The Argyle Care Home

21 West Argyle Street, Helensburgh G84 8XP
Review Us
9.6 29 Reviews
  • The Argyle Care Home, Helensburgh
A warm welcome awaits at The Argyle Care Home situated on the edge of Helensburgh's conservation area, only a short distance from the centre of town.

With the luxury of Argyle House and the smaller traditional country house homeliness of Argyle Lodge, The Argyle Care Home offers accommodation to suit a variety of tastes and preferences.

The communal living spaces and outside garden and patio areas provide a choice of relaxing surroundings.

Nursing Care, Dementia Care and Residential Care are available and provided by the caring and highly trained team.
Show The Argyle Care Home on the Map

Care Provided by The Argyle Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1650
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1650
  • RESPITE Self-Funded Nursing Care: from £1650
  • RESPITE Self-Funded Nursing Dementia Care: from £1650

Full details will be discussed on an individual basis

The price(s) shown are provided by the care home. Contact The Argyle Care Home for full pricing details and T&Cs.

Contact The Argyle Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact The Argyle Care Home to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Veronica Dormer (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (41)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Visitors are always welcomed to The Argyle Care Home.

Parking

  • Parking available outside the care home and on the street adjacent.

The Argyle Care Home Reviews (29)

9.6

The Argyle Care Home has a Review Score of 9.6 (9.592) out of 10, based on 17 reviews in the last 2 years.
Over all time The Argyle Care Home has 29 reviews.

Overall Experience
  • 18
  • 9
  • 1
  • 1
  • 0
Date Published
  • 29
  • 8
  • 10
  • 17
  • 12
Reviewer Connection to The Argyle Care Home
  • 11
  • 6
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 29, showing 21-29
Review from L O (Daughter of Resident) published on 14 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am happy that my Mum is in a secure and safe environment with friendly and approachable staff. The staff are trying to engage her in the activities within the home but Mum's not very interested in artistic handcrafts etc, perhaps other activities could be looked for. Although it is usually easy enough
to speak with staff it would be beneficial for relatives to have some regular/quarterly meetings with the manager and staff to discuss matters within the home. Overall I am pleased with Mum's care.
Reply from Janice McCormick, Home Manager at The Argyle Care HomeWe appreciate you taking the time to share your thoughts on The Argyle Care Home. It brings us great joy to hear of your happiness knowing that your mother is in a friendly, secure and safe environment. We always welcome new activity suggestions from family members, and this month, we have a wide range of activities on offer, including gardening, yoga, meditation, manicures, live singing performances, and more. Our relative's meetings are held quarterly, with the next one scheduled for June. Please note that we have an open-door policy, and you can arrange to speak with the care home management at any time. Thanks again for your review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mairi W (Daughter of Resident) published on 5 April 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
My dad has only been in 2 weeks and we have had lots of issues with the care home including a serious safety issue. Poor standards of practice and management. The Care Home has promised improvements but time will tell.
Reply from Janice McCormick, Home Manager at The Argyle Care HomeThank you for taking the time to provide us with your valuable feedback. We appreciate your concern regarding the "serious safety issue" you brought to our attention. As we discussed, our garden is secure, and it is standard practice to encourage our residents to access the garden through the patio doors. Nevertheless, we value your feedback and have since implemented a keypad entry to further enhance the security of the garden area access. Your input is important to us, and we are committed to continuously improving our facilities based on the feedback we receive. Thank you for bringing this to our attention.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Clive B (Son of Resident) published on 21 March 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Initially when Mum moved onto the home she was involved by the Staff in the activities but as time went on and Mum's dementia worsened her involvement became less and less. I would however like to say that the staff were always friendly and welcoming to me whenever I visited. My issues began when Mum's
health deteriorated due to her Bowel Cancer, Mum was admitted to hospital and it took three days for me to be informed of her admission, I was not contacted because suddenly one number was incorrect in my contact mobile number. When she was released from the hospital because they could do nothing more for her I didn’t get sight of the discharge letter until two days later when a nurse in the home informed me that Mum was terminally ill. The home would not provide lip balm for her dry lips, they required a prescription, nor would they give her a straw to drink with, I had to bring some in.
Her end-of-life care fell mostly to myself, ensuring that she was washed and changed daily.
Reply from Janice McCormick, Home Manager at The Argyle Care HomeWe are so sorry for your loss and thank you for taking the time to write a review for The Argyle Care Home. We appreciate your kind words about our staff and their friendly demeanour as we pride ourselves on the standards of care delivered by our highly trained and motivated team. We look forward to meeting with you to help us understand the issues you have raised in more detail so we can look into them further. With kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ron M (Brother of Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been very pleased with the care my brother has received since entering The Argyle Care Home. Everyone has been kind and attentive and patient and thoughtful of his needs. The staff have always been friendly and helpful and the premises are clean and warm. One member of staff, in particular,
has been outstanding in her attention to his needs.
Reply from Janice McCormick, Home Manager at The Argyle Care HomeThank you for taking the time to share your positive experience with us. We are glad to hear that your brother is receiving quality care and that our staff have been kind, attentive, patient and thoughtful of his needs. It's great to know that you find our care home to be clean and warm. We strive to provide exceptional care and service to all of our residents and we're happy that we have met your expectations. Thank you for choosing The Argyle Care Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G W (Son of Resident) published on 12 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
For such a well-worn, charming building, the facilities and the staff make it a very caring environment for the residents. It is run like clockwork and the staff can accommodate most requests.
They are super friendly and extremely professional in their roles.
Reply from Dawn Lambert, Home Manager at The Argyle Care HomeWe would like to express our sincere gratitude for taking the time to share your thoughts and feedback on your experience as a family member of a resident here in The Argyle Care Home. Your kind words mean the world to us, as we strive to provide the best possible care and environment for all our residents and their families. At The Argyle Care Home, we take great pride in creating a welcoming and comfortable atmosphere that promotes a sense of community and fosters meaningful relationships among our residents and staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Samantha G (Daughter of Resident) published on 11 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very happy with the care that Dad receives at Argyle Care Home. I know my dad is looked after and always has good things to say about the staff.
I would like to give a special mention to Dad's key worker, she is really good with Dad and always keeps me updated on Dad's care.
Reply from Dawn Lambert, Home Manager at The Argyle Care HomeWe would like to express our sincerest gratitude to you for taking the time to write such a glowing review about The Argyle Care Home. It is our great privilege to care for your dad as it is for all our residents. At The Argyle Care Home, we always strive to provide the best possible experience for everyone in our care. Your kind words are a testament to our hard work and dedication to our residents' well-being. Once again, thank you for choosing The Argyle Care Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A M (Wife of Resident) published on 26 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are excellent. My husband, unfortunately, has no words, and the staff are very good at working out what he wants. They are very kind to him and to me.
Reply from Michelle Carr, The Argyle Care Home Manager at The Argyle Care HomeThank you, we greatly appreciate you taking the time to post such a glowing review for us. It. is our great pleasure to care for your husband and all the wonderful residents here at The Argyle. With thanks from The Argyle Care Home team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth S (Daughter of Resident) published on 25 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are wonderful, and they look after my mother really well. Some of them call her auntie; she is well taken care of, and every day I am in, she has clean bedding. The staff are amazing. Thank you so much for all your love and care.
Reply from Michelle Carr, The Argyle Care Home Manager at The Argyle Care HomeThank you, Elizabeth, we are delighted to receive your fabulous review of our service. Providing top class care is our highest priority, and we greatly appreciate your kind words. With thanks from The Argyle Care Home team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L M (Friend of Resident) published on 8 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an amazing home, the staff are caring and conscientious towards their residents but also to visitors, nothing is too much trouble. The home is clean and inviting and if I was looking for a place for myself or a relative then the Argyle Care Home would be top of my list.
Reply from Michelle Carr, The Argyle Care Home Manager at The Argyle Care HomeThank you. What a wonderful review, we delight in receiving your five-star ratings and glowing comments, both of which are greatly appreciated! With thanks from The Argyle Care Home team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.592)

