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Burnfoot Care Home

Ayr Road, Patna, Ayr, Ayrshire KA6 7JW
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She has settled in great since being here and all members of staff treat her like familyNatasha M(Granddaughter of Resident/Service User)
Burnfoot Care Home, Ayr
The staff were kind, caring and very supportive, nothing was too much trouble for themG I(Niece of Resident/Service User)
Burnfoot Care Home, Ayr
Burnfoot Care Home, Ayr

Burnfoot Nursing Home is an Ayrshire facility from the portfolio of West Coast Care, a care provider of a number of residential and nursing homes that are well-respected throughout the Scottish care sector.

This purpose-built accommodation can welcome up to forty-eight residents with varying needs, including Mental health.

A warm and comfortable environment is maintained by a hardworking team, There have been a number of refurbishments within the care home and garden and this is ongoing to maintain an excellent standard.

Care Provided by Burnfoot Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,480From £1,480
Nursing Dementia CareFrom £1,480From £1,480

Contact Burnfoot Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Lynne Conway (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010
  • Number of floors: 1

Room Information

  • Single Rooms (48)
  • Single Rooms with ensuite Wet Room (48)

Parking

  • Parking to the rear of premises

Burnfoot Care Home Reviews (61)

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9.9

Burnfoot Care Home has a Review Score of 9.9 (9.889) out of 10, based on 15 reviews in the last 2 years. Over all time Burnfoot Care Home has 61 reviews.

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Showing 61 reviews matching selected criteria
Review from G I (Niece of Resident) published on 10 June 2024 Submitted via Website
Overall Experience

My uncle was well cared for during his stay at Burnfoot. He was treated with dignity and respect at all times and was well loved. The staff were kind, caring and very supportive, nothing was too much trouble for them. As a family we can not fault the care and attention he received. We can't thank the staff enough for their kindness and care, it means a lot to us . Burnfoot is definitely one of the best care facilities in Ayrshire.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you for your fantastic review. We always try our best to make everyone feel welcome and part of our Burnfoot family. I will pass on your kind words to the team.

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Review from H G (Daughter of Resident) published on 10 June 2024 Submitted via Website
Overall Experience

My Dad resided in the care home for a year, he was happy and well looked after. The staff were lovely and caring. They turned the daunting experience of putting a loved one into care into a marvellous and positive one. He was always well-kept, well looked after and loved. He was treated with dignity and respect. It was a happy place for him. As a family, we couldn't ask for anything more.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you for your heartfelt review. Your kind words are greatly appreciated by our Burnfoot team, who strive daily to ensure those in our care live their best life.

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Review from Margaret C (Wife of Resident) published on 24 January 2024 Submitted via Website
Overall Experience

My husband was moved to Burnfoot a few days before Christmas 2023 as his previous care home could not cope with his 'behaviour'. Burnfoot is a lot further away for us visiting, but the care is miles ahead of what he was getting previously. Every member of staff we have met so far has been so welcoming to us as a family and so caring to my husband. They have asked us for loads of information about him so they can get to know him and to know what/who he is talking about. They know more about him in a few weeks than his previous home did in nine months. He was miserable in his previous home and always agitated. He seems so much calmer and happier now. It is early days for us yet, but the difference in care is like night and day. They are encouraging him to take part in activities too.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

At Burnfoot, we strive to find out as much as possible about our residents and their families as we believe this is key to providing person-centred care. We are very grateful for your feedback, it means so much to our team. Thank you, it is much appreciated.

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Review from H M (Daughter of Resident) published on 20 December 2023 Submitted via Website
Overall Experience

My dad will nearly be a year in Burnfoot and what an amazing journey it has been. The kindness, care and compassion shown by each and every member of staff is clearly demonstrated. My dad looks so happy and he is always well-presented. It really feels like it is his home. It is very much client-led and each person is treated as an individual to ensure their needs are met. You often sadly hear the negative stories about the care sector, so it is even more important to celebrate that there are some amazing care homes and staff out there who go above and beyond. I would have no hesitation in recommending Burnfoot to anyone. There are such a lot of opportunities provided for the clients to get involved in lots of activities. Well done.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

What a pleasure to read such positive feedback and recognition. I will pass on your kind words to our team. Your review is much appreciated, thank you.

