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Burnfoot Care Home

Ayr Road, Patna, Ayr, Ayrshire KA6 7JW
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She has settled in great since being here and all members of staff treat her like familyNatasha M(Granddaughter of Resident/Service User)
Burnfoot Care Home, Ayr
The staff were kind, caring and very supportive, nothing was too much trouble for themG I(Niece of Resident/Service User)
Burnfoot Care Home, Ayr
Burnfoot Care Home, Ayr

Burnfoot Nursing Home is an Ayrshire facility from the portfolio of West Coast Care, a care provider of a number of residential and nursing homes that are well-respected throughout the Scottish care sector.

This purpose-built accommodation can welcome up to forty-eight residents with varying needs, including Mental health.

A warm and comfortable environment is maintained by a hardworking team, There have been a number of refurbishments within the care home and garden and this is ongoing to maintain an excellent standard.

Care Provided by Burnfoot Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,480From £1,480
Nursing Dementia CareFrom £1,480From £1,480

Contact Burnfoot Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Lynne Conway (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010
  • Number of floors: 1

Room Information

  • Single Rooms (48)
  • Single Rooms with ensuite Wet Room (48)

Parking

  • Parking to the rear of premises

Burnfoot Care Home Reviews (61)

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9.9

Burnfoot Care Home has a Review Score of 9.9 (9.889) out of 10, based on 15 reviews in the last 2 years. Over all time Burnfoot Care Home has 61 reviews.

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Showing 61 reviews matching selected criteria
Review from James T (Husband of Resident) published on 26 June 2026 Submitted via Postal Card
Overall Experience

My wife been at Burnfoot for year half now allways pleased with staff care and attention to Bernie. Enjoy spending time with my wife at all the entertainment on offer. Great comunication between myself & staff regarding Bernies care.

Reply from Halle McCluskie, Deputy Manager at Burnfoot Care Home

Thank you for your kind review. I will pass your comments on to our team.

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Review from D R (Daughter of Resident) published on 11 June 2026 Submitted via Website
Overall Experience

My mum has been in Burnfoot care home since April 2025 she went in for restbite. Unfortunately she never got back home.It was a very hard decision for me, my mum has been well looked after and is safe. The staff is great with mum and go over and beyond for her,from the cleaners right up to the management. She has had a few outings and had a really good time. Unfortunately my mum has deteriorated and it's a very hard journey, the staff have been a very good support. The Dementia Cafe provided by the home is also a very good support. The food is very good and the home is spotless. The staff is very nice and approachable.

Reply from Lynne Conway, Manager at Burnfoot Care Home

Many thanks for your kind words and ongoing support of our events, I will be sure to pass this on to the team.

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Review from C G (Daughter of Resident) published on 12 January 2026 Submitted via Website
Overall Experience
My Dad has been a resident at Burnfoot Care Home for over two years. I cannot express enough the gratitude for the love and care that is provided by the staff. This includes all the staffing teams within Burnfoot: Maintenance, Domestic, Events Co-ordinator's, Catering staff, the most dedicated Carers I have ever met, The Nursing Team & the Admin Team. In addition, the Management Team are very professional, highly supportive, and keep our family updated on anything to do with my Dad - as they pride themselves on maintaining high standards of communication.
My Dad has dementia, which means he cannot communicate clearly, what are his own likes and dislikes. The staff know him so well that is reassures us to know Dad's wishes are always at the forefront of his care plan, as they treat him with dignity and respect.

I am forever grateful for the continued care provided by Burnfoot to my Dad, and the continued and valuable support, provided to all our family.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

We are so grateful for you kind review. Your gratitude is greatly appreciated and your kind words reinforce our entire teams ethos. I will will take great pleasure in passing on your review to all at Burnfoot House.

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Review from George U (Son-in-law of Resident) published on 24 December 2025 Submitted via Postal Card
Overall Experience

We visited at least 10 homes in our area, including the most expensive, but, from the first contact with Burnfoot manger, her receptiveness, openness, empathy and professionalism stood out. Her pride in such a lovely, purpose-built home filters down through every member of staff. She is the captain of a happy & dedicated crew. Maintenance, domestic, entertainment, kitchen staff, carers, nurses & admin have shown such enthusiasm to make Burnfoot as near to "home" as it could possibly be and our relative is thriving as a result. The care he is receiving at Burnfoot is EXEMPLARY!

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you very much for your kind recognition and compliments for our team. I will take great pleasure in passing on your kind comments to our wonderful Burnfoot team.

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Review from N M (Daughter of Resident) published on 9 December 2025 Submitted via Website
Overall Experience

My dad has been receiving care at Burnfoot Care Home our family have been very happy with the support he's received. The staff are approachable and caring. The home is clean, comfortable, and welcoming that has helped put our family at ease, we are grateful for the care and attention he receives at Burnfoot and feel confident he is in safe

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Your review is greatly appreciated I shall pass on your thoughts to our team. Thank you.

