Parkhouse Manor Care Home

557 Parkhouse Road, Barrhead, Glasgow G78 1TE

Parkhouse Manor care home is based in Barrhead. High-quality care is delivered in a person-centred way to older people living in the Glasgow area.

Accommodation is spread out over two separate buildings; one a grand manor house and the other a more modern, bungalow style.

Plenty of activities are coordinated for residents to enjoy, and there is ample outdoor space for socialising and relaxation.

Tasty and nutritious meals are prepared daily by the onsite chef, who will always cater for any special dietary requirements.

Owner: Laurem Care Group Ltd

Person in charge: Karen Goodluck (Manager)

Local Authority / Social Services: Glasgow City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Stroke

Admission Information: Ages 60+.

Single Rooms: 48

Rooms with ensuite WC: 47

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Parkhouse Manor Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 9.2 (maximum of 10) for Parkhouse Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Parkhouse Manor Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.624 for Parkhouse Manor Care Home is calculated as follows: ( (152 Excellents x 5) + (63 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 226 Ratings = 4.624

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.625 Points relating to the number of positive Reviews for Parkhouse Manor Care Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 6 Reviews ÷ 9.6 Target = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.2 Parkhouse Manor Care Home has a Review Score of 9.2 (9.249) from 19 Reviews


Average Ratings

  • Excellent
    13
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Parkhouse Manor Care Home?

  • Extremely LIKELY
    18
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Parkhouse Manor Care Home

  • Daughter of Resident/Service User
    6
  • Wife of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Resident / Service User
    2
  • Son of Resident/Service User
    2
  • more

My aunt has been in Parkhouse for over a year, and my mum for four months. The home has a family feel, staff are kind, patient and caring in dealing with people with a range of different physical and cognitive issues. The home is clean and well-run and staff are good at keeping family informed of any issues. Recent appointment of activities co-ordinator is a very positive development.

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.6 out of 5

My Mother has been a resident for almost 18 months and has been looked after really well. She never finds anything to complain about, she says that the food and staff are very good. Her room is always very clean and I have never had anything to complain about.

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My husband has been a resident for over 18 months and I am satisfied that he is being well cared for. The staff are always pleasant and helpful and the catering very good with choice of menus. All rooms clean and fresh.
I feel that my husband's condition is managed well. Haven't seen any daily activities, but celebration dates are made very enjoyable by staff.

How likely would you be to recommend Parkhouse Manor Care Home? Likely

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Average Rating:   4.4 out of 5

I had visited 13 care homes prior to choosing this one. I liked the fact the staff were engaging constantly with the residents. I did not give any notice before visiting the home but that would not have mattered as visitors are welcome anytime.
The home is clean and the residents tidy in appearance. Calendar events are all celebrated and on the notice board, family members welcome. They listen to you as a family member, as you are the one that has cared for this resident for years. I am confident that my mother is well looked after.

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

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Average Rating:   4 out of 5

Care home is always spotlessly clean and fresh. All staff very approachable, caring and attentive. Had been no activities for residents but we have been told this is now in place and residents will get out and about a bit more. Both my aunts are resident and I feel stimulation is required. Sitting in day room for days at a time is not good for them, though when I visit they do seem content.
Could do with better access to tv in both day areas in Beechview. TV is only in one part, in the corner. Garden furniture area could be nearer the door perhaps and furniture renewed for use in better weather.

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

My mum has been made very welcome and has settled well in the care home. The staff are caring and I know my mum is in good hands. The atmosphere is homely and we have been encouraged to personalise my mum's room, bringing in furniture from home. The decision to admit my mum to care was a difficult one however, I am reassured that it is the right one and that we have picked the perfect care home for her. The manager and her team are doing a great job!

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mother's care in Parkhouse Manor Care Home has been first class. The staff have managed to encourage her to return to the sociable cheery person she had lost. The staff are friendly and constant. The staff nurse or care manager is always available to discuss my mothers care. My mother's room is spacious and kept spotlessly clean. I feel at ease knowing my mother is being well looked after and that she is happy.

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Having experienced another more modern home where another sister was placed I was delighted to experience the level of care at Parkhouse Manor Care Home. It may not be the most modern or best equipped but to me what impressed was the quality of care, not young inexperienced disinterested staff but mature, understanding and extremely caring. I am delighted that my sister is in their professional caring hands.

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mother was in Parkhouse Manor Care Home for a period of respite. I found the staff to be very friendly and caring towards my family and my mother. The surroundings are beautiful and my mother enjoyed her stay.

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

Parkhouse Manor offers my mother a very comfortable home. There is a wonderful garden and the accommodation is of a very high standard. The staff are very friendly and they look after my mother's needs. I certainly would recommend Parkhouse Manor.

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Comfortable visiting areas, friendly staff, welcoming smell (air fresh). Great gardens. In-house nursing staff.

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

The nurses and care staff are really good. They are always there when you need any information on my husband and nothing is too much trouble to them. They are so helpful.

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Brilliant place. Lovely people. Beautiful surroundings.

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

A pleasant, caring environment with helpful and considerate staff who show respect and an excellent standard of care towards residents who all appear content in their environment.
The level of care is excellent and staff are always available to discuss any issues which are addressed promptly.

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

The staff are all very friendly.

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

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Average Rating:   3.8 out of 5

I like it here, the staff are all so good. I wouldn't change a thing.

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

I just felt I should comment on this care home as I've been in a few with friends and relatives over the years but this one stands out . There's a real happy feeling and staff are very friendly and caring. The owners know every resident too, they don't just sit in their office all day.
It's also lovely and clean too, which is always something you like at my age and at my friend's age too. She likes spotless places, or at least she always used to.
All in all I'm happy that my friend is being so well looked after and is happy. Thank you to all of you at Parkhouse Manor .

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

Fabulous place, great staff, great atmosphere. Very comfortable and excellent value for money. My gran is extremely happy there and we feel so comfortable knowing she is being well looked after. Would 100% recommend this place to anyone who is looking for somewhere for a friend or relative.

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

Great facilities, great rooms, staff and management are excellent and communicate well with family members. The food is lovely and overall generally a happy place to visit. Can't recommend this care home highly enough.

How likely would you be to recommend Parkhouse Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

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