Gilmerton Neurological Care Centre

9 Moredunvale Road, Gilmerton, Edinburgh EH17 7QU
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9.6 35 Reviews
  • Gilmerton Neurological Care Centre, Edinburgh
Gilmerton Neurological Care Centre is a purpose-built facility located in Edinburgh’s Moredun area, conveniently close to local shops, amenities, public transport links, and the A772. Cameron Toll Shopping Centre is just a mile away, offering easy access for residents and visitors.

The centre specialises in nursing and social care for younger adults living with brain injuries or other neurological conditions. Registered with the Headway Organisation since December 2018, Gilmerton delivers expert care that includes Slow Stream Rehabilitation, supported by a specialist, multidisciplinary team.

Accommodation is provided in comfortable single-occupancy rooms, each with private toilet facilities, allowing residents privacy and dignity in a homely environment.

Communal areas include welcoming lounges and dedicated dining rooms where residents can enjoy freshly prepared meals made from local produce. Daily menu choices are available, and special dietary requirements are fully catered for.

A range of additional services including visits from a qualified chiropodist and experienced hair stylist are available on-site, with complementary therapies offered upon request. Gilmerton also provides a varied and engaging programme of activities, designed to support social interaction, personal interests, and overall wellbeing.
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Care Provided

Primary Care Categories

  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • For a maximum of 15 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Victoria Mitrea (Centre Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (15)

Gilmerton Neurological Care Centre Reviews (35)

9.6

Gilmerton Neurological Care Centre has a Review Score of 9.6 (9.630) out of 10, based on 8 reviews in the last 2 years.
Over all time Gilmerton Neurological Care Centre has 35 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Gilmerton Neurological Care Centre
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Total of 35, showing 21-35
Review from Samantha K (Daughter of Resident) published on 12 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am blown away by the friendliness of the staff, how well my mum is doing, and the overall feel of the home. I have never seen my mum so content and happy. She has formed close bonds with the staff and loves being in the home. I cannot praise this home and the wonderful staff enough. They were so accommodating
to me, and I instantly felt welcome and at ease in the home.
Reply from Olivia Shields, Marketing Assistant at Gilmerton Neurological Care Centre

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Gilmerton Neurological Care Centre has been so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from L M (Daughter of Resident) published on 15 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's care has been second to none. Staff are clearly passionate in their care for residents and I have only seen them treated with dignity and respect. Staff have put a lot of effort into mum's rehab to a point where she is now able to return to the home environment; a point we never thought would
be reached throughout the journey. GCH and the Wilson Unit have succeeded where specialist rehab hospitals didn't.
Reply from Kristen Fitzgerald, Marketing Assistant at Gilmerton Neurological Care Centre

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Gilmerton Neurological Care Centre was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Mark T (Friend of Resident) published on 25 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the home to be reassuringly secure without being oppressive. Staff were very welcoming without losing the core person-centred care. The decor was fresh and inviting and all other service users were open, friendly and appeared very comfortable and stress-free.
Reply from Jasmine Bracken, Marketing Administrator at Gilmerton Neurological Care Centre

Thank you, Mark, for letting us know how we are doing at Gilmerton Neurological Care Centre. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from K M (Daughter of Resident) published on 18 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my relative is receiving. The staff are very good and caring. The home is always very clean. We also, like that our relative is kept as active as possible.
Reply from Jasmine Bracken, Marketing Administrator at Gilmerton Neurological Care Centre

Thank you for your comments about your recent experience at Gilmerton Neurological Care Centre. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care

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Review from R C (Friend of Resident) published on 7 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic experience, all the staff were so attentive, friendly and great to talk to. Always someone on hand and all this created a great environment. Best of all though, is that my friend seems so happy and friendly with everyone. Great care home, thoroughly delighted.
Reply from Jasmine Bracken, Marketing Administrator at Gilmerton Neurological Care Centre

Thank you for your comments about your recent experience at Gilmerton Neurological Care Centre. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from C W (Friend of Resident) published on 4 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely, calm and caring environment. Staff gentle but efficient.
Reply from Jasmine Bracken, Marketing Administrator at Gilmerton Neurological Care Centre

Thank you for letting us know how we are doing at Gilmerton Neurological Care Centre. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from F W (Sister of Resident) published on 1 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found the care and staff in Gilmerton nursing home to be good. Everyone is very friendly and nothing seems too much trouble for the staff. My sister says, the food is nice and she is happy with the changes. Rooms are nice, kept clean and fresh.
Reply from Jasmine Bracken, Marketing Administrator at Gilmerton Neurological Care Centre

