Birdston Care Home

100 Birdston Road, Milton of Campsie, Glasgow G66 8BY
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9.8 29 Reviews
  • Birdston Care Home, Glasgow
Birdston Care Home is located in Kirkintilloch, only a 15-minute journey from Glasgow City Centre. The care home has recently undergone a complete interior refit, including newly refurbished bedrooms, dining rooms, communal areas and gardens.

Birdston Care Home is a specialist nursing home established for 20 years which provides the highest standard of 24-hour person-centred care for frail-elderly people, respecting individual choices, privacy and dignity. The home also offers specialist dementia and respite care. Staff have a positive, forward-thinking work ethic which cascades throughout all departments, resulting in the delivery of skilled, relevant care. This ethos enables residents to lead a happy, fulfilled and diverse life.

As a purpose-built care home built on one level, there are many personal and communal spaces available, in addition to a variety of safe and secure landscaped gardens affording beautiful views of the Campsie Fells.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1897
  • Self-Funded Nursing Dementia Care: from £1897
  • RESPITE Self-Funded Nursing Care: from £1897
  • RESPITE Self-Funded Nursing Dementia Care: from £1897

Contact us for more information

These prices are only a guideline, please contact Birdston Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Pauline McCrae (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 1

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Parking

  • Free on-site parking available 24 hours a day.

Birdston Care Home Reviews (29)

9.8

Birdston Care Home has a Review Score of 9.8 (9.802) out of 10, based on 11 reviews in the last 2 years.
Over all time Birdston Care Home has 29 reviews.

Overall Experience
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Date Published
  • 29
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  • 11
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Reviewer Connection to Birdston Care Home
  • 10
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Total of 29, showing 21-29
Review from Etta F (Wife of Resident) published on 1 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband previously used Day Care and the respite facilities here but he is now in long term care and I must say, the care and compassion being shown by all the staff is so very reassuring to me and beneficial to my husband. I can rest easy knowing he's being well looked after.
Reply from Ian Marshall, Clinical Director at Birdston Care Home

We recognise how important the highest level, and standard of care to people who need it, is. We also understand how much support and care families need too, and to hear of your experience that we provided your husband with Day Care and respite support, and from this, it gave you the confidence to place your husband's care with us is wonderful to read. I will share this with our staff, manager and Day Care manager, as I know how much it will mean to them.

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Review from J M (Wife of Resident) published on 12 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I just feel I am leaving my husband in safe hands.
Reply from Ian C Marshall, Clinical Director at Birdston Care Home

Thank you for taking the time to leave such positive feedback. I know the manager and her staff are committed to delivering the highest care possible. Having only taken up the role of Clinical Director in the past few months I am delighted to hear that your experience of the care and support your husband is receiving.

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Review from J M (Daughter of Resident) published on 22 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has lived in Birdston for 2 years and 5 months. Her care has been excellent as the manager, nurses and carers including kitchen, cleaning and gardeners have worked together to make sure she has been comfortable throughout her stay.
I do feel however that individual activities have been lacking
and not fully meeting her needs.
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Review from J C (Son of Resident) published on 8 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall good although staff sometimes not aware of having to leave the phone next to my mother and or not making sure the phone is working. Attention to detail.
Reply from Pauline McCrae, Home Manager at Birdston Care Home

Thank you very much for your kind review. Firstly my apologies that you have experienced difficulties telephoning, I have now discussed this matter with staff who will ensure and check regularly that the phone is both within reach and available for use.

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Review from David C (Son of Resident) published on 8 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring, helpful staff in warm and comfortable home.
Reply from Pauline McCrae, Home Manager at Birdston Care Home

Thank you very much for your kind words. I will make sure your comments are passed onto staff.

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Review from A L (Daughter of Resident) published on 14 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall fantastic. Since the Activities Organiser left we miss the activities, especially bowling, boccia (bean bags) and parachute as my Mum can't do the activities that need thought. I am sure it will get back to normal when a new person starts.
Reply from Rosemarie Brawley, Marketing at Birdston Care Home

Unfortunately, the activities co-ordinator had left without notice, however, we have since recruited a new activities co-ordinator who has commenced in the role from mid-December. The activities program is currently active and we are pleased with the new appointment.

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Review from I H (Niece of Resident) published on 14 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very positive from the start (December 2018). Staff always pleasant and approachable. Very satisfied with the care and overall experience.
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Review from E M (Daughter of Resident) published on 7 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is excellent. Residents are all treated with dignity and respect. Nothing is too much trouble for staff who are always bright and cheery. Residents are treated as individuals.
As a family, we have peace of mind that mum is safe and well cared for 24/7.
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Review from June B (Daughter of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Birdston Care Home is a very good place to live. My mother is being cared for very well and has obviously settled in.
I am happy with her environment especially the beautiful gardens. The rooms are a little small but are clean and bright.
The staff are kind, helpful and efficient.
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Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Birdston Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.885 for Birdston Care Home is calculated as follows: ( (116 Excellents x 5) + (15 Goods x 4) ) ÷ 131 Ratings = 4.885
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.917 Points relating to the number of positive Reviews for Birdston Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 9 Dec 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Good (4)
How good is our staff team?
Very good (5)
How good is our setting?
Very good (5)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 25 Sep 2025

We currently have rooms available, but availability remains limited due to high demand. Please get in touch to discuss your care needs in more detail—we’re here to help.

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Awards / Recognitions (1)

Meet the Team (2)

Pauline

Pauline McCrae

Job Title: Home Manager Joined: 2013

Pauline is an experienced manager having worked as the Deputy Manager at our sister home, Lillyburn Care Home before taking up the Manager post at Birdston.

Lorna

Lorna Mcshane

Job Title: Deputy Manager

Lorna is the dedicated Deputy Manager at Birdston Care Home, bringing compassion, experience, and strong leadership to her role. With a commitment to high-quality support, Lorna plays a key part in the daily running of the home and in supporting both residents and staff.

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