Fidra House

67a Direlton Avenue, North Berwick EH39 4QL
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9.9 30 Reviews
  • Fidra House, North Berwick
Fidra House has 60 beautiful single bedrooms with spacious en-suite shower facilities, arranged over three floors. There are two lifts which access each of the three floors. The freshly decorated bedrooms have telephone and Internet access, a wall-mounted TV and a nurse call system, for prompt assistance.

Each floor has its own comfortable open plan lounge with wide screen TV, and dining area with a fully-fitted pantry. The communal lounge on the ground floor has doors that open out onto the grounds – always a popular place to sit with a cup of tea, or for gardening activities when weather permits.

Events and activities are hugely enjoyed at Fidra House and a dedicated team, full calendar and the availability of their own minibus ensures that the level of participation is high. There are excellent connections within the community.

A wonderful Chef and kitchen team offer nutritionally-balanced, freshly prepared meals. The menu changes on a four-weekly cycle and they try to accommodate different tastes and diets as far as possible. Residents choose where to eat. Some people like the privacy of their own room, whilst others enjoy eating together in the dining room, with its windows looking out onto the garden.
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Care Provided by Fidra House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1999 – £1999

These prices are only a guideline, please contact Fidra House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in Charge

  • David Livingstone (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Parking

  • Car park to the rear of the building.

Fidra House Reviews (30)

9.9

Fidra House has a Review Score of 9.9 (9.861) out of 10, based on 17 reviews in the last 2 years.
Over all time Fidra House has 30 reviews.

Overall Experience
  • 26
  • 4
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Date Published
  • 30
  • 4
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  • 17
  • 13
Reviewer Connection to Fidra House
  • 10
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Total of 30, showing 21-30
Review from Alan S (Son of Resident) published on 10 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Hello there. Anybody visiting Fidra will know as soon as you go in through the front door, that the staff are all friendly and knowledgeable about how to deliver the care that is needed.
In spite of all the other health problems outside Fidra at the moment, they
are very careful, making sure that all the safety measures are happening before you are allowed in for the visit, and throughout the visit. Mum's room is nice and clean, and she has enough personal things there so that she can feel comfortable when she looks around too. All in all, this seems to be a nice, well-run place. Thanks.
Reply from Julie Kennedy, Marketing Manager at Fidra House
Many thanks for leaving a review regarding your mum's care. We are so pleased that you find all staff friendly and following the required safety measures and also that your mum is comfortable in our…read more
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Review from James H (Husband of Resident) published on 22 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident for five years and I have to say I have been satisfied with her care and wellbeing.
The management and staff are efficient and caring and very approachable.
Furthermore, during the present Covid situation they have coped extremely well without any incidents.
Reply from Julie Kennedy, Marketing Manager at Fidra House
Thank you very much for your feedback regarding your wife's care. The management and staff welcome feedback and they will be pleased to hear this.
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Review from Sandra B (Daughter of Resident) published on 22 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the minute you walk in, lovely friendly atmosphere at reception. Lovely clean smell kept to a high standard of cleanliness. Staff are always friendly and helpful. Have done an excellent job with regard to Covid with all the restrictions.
Reply from Julie Kennedy, Marketing Manager at Fidra House
We really appreciate you taking the time to leave a review. The staff work very hard so will be so pleased to hear your feedback.
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Review from James G (Son of Resident) published on 14 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home very clean and tidy and staff only too willing to help with any issues. Don't see the food served but from feedback, it seems it is good quality and nutritional. Lovely surroundings and garden well kept, all in all, I'm very happy with the care given.
Reply from Julie Kennedy, Marketing Manager at Fidra House
We really appreciate you taking the time to leave a review regarding the care provided for your father. We are so pleased to hear that you are happy with the cleanliness, staff, facilities and care.…read more
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Review from Lesley F (Granddaughter of Resident) published on 6 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
At a very worrisome time, my siblings and I did not expect to feel so relaxed and extremely at ease with this step in our nana’s life. These first four weeks have been so reassuring the staff are all so kind and compassionate. The food is so good and at 93, my nana is now eating vegetables (She never
has done in her first 93 years). The rooms are always clean and fresh. Also, the care that goes into each resident looking so well looked after - hair lovely, well-dressed and cared for. Every visit, I leave with a smile, sometimes a heavy heart but I feel reassured Fidra House is her perfect place.
Reply from Julie Kennedy, Marketing Manager at Fidra House
We really appreciate you taking the time to leave your feedback for the staff at Fidra House. Thank you. It is so pleasing to hear that you are reassured and feel your nana has settled and is well…read more
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Review from Howard J (Son of Resident) published on 21 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is content in Fidra House. All aspects of her care are excellent and we are reassured that her good care continues at all times, giving us a clear mind leaving her in capable, caring hands. All staff, kitchen, laundry, nursing/care, domestic are exceptionally friendly and helpful. We are particularly
pleased with the level of activities offered.
Reply from Julie Kennedy, Marketing Manager at Fidra House
Thank you very much for your review. We are so pleased that you feel reassured by the care given to your mother. There is quite a selection of activities and that is great that your mother is also…read more
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Review from David K (Son-in-law of Resident) published on 13 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
During my last visit, residents were being entertained trying to catch soap bubbles and bean bags were also being used to keep them active. Balloons were being bounced about in order for residents to catch them or knock them back to the lady working with them. The rooms have recently been upgraded.
Reply from Julie Kennedy, Marketing Manager at Fidra House
Thank you very much for taking the time to provide your feedback. The staff will be pleased and it was good for you to see the bubbles and bean bag activities that are enjoyed by the residents!
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Review from Melodie P (Daughter of Resident) published on 13 November 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are very helpful and considerate. Good activities and variety of food for residents.
Reply from Julie Kennedy, Marketing Manager at Fidra House
Thank you very much for your feedback. The staff will be pleased to hear this. We have recently appointed a new manager at Fidra House and he is responsible for ensuring that the care, services and…read more
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Review from Alexander P (Friend of Resident) published on 31 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt has been in Fidra since last year. She is 95 and although physically restricted has all her mental capacity. Before going to Fidra she lived on her own with support from visiting Carers but was obviously depressed. Fidra care and staff have brought her back to life again. Kind, understanding,
helpful staff.
Reply from Julie Kennedy, Marketing Manager at Fidra House
The staff will be delighted to hear that you feel they have helped your Aunt so much. Thank you for taking the time to let us know.
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Review from John A (Son of Resident) published on 31 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very well looked after, the staff always make friends and family welcome, the care home is well run and looked after by the maintenance staff also meals are excellent and a good variety. I would not hesitate to recommend Fidra to anybody.
Reply from Julie Kennedy, Marketing Manager at Fidra House
Thank you very much for your feedback and this will be shared with the staff. It is so good to know that your mum is being well looked after.
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Current Review Score: 9.9 (9.861)