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Review from Gordon S (Son of Resident) published on 2 December 2025 Submitted via Website
Overall Experience

This is an excellent facility where my father receives exceptional care from attentive staff. The environment is consistently clean, and a variety of good food options are available. I give it five stars.

Reply from Halle McCluskie, Deputy Manager at Burnfoot Care Home

Thank you for recognising how attentive our staff are. We appreciate the kind review and will pass it on to the team.

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Review from Ilene S (Wife of Resident) published on 21 November 2025 Submitted via Website
Overall Experience

I cant praise burnfoot enough, from the first contact I had with them they provided excellent reassurance as making the decision for my husband to live here permanently wasn't a easy one. I have been included in all decisions on my husband's care, and communication, in general is excellent! The staff are very caring to both the residents and their family!

Reply from Halle McCluskie, Deputy Manager at Burnfoot Care Home

Thank you for your kind review. We are pleased that you recognise we have such a caring staff team. I will be sure to pass your comments on to the wider team.

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Review from David S (Husband of Resident) published on 12 November 2025 Submitted via Postal Card
Overall Experience

Very caring home wife a different person all carers very good and look after residents are treated as family they also advise family of any problems

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

We are very grateful for your kind review. I will share it with our team. Thank you.

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Review from Sharon J (Daughter of Resident) published on 5 November 2025 Submitted via Website
Overall Experience

I am absolutely blown away with the level of care and compassion provided by Burnfoot care home. My father was a resident and sadly passed away at the weekend. The staff went above and beyond to support our family during this difficult time. My father was treated with dignity and respect and cared for in a way that touched my heart.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you for recognising our team for the care and compassion shown. I will pass your kind words on to our staff team. We greatly appreciate your feedback.

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Review from Cheryl R (Daughter of Resident) published on 24 September 2025 Submitted via Website
Overall Experience

I cannot praise burnfoot care home highly! After having a horrible experience when my dad went into respite in another care home we never thought we would ever find somewhere that would give us back trust to put my dad into full time care. From the minute we had to collect my dad from the previous care home to my dad eventually going into full time care the staff have been excellent, gave us the reassurance and support that we needed at the time. My Dad is alot happier, the staff know his likes and dislikes , treat him with respect and dignity at all times. Excellent communication, keep us well upto date on everything. They make us feel comfortable and nothing ever seems to be a hassle. Every member of staff we have met has been friendly , caring and compassionate. My little boy feels right at home here aswell. Thanks for everything Burnfoot care home we can't praise yous all enough.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you for recognising our staff team for their compassionate care. I am so glad everyone feels welcome and at home when they visit.We are very grateful for you taking time to leave such a thoughtful review. I shall pass your kind words on to our team.

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Review from J M (Daughter of Resident) published on 27 May 2025 Submitted via Website
Overall Experience
My Mum has just moved into Burnfoot House Care Home.
The staff have been lovely and helpful.
Everyone has made a very difficult situation that little bit easier.

Mum seems happy and content now which is all down the Burnfoot House and it's hard working team

Reply from Halle McCluskie, Deputy Manager at Burnfoot Care Home

Thank you for your kind comments. I will be sure to pass this on to our team.

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Review from Melanie L (Daughter of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

Our mum was a resident in Burnfoot Care Home from November 2023 and the care she received was excellent. The carers were warm, nurturing and compassionate throughout her time here, especially in her last days. We as a family, felt supported, listened to and we were kept fully informed of any changes in our mum's health. We will be forever grateful to all the staff at Burnfoot.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

We really appreciate your lovely comments. Thank you for your kind review.

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Review from Willaim B (Son of Resident) published on 3 January 2025 Submitted via Website
Overall Experience
My mother spent two years at Burnfoot Care Home due to dementia and I cannot express enough how comforting the staff were. From our first meeting, their warmth and professionalism put me at ease during a challenging time. The nurses conducted regular checks, prioritising the well-being of every resident, while the care workers built trust through kindness and respect. The facilities felt like a home away from home and the cleanliness was impeccable with a 24-hour cleaning schedule. The engaging activities and secure environment ensured residents were safe and content.

Management was always available to answer my questions in a professional manner which I greatly appreciated. During my mother's final days, I spent five days at Burnfoot, where the staff ensured I was well-informed and supported. With my brothers in Australia, we utilised reliable 5G for video calls, providing comfort to family. I highly recommend Burnfoot for exceptional care and support for your loved ones.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you very much. Your review is much appreciated. I shall pass on your kind words to our team.