Overview of Review Score

The Review Score of 9.6 (9.592) out of 10 for The Argyle Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for The Argyle Care Home is calculated as follows: ( (138 Excellents x 5) + (54 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 198 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for The Argyle Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (2)

Veronica

Veronica Dormer

Job Title: Home Manager Joined: 2025

Veronica is a highly experienced Registered Nurse within health and social care, bringing over two decades of clinical and leadership expertise to the role. Throughout her 20-year career, she has demonstrated an unwavering commitment to delivering high-quality, person-centred care. Her professional journey reflects a deep passion for supporting individuals with dignity, compassion, and respect, with several years’ experience as a Care Home Manager.

Daire

Daire Bruen

Job Title: Deputy Manager Joined: 2023

Daire is the Deputy Manager at Argyle Care Home, working closely alongside the Home Manager to support the day-to-day running of the service. In this role, Daire plays a key part in leading and guiding the staff team, ensuring that high standards of care are consistently delivered to all residents.


With a strong focus on quality, dignity, and respect, Daire is committed to creating a warm, safe, and supportive environment where residents feel valued and well cared for. Daire also works collaboratively with families, healthcare professionals, and the wider team to ensure each resident receives personalised care that meets their individual needs.


Through a hands-on and approachable leadership style, Daire supports staff development, promotes best practices, and helps maintain a positive and compassionate culture within the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Argyle Care Home to verify any information. View our terms and conditions. The Argyle Care Home has an Enhanced Service - more info.