Meadowvale Care Home

1 Bridgend Court, Bathgate EH48 2BF

Meadowvale Care Home is located near to Bathgate town centre and enjoys views over Bridgend Park to the Bathgate Hills. The home is close to shops, amenities and public transport.

This purpose built care home provides accommodation in single occupancy rooms, all of which have toilet facilities.

Meadowvale features TV lounges and a quiet sitting room for relaxation. Separate dining rooms, where residents can socialise with others at meal times, are also available. Traditional home cooking using fresh produce is served with residents being able to select from the daily choices available. Special diets can be catered for.

Regular visits are made to the home by an experienced hair stylist and qualified chirpodist. The home can arrange for complementary therapies if required.

A good selection of activities are available.

Group: Four Seasons Health Care

Person in charge: Fran Long (Home Manager)

Local Authority / Social Services: West Lothian Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 52 Service Users

Registered Care Categories*: Dementia

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Filipino

Single Rooms: 52

Rooms with ensuite WC: 52

Facilities & Services: Respite Care • Convalescent Care • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Inspectorate* Report on Meadowvale Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 8.4 (maximum of 10) for Meadowvale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Meadowvale Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.296 for Meadowvale Care Home is calculated as follows: ( (26 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 71 Ratings = 4.296

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.135 Points relating to the number of positive Reviews for Meadowvale Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 4 Reviews ÷ 10.4 Target = 0.385

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.4 Meadowvale Care Home has a Review Score of 8.4 (8.431) from 6 Reviews


Average Ratings

  • Excellent
    2
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Meadowvale Care Home?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Meadowvale Care Home

  • Daughter of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Resident / Service User
    1
  • more

My mother was very ill and the staff at Meadowvale were very caring towards my mum and our family. The staff went above and beyond to make my mum and us as a family comfortable.

How likely would you be to recommend Meadowvale Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.8 out of 5

Ronnie Cavanagh, Marketing at Meadowvale Care Home responded to this review on 02 May 2018:

Thank you, Mary, for your comments about your recent experience at Meadowvale Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

My dad was unwell during night shift hours, agency nurse in place. Information re power of attorney not in dad's records but in office cause dispute. Dad's care next day with regular staff, great. Issue with above sorted and through GP end of life care put in place for all staff to see. Manager absolutely great help and all the regularly trained staff and GP.

How likely would you be to recommend Meadowvale Care Home? Extremely Likely

Overall Standard

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Average Rating:   3.8 out of 5

Ronnie Cavanagh, Digital Marketing Executive at Meadowvale Care Home responded to this review on 23 Aug 2017:

Thank you, Hazel, we always appreciate individuals taking the time to give their feedback. All of our staff are committed to providing the best possible care experience for all of our residents and we are happy to hear you have been supported throughout by the manager and all staff involved.

Think a lot of it all.

How likely would you be to recommend Meadowvale Care Home? Likely

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Average Rating:   4 out of 5

Ronnie Cavanagh, Digital Marketing Executive at Meadowvale Care Home responded to this review on 21 Aug 2017:

Thank you Noreen, for your feedback. We were delighted to hear about your positive experience at Meadowvale Care Home. Have a wonderful day!

Everybody was so helpful and went out of their way to help.

How likely would you be to recommend Meadowvale Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Ronnie Cavanagh, Digital Marketing Executive at Meadowvale Care Home responded to this review on 21 Aug 2017:

Thank you Brian, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Meadowvale Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

We are her frequently (weekly) to visit my relative. He always seems at ease so is obviously in good care. Staff are really friendly and always talk.

How likely would you be to recommend Meadowvale Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.1 out of 5

Plenty of staff, food and drinks available on request and welcoming cleanliness good as there is no "smell" as in some care homes.

How likely would you be to recommend Meadowvale Care Home? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.2 out of 5

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