Burnfoot Care Home

Attended a great residents meeting where residents were encouraged to give their views on how life is at Burnfoot. Residents gave good feedback on the service they receive.They spoke highly of the staff and said they were being well looked after

My friend is a resident here and the care he receives is exceptional. All areas are spotlessly clean, and the staff go above and beyond to ensure his needs (and wants) are fully met. The amount and variety of outings and activities on offer is substantial. I would especially like to thank Carly for the patience and compassion she shows my friend as she manages to get him to do things that no-one else can.

My dad has been resident at Burnfoot care Home Patna since March 2026

I feel comfortable knowing my dad is in their care

I have found the home to always be clean and cared for . Maintenance staff are always making improvements and the carers and nursing staff are very attentive in a sometimes difficult and stressfull role . Residents always have a choice in meals and tea/coffee snacks etc are always available . Outings for residents are frequent and varied for those that are able . A recent management change has lifted already high standards as can happen when a fresh pair of eyes sees things in a new way . The doors are always open so standards are always as you see them .

My wife been at Burnfoot for year half now allways pleased with staff care and attention to Bernie. Enjoy spending time with my wife at all the entertainment on offer. Great comunication between myself & staff regarding Bernies care.

My mum has been in Burnfoot care home since April 2025 she went in for restbite. Unfortunately she never got back home.It was a very hard decision for me, my mum has been well looked after and is safe. The staff is great with mum and go over and beyond for her,from the cleaners right up to the management. She has had a few outings and had a really good time. Unfortunately my mum has deteriorated and it's a very hard journey, the staff have been a very good support. The Dementia Cafe provided by the home is also a very good support. The food is very good and the home is spotless. The staff is very nice and approachable.

I am forever grateful for the continued care provided by Burnfoot to my Dad, and the continued and valuable support, provided to all our family.

We visited at least 10 homes in our area, including the most expensive, but, from the first contact with Burnfoot manger, her receptiveness, openness, empathy and professionalism stood out. Her pride in such a lovely, purpose-built home filters down through every member of staff. She is the captain of a happy & dedicated crew. Maintenance, domestic, entertainment, kitchen staff, carers, nurses & admin have shown such enthusiasm to make Burnfoot as near to "home" as it could possibly be and our relative is thriving as a result. The care he is receiving at Burnfoot is EXEMPLARY!

My dad has been receiving care at Burnfoot Care Home our family have been very happy with the support he's received. The staff are approachable and caring. The home is clean, comfortable, and welcoming that has helped put our family at ease, we are grateful for the care and attention he receives at Burnfoot and feel confident he is in safe

This is an excellent facility where my father receives exceptional care from attentive staff. The environment is consistently clean, and a variety of good food options are available. I give it five stars.

I cant praise burnfoot enough, from the first contact I had with them they provided excellent reassurance as making the decision for my husband to live here permanently wasn't a easy one. I have been included in all decisions on my husband's care, and communication, in general is excellent! The staff are very caring to both the residents and their family!

Very caring home wife a different person all carers very good and look after residents are treated as family they also advise family of any problems

I am absolutely blown away with the level of care and compassion provided by Burnfoot care home. My father was a resident and sadly passed away at the weekend. The staff went above and beyond to support our family during this difficult time. My father was treated with dignity and respect and cared for in a way that touched my heart.

I cannot praise burnfoot care home highly! After having a horrible experience when my dad went into respite in another care home we never thought we would ever find somewhere that would give us back trust to put my dad into full time care. From the minute we had to collect my dad from the previous care home to my dad eventually going into full time care the staff have been excellent, gave us the reassurance and support that we needed at the time. My Dad is alot happier, the staff know his likes and dislikes , treat him with respect and dignity at all times. Excellent communication, keep us well upto date on everything. They make us feel comfortable and nothing ever seems to be a hassle. Every member of staff we have met has been friendly , caring and compassionate. My little boy feels right at home here aswell. Thanks for everything Burnfoot care home we can't praise yous all enough.

Mum seems happy and content now which is all down the Burnfoot House and it's hard working team

Our mum was a resident in Burnfoot Care Home from November 2023 and the care she received was excellent. The carers were warm, nurturing and compassionate throughout her time here, especially in her last days. We as a family, felt supported, listened to and we were kept fully informed of any changes in our mum's health. We will be forever grateful to all the staff at Burnfoot.

Management was always available to answer my questions in a professional manner which I greatly appreciated. During my mother's final days, I spent five days at Burnfoot, where the staff ensured I was well-informed and supported. With my brothers in Australia, we utilised reliable 5G for video calls, providing comfort to family. I highly recommend Burnfoot for exceptional care and support for your loved ones.

My dad was not well for a while and the care he got in the care home was excellent, they really made sure he got the help he needed and the care he got from the staff was amazing and now he is back to full health.

The staff there are brilliant, they are trained to deal with dads needs and soon understood his triggers allowing them to care for him. The staff are always happy to talk and share stories and anecdotes of what dad had been up to and any trip that have been planned. There is a connection to the local area as staff are mostly local. This leads to retention of staff so you always see familiar faces and means better care for dad who has built relationships with the staff. They are able to deal with dads condition allowing them to carry out his personal care needs. He is eating well and is looking physically better than he has for years. I would recommend Burnfoot to anyone who has similar care needs to dad.

A very well-run care home with courteous, well-trained staff that I cannot praise highly enough for their impeccably high standard of care delivered with warmth and caring. A first-class service.