Olympia House Care Home

I can easily say these guys have been brilliant with my mum. She's now there permanently and they provide a great service. From the managers, office staff nurses and care workers, even to the kitchen staff. Absolutely fantastic and I have no hesitation in recommending this care home. Highly satisfied. Thank you Olympia House. My mother has so picked up since she moved there in November. That's all down to the manager and staff.

All in all great place.

My father has been in the care home for 6 weeks now. After settling in we are happy with the care home, the only thing I would improve is the weekend staff seem to be all Agency and don't seem to care the way the weekly staff care. Hence we have to be there at weekends.

The standard of care at Arcadia Gardens was excellent. The room was clean and tidy. The standard of nursing care was outstanding. The carers were so helpful and understanding during difficult times. Can't praise the staff highly enough.

We have found the care and atmosphere at Arcadia Gardens wonderful. Our mum settled in with the help of wonderful staff and a loving environment. Geography and closeness to her sisters are the only reasons we are moving Mum - otherwise, we would be keeping the current set-up. We want to say a big thank you to the wonderful staff and residents of Arcadia Gardens and wish you all the very best.

My dad is well looked after and is much happier than he has been in a long time. I am happy with the care he is receiving. Many thanks.

Naturally, it took a few weeks for my cousin to settle and for the staff to get to know her and understand her needs. Since then she has been well cared for in a gentle, non-patronising way. She's very happy and settled which is reassuring after the resistance she displayed to going in. She is enjoying the food and eating well. Thank you so much to all the caring, dedicated staff.

Great staff and Mum well looked after.

The staff in this care home are the most efficient I have ever met. Their care of the residents is second to none. All visitors are made so welcome and residents are so much at ease.

The warm, caring nature of Arcadia Gardens is evident from the moment you arrive. The facility is very clean, tidy, and welcoming. The staff are very friendly and understanding of a relative's concerns. I'm so glad my uncle was temporarily put there as my mind was rest-assured.

I have only positive things to say about my dad's stay in Arcadia Gardens. Overall, the family are satisfied with the level of care my dad has received during his spell in the care home.

The home is nicely laid out but I would say my husband's room is basic. I know nothing about his choice of food or activities. The staff are friendly and kind but I am sure it is understaffed.

My mother has been in Arcadia Gardens for three weeks and I'm very glad she is in here and very relieved.

Safe, friendly, clean and caring. Can't ask for anything more.

My mother went into the home for respite. The staff were so friendly and helpful it really helped to settle her and make her stay so enjoyable that we are going to make it a permanent arrangement. The staff go out of their way to helo and they are patient and nothing is too much bother. They exceeded our expectations.

My mum is happy here and likes all the staff. She likes the food and said the staff are lovely and helpful.

Staff helpful and welcoming. Gran seems happy. Any questions asked are answered promptly.

Since the new management has come to Arcadia I have seen a vast improvement in the home as in staff and activities and residents getting regular outings which didn't happen before new management came also new manager very approachable also the activities co-ordinator is doing a great job.

As a family, we are really happy with the placement in Arcadia Gardens.

The new manager makes a big difference. She will go out of her way to do anything amazing.