have access to the best nutritional advice to aid different conditions, we specialise in Huntington’s, MS, Neurological illnesses, palliate care, epilepsy and learning disabilities. We have a learning and development team who work tirelessly to ensure our staff team has access to the latest and up-to-date guidance and regularly promotes them.


At Manor Care Centre, we dedicate time to supporting our residents in reaching their goals. We go the extra mile to ensure that we provide a happy and nurturing environment for this to be possible.


We have an excellent team of staff who take the time to know and understand the needs of each individual resident. We have on-site transportation with wheelchair accessibility and organise regular trips out of the home. Our community outreach programmes also help our residents to socialise with and feel a part of the local community.


Our home is purpose-built for specialist needs as it is all ground level and our automatic doors allow for greater mobility. A number of our rooms also have living room and kitchenette units to encourage independent living and we have recently added a gazebo and a wheelchair swing to our offering.


What’s more, residents have the opportunity to meet and help take care of our resident dog, who enjoys making friends with everyone it meets.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor Care Centre to verify any information. View our terms and conditions. Manor Care Centre has an Enhanced Service - more info.