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Review from Andrew F (Son of Resident) published on 12 November 2024 Submitted via Website
Overall Experience

My dad was not well for a while and the care he got in the care home was excellent, they really made sure he got the help he needed and the care he got from the staff was amazing and now he is back to full health.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you very much for your kind comments. I will pass this review on to our team.

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Review from Iain F (Son of Resident) published on 13 August 2024 Submitted via Website
Overall Experience
My dad who has dementia to the point he does not recognise any of his family members, was accepted into Burnfoot after being evicted by a local care home in Kilmarnock who could not deal with his care needs. Dad has now been in Burnfoot for over 18 months and we are grateful he got admitted.

The staff there are brilliant, they are trained to deal with dads needs and soon understood his triggers allowing them to care for him. The staff are always happy to talk and share stories and anecdotes of what dad had been up to and any trip that have been planned. There is a connection to the local area as staff are mostly local. This leads to retention of staff so you always see familiar faces and means better care for dad who has built relationships with the staff. They are able to deal with dads condition allowing them to carry out his personal care needs. He is eating well and is looking physically better than he has for years. I would recommend Burnfoot to anyone who has similar care needs to dad.

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Review from T T (Brother of Resident) published on 5 August 2024 Submitted via Postal Card
Overall Experience

A very well-run care home with courteous, well-trained staff that I cannot praise highly enough for their impeccably high standard of care delivered with warmth and caring. A first-class service.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

We are very grateful for your review. I will pass on your kind words to our team. Thank you.

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Review from C F (Niece of Resident) published on 26 July 2024 Submitted via Postal Card
Overall Experience

My uncle is well looked after, well fed, and gets on with the staff who are all lovely, I honestly couldn't ask for a better care home for my uncle.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you very much for your kind feedback it is much appreciated.

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Review from Ann W (Wife of Resident) published on 26 July 2024 Submitted via Postal Card
Overall Experience

He seems very settled and calm at present. The staff are excellent and very capable and compassionate at all times. They will always engage with me if I have any specific problems regarding his health care. I always feel as if we are all on the same team. I am so very grateful for all their support.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

We are all very grateful for your feedback. Thank you.

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Review from Jen R (Daughter of Resident) published on 26 July 2024 Submitted via Postal Card
Overall Experience

Carers really care! They are very welcoming to us as visitors and always happy to help. Dad responded well to the carers due to their warmth and patience.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you for taking the time to give a review of your feedback; it is greatly appreciated.

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Review from Helen B (Sister of Resident) published on 25 July 2024 Submitted via Postal Card
Overall Experience

Since the resident has been placed in the care home the resident has received the bets care from all members of staff, staff are helpful giving full answers to any questions or queries whenever asked to do so and give full support to the resident's family members when needed.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you for your feedback it is much appreciated

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Regulatory Rating

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 31 July 2026

One room is currently available. Please do contact the home for further information.

News (0) & Events (0)

News

There are no news items for Burnfoot Care Home.

Upcoming Events

There are no upcoming events for Burnfoot Care Home.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Burnfoot Care Home.

Meet the Team (3)

Anne
Anne Job Title:Administration TeamJoined: 2017
Hi my name is Anne and I am part of the administration team with my colleague Charmaine. I have worked here since January 2017 and enjoy my work enormously especially the variety, as no two days are the same.

Being able to support the staff and residents alike is very rewarding

Tam
Tam Job Title:Senior Care AssistantJoined: 2015
My name is Tam Keller and it has been a privilege to work here at Burnfoot for the past five years.
Three years ago I was promoted to a senior carer and this has allowed me to pass on my knowledge and passion for the job to my peers.

It has always been one of my core beliefs that all service users should be treated with the same dignity and respect that you would expect a family member to be treated with. I also think it is a valuable trait to be available whenever your colleagues need support and empathy whenever they might need you.

Eileen Hay
Eileen HayJob Title:Activity Co-ordinatorJoined: 2017
Hi my name is Eileen I have worked in Burnfoot House since 2017

I started as a care assistant before taking up the full time role as Activity co-ordinator. I have an SVQ in Social Services and Health Care. My favourite part of my job is getting to Know the residents and their families. Getting to know them allows me to plan activities to suit their needs and preferences making them feel welcome and at home. we currently have a Daily monthly and Annual planner of activities which have been planned around the residents needs and wishes. The activities include one to one time, Karaoke, arts and crafts, gardening, bingo indoor bowels, golf, pamper sessions and when able we will enjoy shopping trips and outings again. My family are very important to me and i enjoying spending quality time with my husband and five children.

Frequently Asked Questions about Burnfoot Care Home

What types of Care is Burnfoot Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Burnfoot Care Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Burnfoot Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Burnfoot Care Home to the centre of Ayr?

9.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burnfoot Care Home to verify any information. View our terms and conditions. Burnfoot Care Home has an Enhanced Service -more info.