Lammermuir House Care Home

East Links Road, Dunbar EH42 1LT

Lammermuir House Care Home is located near the sea and overlooks the Firth of Forth in Dunbar. Shops, amenities, public transport and the A1 motorway are all easily accessible.

This purpose built care home provides accommodation in single occupancy rooms, all of which are with en-suite facilities.

Lammermuir House provides TV lounges and a quiet sitting room for relaxation. Separate dining rooms (with lovely sea views), where residents can socialise at meal times, are also available. Traditional home cooking using fresh produce is served with residents being able to select from daily menu choices. Residents are of course welcome to dine in their own room if preferred. The entertainment of guests and arrangement of small private parties attracts a small extra charge.

Residents may benefit from the regular visits made to the home by an experienced hair stylist and qualified chiropodist.
Complementary therapies can be arranged for residents if required. Laundry for residents is undertaken by the home.

Lammermuir House provides a varied programme of activities for the benefit of residents. Visitors are welcome at any time.

Group: Four Seasons Health Care

Person in charge: Jessica Millburn (Home Manager)

Local Authority / Social Services: East Lothian Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Alcohol Dependence (past or present)

Admission Information: Ages 65+.

Single Rooms: 48

Rooms with ensuite WC: 48

Facilities & Services: Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Inspectorate* Report on Lammermuir House Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 7.7 (maximum of 10) for Lammermuir House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Lammermuir House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.625 for Lammermuir House Care Home is calculated as follows: ( (17 Excellents x 5) + (5 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 24 Ratings = 4.625

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.104 Points relating to the number of positive Reviews for Lammermuir House Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9.6 Target = 0.104

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.7 Lammermuir House Care Home has a Review Score of 7.7 (7.729) from 2 Reviews


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lammermuir House Care Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lammermuir House Care Home

  • Husband of Resident/Service User
    2

The home has a pleasant and relaxed environment. Staff are kind, caring and very competent. They get on well with each other which adds to the pleasant atmosphere. I have no doubt that my wife is being well looked after. My daily visits are always welcome. My wife is always clean and dressed in clean clothes. Having visited several other homes in this area, I am sure I made the right choice.

How likely would you be to recommend Lammermuir House Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

Ronnie Cavanagh, Digital Marketing Executive at Lammermuir House Care Home responded to this review on 22 Feb 2018:

Thank you, Allan, for your comments about your recent experience at Lammermuir House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

Content that my wife is well cared for at a difficult time for myself.

How likely would you be to recommend Lammermuir House Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

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