Cardonald Care Home

My auntie was a resident in Cardonald for nearly 2 years, the care she received was caring and compassionate even when her behaviour was challenging she was treated with dignity. The staff are warm friendly and throughout this pandemic have kept residents safe. My auntie loved to sing and dance and even though we couldn't visit inside the home we were kept up to date on the social media page that was set up the communication throughout was great, it was wonderful to see her happy. My mum was a resident too (my auntie's sister) she passed in August last year and was treated like one of their own too. I would 100% recommend Cardonald to anyone the carers are amazing and I classed them as friends. Unfortunately, my aunt passed away 2 weeks ago but I will be forever grateful for the care and love my mum and auntie received from the staff at Cardonald care home.

The staff at Cardonald have been fantastic. Wonderful love and care shown to my mum. Very attentive to her health and emotional needs. Very helpful with communication to family members. Couldn't ask for better. Thank you very much.

I would like to thank the staff so much as they are amazing.

The staff all chat with my mum, everyone is so nice and treats Mum with patience and love. The job the staff have done this past year is remarkable and deserves to be recognised. The only thing I would say is that communication is sometimes not good.

Using social media, the residents' relatives and friends have been updated with everything that's going on in the home which helps give us all a good peace of mind.

My Mother in Law was a resident in this home for many years. Through thick and thin the staff formed a strong bond with her, despite her grumbles and somewhat pass remarkable comments. They were attentive to her and we always felt she was amongst friends (including her favourite entertainer). Everyone had time for a blether with her- the care staff, kitchen and laundry staff and not forgetting the handyman and she enjoyed filling us in on the gossip. We were always made to feel welcome and appreciated staff who took time to organise face time when we were unable to visit. We are glad to have the memories of her 90th birthday afternoon tea when all gathered to celebrate with her.

My sister has been a resident for 4 years. She cannot speak so communication is difficult but the wonderful staff find a way. She could not have better care. One lady, in particular, has been very helpful, with photos and updates during the lockdown. The place is spotless and friendly.

The health risk management of her falling from the restraint of her bed, and the sensitive management of her overview, personal soothing and assistance, whilst not raising the acute anxiety resultant from seeing strangers, has been exemplary. Put simply, the staff are technically competent, fundamentally honest, and they care. Staffing levels and staffing/management quality, provide as pleasant an environment free from pervasive odours, as any care home in Glasgow.

I would like to take this opportunity as a family to thank the amazing staff at Cardonald Care Home for the outstanding care my Mum received during her 2 and a half years as a resident there. The home staff became like family, always treating Mum with compassion, dignity at all times, and their outstanding personal family support when we needed it throughout Mum's time at the home. Sadly after a short illness, Mum passed away at the end of August and I want to express my gratitude to all staff at the home, they went above and beyond their caring role during her last few weeks, showing dedication, personal love and care she needed at this difficult time. This has helped us deal with our loss knowing that her palliative/end of life care was first class, treating her with the respect she deserved. As a family, we want to thank each care team member in the home for their dedication and quality of care and for the support the family have received from them especially at this time.

Well done to all the hard-working caring staff.

My father is a new resident of Cardonald. He was moved in just before lockdown, an extremely anxious time for everyone. My mother and I were heartbroken we couldn’t settle my father in ourselves. The staff have been absolutely first class. They have gone above and beyond and we couldn’t ask for more. My dad seems to have settled well under extremely difficult circumstances and all the staff who are helping him have been so helpful and kind, taking time to help my dad communicate through social media. My dad looks happy and well cared for, he told us he had a fish supper on Friday and true enough fish and chips were on the menu. Thank you from the bottom of our hearts, it’s very much appreciated. We know he’s been very well looked after.

I would recommend this care home, it’s warm homely feel and caring kind staff made my mum's first time in respite care much easier than we anticipated.

As a former nurse, I could see that my mother was treated with kindness and compassion. Everything I asked for her was accommodated as far as possible. There are many names that I recognise as kind but there are two in particular who were kind enough to take my mum with us to Rothesay. That meant so much to all of us in her last days, thank you all again. You have no idea what it meant to us.