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Review from Hazel M (Daughter of Resident) published on 12 December 2023 Submitted via Website
Overall Experience

I felt, at all times, that my mum was in the best of hands. She was in a safe environment, where it was homely, clean and warm, just like the home she had left. The staff, all of them, were brilliant - approachable and helpful; you never felt you were bothering them with requests, however, trivial they sounded, rather they reassured and gave you peace of mind that they had her best interests in their sight. They were professional too, with monthly reviews which kept you up to date with any medical necessities if and when required and also her general well-being. Their focus was always on her, but they had time to listen also, which is so important for the relatives on the outside. The staff also went over and above to try to involve Mum in events and entertainments held within the home, and there were many, celebrating each with relevant decorations and fun activities. They really tried their hardest to make her time with them special. I'm relieved she spent her last days here. Thank you.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

It was a pleasure to care for your mother. We are all very grateful for your kind words. Thank you very much for taking the time to give us such lovely feedback.

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Review from Pauline G (Daughter of Resident) published on 19 October 2023 Submitted via Website
Overall Experience

All staff are very welcoming and supportive. They make you feel at home. They provide a homely, safe environment for my mum. She is cared for like a family member. The staff allow you to have peace of mind when you leave knowing that they are invested in her care.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you for your kind words, I will pass your thoughts on to our team.

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Review from Mary M (Wife of Resident) published on 18 October 2023 Submitted via Postal Card
Overall Experience

I could not be more pleased with the care my husband received. He was very anxious when he left the hospital, and with the care he receives now, he is always quite content and calm. The staff are so friendly and always let you know how he is doing.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home
We are very grateful for your feedback.

I shall pass on your kind words to our team.

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Review from June B (Sister of Resident) published on 18 October 2023 Submitted via Postal Card
Overall Experience

Staff are very friendly and are diligent in seeing to the needs of the residents, including their happiness.

Reply from Halle Fitzsimmons, Deputy Manager at Burnfoot Care Home

Thank you for your kind review. We strive to ensure all residents are happy and well cared for. I will pass these kind words on to the staff team.

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Review from Alexandria G (Granddaughter of Resident) published on 18 October 2023 Submitted via Website
Overall Experience

The care home staff have been nothing but supportive and always welcoming to myself and my family. They have made this difficult time more bearable with allowing us to have the peace of mind she is safe and cared for.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

We are very grateful for your feedback, I shall pass on your kind comments to our staff team.

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Review from Patricia G (Granddaughter of Resident) published on 17 October 2023 Submitted via Postal Card
Overall Experience

My grampa has been in Burnfoot for a year and a half now. He has thrived compared to where he was before. Care is very good, staff are great with all clients and work very hard. His needs are cared for very well, and I would recommend this home.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you for your review; we really appreciate your feed back. I will pass your kind comments on to our staff team.

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Review from Margaret C (Friend of Resident) published on 10 August 2023 Submitted via Website
Overall Experience

Our friend had to move from another care home as they could no longer look after him. At first, I was resistant to the move, however, we wish he had gone here in the first place. The staff in this home are not only dementia-trained but dementia friendly. They looked after our friend spectacularly, they were professional, caring, and motivated, all over any medical problems, they had our friend taking part in activities and most importantly smiling. His behaviour at times could be a bit challenging but they took it all in their stride and did not resort to sedating him or restricting his movements. At no time did we worry about the safety, comfort or dignity of our friend. He was content and well cared for. They communicated well and kept us up to date with any changes in his condition. Thank you so much to all the staff, carers, caterers, cleaners and maintenance guys who made this feel like home and not an establishment. Thanks to all.

Reply from Halle Fitzsimmons, Deputy Manager at Burnfoot Care Home

Thank you for taking the time to complete this review. We appreciate your kind words and I will be sure to pass this feedback on to our team. Thanks again.

