Broxburn Nursing Home

1 Lumsden Court, Broxburn EH52 5LX

Owner: Broxburn Nursing Home Ltd

Person in charge: Sinead Johnstone (Manager)

Local Authority / Social Services: West Lothian Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Dementia

Specialist Care Categories: Alzheimer's

Single Rooms: 43

Rooms with ensuite WC: 43

Weekly Charges Guide: Nursing Care Single £523 – £570 (These prices are only a guideline, please contact Broxburn Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Inspectorate* Report on Broxburn Nursing Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 9.6 (maximum of 10) for Broxburn Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Broxburn Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.819 for Broxburn Nursing Home is calculated as follows: ( (70 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 83 Ratings = 4.819

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.814 Points relating to the number of positive Reviews for Broxburn Nursing Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 7 Reviews ÷ 8.6 Target = 0.814

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Broxburn Nursing Home has a Review Score of 9.6 (9.633) from 7 Reviews


Average Ratings

  • Excellent
    6
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Broxburn Nursing Home?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Broxburn Nursing Home

  • Daughter of Resident/Service User
    4
  • Daughter-in-law of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Sister of Resident/Service User
    1

Broxburn Nursing home has proved itself to be a happy environment for its patients. The staff are very friendly to everyone, their medical care is excellent. They also try to get patients to interact within their capabilities and trying new things. I have no hesitation in recommending this nursing home it has given my family the peace of mind that our loved one is being well taken care of mentally as well as physically.

How likely would you be to recommend Broxburn Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

I can not recommend Broxburn Care Home enough.
The residents are very well looked after by the friendly, smiling, patient and caring staff.
The residents enjoy good food, outings, sing-alongs, visiting entertainers, social nights and pamper sessions to name but a few.
The staff are upbeat and treat the residents with affection and respect.
A most difficult decision of having to have my father go into care was made easier, in the knowledge that he is looked after by the most caring, capable and hardworking staff.

How likely would you be to recommend Broxburn Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

My relative has been in the home for a year now and I have to say that the care and support he and our family have received has been 1st class since day one. The difference in him has been fantastic. While it may not be the fanciest in town the important thing is that the staff are amazing and caring and dare I say it loving. That is more important to me than a fancy room in a home where no one interacts with the residents.
Their activities co-ordinator does a remarkable job with activities most days and its great to see staff joining in with the activities. The private Facebook page for family's and friends is a fantastic support to members of my family who do not live close enough to visit regularly. This allows them to see what our relative is doing and they can see how happy he is.

How likely would you be to recommend Broxburn Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

During the visits to this care home I have to say the level of care is excellent, every member of staff I have seen is kind and caring. There are lots of activities and party nights and also lots of outside entertainers come in to perform for the residents. The menus I’ve seen also look scrumptious and wholesome. I can’t fault it.

How likely would you be to recommend Broxburn Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

Since my Dad went into the care of the staff at Broxburn Nursing Home he has been given a new lease of life. The difference in him is wonderful, he seems at least 10 years younger than his 90 years. He has made friends and now takes an interest in many things - he particularly enjoys the social nights and anything that involves music. The staff are amazing with him - he constantly sings their praises. He is very well looked after and it is a great weight off the family’s shoulder to know that he will always be well cared for. He has a lovely room which affords him privacy and peace and quiet if he so desires. Just recently, because the weather has been fine, he has enjoyed the sunshine and fresh air in the lovely gardens. He seems to really enjoy the food (his only complaint is that he has put on weight!) I would definitely recommend Broxburn Care Home to anyone looking to put a loved one into care. Thanks to everyone who looks after him, very much appreciated!

How likely would you be to recommend Broxburn Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

The staff are wonderful, both with the residents and with visitors/family. There is a good atmosphere in the home. The new activities coordinator is doing a great job. Any concerns are dealt with promptly. There is a lovely garden. If I end up in a care home I'd be happy to come to this one!

How likely would you be to recommend Broxburn Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My mother has been resident here for over 18 months now and we as a family, are very happy with the service provided by Broxburn Nursing Home.

Quality of Care
In the 18+ months she has been there, she has received an excellent quality of care. The nursing/care team are on the ball and quick to help us when we have queries, or notify us of any concerns they have. The regular review meetings are great, as it gives us a chance to discuss my mother's needs.

Friendly Staff
The staff in general are very helpful, but there are a special few who go above and beyond. They make an extra effort to get to know my mother and the other residents; laughing and joking with them and creating a lovely atmosphere.

Activities
I'm delighted with the recent activities on offer; day trips, performers entertaining the residents etc. I hope this will continue, as I think it's so important to keep people like my mother stimulated and busy, not just sitting around all day watching television and suchlike.

How likely would you be to recommend Broxburn Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Submit a Review for Broxburn Nursing Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website, the care provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers. It can take up to 30 days for a review to be published or deemed non-compliant.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for Broxburn Nursing Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Broxburn Nursing Home