Thank you we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Gilmerton Neurological Care Centre was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from A R (Brother of Resident) published on 1 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I come to see my brother, he is always clean and happy.
Reply from Jasmine Bracken, Marketing Administrator at Gilmerton Neurological Care Centre

Thank you for letting us know how we are doing at Gilmerton Neurological Care Centre. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
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Review from D B (Friend of Resident) published on 24 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In all my visits to my friend, the staff have been superb. Extremely attentive to my friend's needs on a daily basis. The range of activities, summer parties and outings give my friend lots of things to take part in. When things need to be done at short notice, the needs of my friend are always a priority.
Reply from Jasmine Bracken, Marketing Administrator at Gilmerton Neurological Care Centre

Thank you for letting us know how we are doing at Gilmerton Neurological Care Centre. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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Review from Gemma M (Daughter of Resident) published on 13 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad is very settled and happy here. His care is excellent and we have no complaints at all. His room is comfortable with everything he needs, though it can look a bit tired due to furniture marks etc.
Reply from Jasmine Bracken, Marketing Administrator at Gilmerton Neurological Care Centre

Thank you, for your comments about your recent experience at Gilmerton Neurological Care Centre. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review from Francis J (Brother of Resident) published on 24 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I visit my brother the staff are always courteous and the staff and management are there and are available to answer any questions.
Reply from Ronnie Cavanagh, Marketing at Gilmerton Neurological Care Centre

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.

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Review from Pattaramon W (Friend of Resident) published on 23 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are kind, warm and caring. You can see the warmth in their eyes when they are with the residents. I think it is very important that residents feel welcomed and cared for in a care home. I will definitely recommend Gilmerton Neurological Care Centre to someone when I have the chance to.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Gilmerton Neurological Care Centre

Thank you for your wonderful feedback about your experience at Gilmerton Neurological Care Centre. We're happy you found our staff to be so supportive during your experience here and were so pleased with the quality of our care. Thanks again for the recommendation, and have an amazing day!

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Review from Heather S (Sister of Resident) published on 18 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever we visit, which is not on a regular day or time, we always receive the same warm welcome. I always find the home in good order.


Our relation who has been at Gilmerton for a few years now, is always able to confirm that he is being well cared for, which is very reassuring.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Gilmerton Neurological Care Centre

Thank you, Heather, for your positive comments about Gilmerton Neurological Care Centre. We really appreciate you taking the time to let us know how we are doing and that you have found our staff to be so supportive during your experience here. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We look forward to seeing you again soon. Take care!

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Review from May M (Daughter of Resident) published on 19 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at the above nursing home for nearly 15 years. She has Alzheimer's and vascular dementia. The care she has been given over all of those years has been amazing. She is in the Eden Unit and every single member of staff have care for her with so much kindness, that I never worry
about her. It does not matter what time of day I go to visit her, she is always comfortable.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Gilmerton Neurological Care Centre

Thank you, May, for taking the time to share your experience of Gilmerton Neurological Care Centre. It is fantastic to hear it has been so positive. Our residents’ wellbeing is our main priority and it is great to hear that you have been so pleased with the quality of our care your mother receives. We look forward to seeing you again soon. Thank you once again, and have a fantastic day!

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Review from Chloe T (Niece of Resident) published on 13 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are always extremely friendly and have done so much for my aunt. The home is a clean and pleasant environment to visit.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Gilmerton Neurological Care Centre

Thank you, Chloe, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Gilmerton Neurological Care Centre was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have a great day.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.630)

Overview of Review Score

The Review Score of 9.6 (9.630) out of 10 for Gilmerton Neurological Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.830 for Gilmerton Neurological Care Centre is calculated as follows: ( (78 Excellents x 5) + (16 Goods x 4) ) ÷ 94 Ratings = 4.83
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Gilmerton Neurological Care Centre is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Victoria

Victoria Mitrea

Job Title: Home Manager

Victoria is a dedicated and qualified registered nurse with an SVQ 4 in Care Service Leadership & Management, as well as holding certifications in First Aid and Safeguarding Adults.


Since starting her career in the UK, Victoria has advanced from Care Assistant to Registered Nurse, where she mentored nursing students and coached newly qualified nurses, before being promoted to Deputy Home Manager.


Outside of work, Victoria finds peace and fulfilment in gardening and enjoys reading books on leadership and care strategies to remain informed and inspired. Spending time with extended family is also important for Victoria.


Victoria's biggest achievement is building a new life in the UK at 39, despite limited English, to help her daughter pursue a dream of becoming a lawyer.
‘’Finding the right care home is an important decision, and it’s essential to choose a place where you or your loved one will feel safe, valued, and cared for’’

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