Overview of Review Score

The Review Score of 9.9 (9.861) out of 10 for Fidra House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.861 for Fidra House is calculated as follows: ( (176 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 202 Ratings = 4.861
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Fidra House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 17 Mar 2025
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Good (4)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 06 Oct 2025

Single ensuite room

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Awards / Recognitions (3)

Meet the Team (4)

David

David Livingstone

Job Title: Manager Joined: 2023

Fidra House is managed by David Livingstone. David has worked in care homes for over 14 years, during this time he has progressed from a care assistant, and senior roles, to his current position as manager. He has completed his BA in Health and Social Care qualification.


David works closely with Deputy Manager Jill Paterson in leading the team of support staff, care workers and registered nurses. David is passionate about providing the highest standard of care and respect. If you would to know more about Fidra House and the services on offer please get in touch with David or Jill and they will be happy to assist.

Jo

Jo Comrie

Job Title: Care Quality Manager Joined: 2017

RGN qualified in 1994, Jo has worked in care homes since 1999 and now holds additional qualifications of a Pg Dip HSc in Advanced Nursing.


Jo returned to Randolph Hill in 2017, as Deputy Manager, after managing a nursing home in New Zealand for 8 years. Jo was promoted to manager in 2019, then Senior Manager in 2021 and is now Care Quality Manager.

Julie

Julie Tulloch

Job Title: Care Standards Manager Joined: 2024

Julie Tulloch is our Care Standards Manager. She has been a registered nurse for almost 35 years and is also a registered community nurse and nurse prescriber. For the last 18 years she has worked as a nurse regulator in health and social care, and joined us from her most recent role as an inspector with the Care Inspectorate.


Like everyone at Randolph Hill, Julie’s drive and focus is to make sure that all of the people that we care for receive the best, high quality service that is right for them. Julie firmly believes that people should enjoy living their life to the full in a nursing home and that nursing homes should be at the heart of the community.


Outside of work Julie likes to be active and enjoys walking in our beautiful countryside, gardening and exercising especially dancing related exercise such as Zumba.

Nicole

Nicole Sowe

Job Title: Operations Manager Joined: 2025

Nicole qualified in 2013 as a registered general nurse, since then she has worked in a variety of roles within social staff nurse through to manager, operations and quality roles. Nicole joined Randolph Hill after almost 4 years in a variety of operational and quality based roles for a large care organisation. Her passion is ensuring our homes are the best place to live and work for all who use them.

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