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Review from J W (Daughter of Resident) published on 20 July 2023 Submitted via Website
Overall Experience

Burnfoot work hard to keep their residents active and happy and share their activities online which helps relatives who live a long way away keep in touch with their family. It is useful to see photos and see the activities that are taking place.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you for taking the time to leave a review. Thank you for recognising how hard we work to share our fantastic activities with families.

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Review from Sharon A (Daughter of Resident) published on 12 July 2023 Submitted via Website
Overall Experience

My mum was a resident at Burnfoot Care Home. Sadly my mum fell asleep on the 19th April. My mum had been a resident for the past 7 years and I can honestly say all the staff made those 7 years some of the happiest years for both my mum and my family. They all showed my mum great care and dignity at all times and always went out of their way to help my family if we had any worries about Mum. During Mum's final days, myself and 4 other family members stayed with Mum day and night. During this time all the staff were amazing with myself and my family and I honestly couldn’t have got through those final days without them all by our side. Thank you so much everyone at Burnfoot House for all your love and care, myself and my family will always be thankful for having so many wonderful people around us.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

It was a great pleasure to care for your mother and all of the family. We really appreciate your kind words. Thank you for taking the time to give your feedback, as always it is much appreciated.

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Review from L R (Daughter of Resident) published on 10 July 2023 Submitted via Website
Overall Experience

All the team at Burnfoot Care Home were amazing with Dad. Their care and support for him was second to none. I live many miles away so couldn't visit often but I never had any worries for Dad... it meant so much to have the peace of mind he was amongst people who cared for him. Can't recommend Burnfoot highly enough

Reply from Halle Fitzsimmons, Deputy Manager at Burnfoot Care Home

Thank you very much for your kind words. I will be sure to pass these comments on to our team. Your review means so much to us.

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Review from Rosemary T (Wife of Resident) published on 27 June 2023 Submitted via Website
Overall Experience

My husband is well looked after and so much love and care are shown to him and us, his family. Nothing is ever a problem for any of the staff, can highly recommend. To the care home manager, office staff and all the care staff, thank you each and every one of you.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you for taking the time to share your experience of Burnfoot House. Your feedback is always appreciated. I shall pass on your kind words to our team.

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Review from Sheila B (Daughter of Resident) published on 27 June 2023 Submitted via Website
Overall Experience

My dad was previously in another care home and the standards of Burnfoot Care Home are so much better. My dad has daily interactions with staff and other residents and you can tell the staff genuinely care about the service users as if they were their own family. They go above and beyond with activities and really go all out with events. Highly rate this care home for many reasons, but mostly for how caring they are to everyone.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you so much for your lovely review, it is much appreciated and I will pass your sentiments on to our team.

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Review from Lesley B (Daughter of Resident) published on 13 April 2023 Submitted via Website
Overall Experience

My mother is being looked after with love, kindness and respect and we are very grateful to all the wonderful staff at Burnfoot Care Home. She feels really settled and safe at Burnfoot and this is a great comfort to us. We are also made to feel very welcome whenever we are visiting my mother. It's a wonderful care home.

Reply from Halle Fitzsimmons, Deputy Manager at Burnfoot Care Home

Thank you for your lovely comments and for taking the time to do this review. Here at Burnfoot, we strive to go above and beyond with our approach to person-centred care. Thank you again for this amazing feedback. I will be sure to pass this on to the staff.

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Review from E G (Daughter of Resident) published on 7 March 2023 Submitted via Website
Overall Experience
Burnfoot Care Home is a lovely home from home care establishment, the residents are cared for extremely well and there is plenty of activities for them and all the staff are amazing.

It is very clean and the food is very good.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you for taking the time to complete a review. Your kind words mean a lot to each and every one of the team. Thanks again

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Review from Sheila L (Sister of Resident) published on 23 February 2023 Submitted via Postal Card
Overall Experience

My sister is comfortable and well looked after in Burnfoot Care Home. The staff, from cleaners, carers and nursing staff to management, do a great job. They show a lot of empathy and understanding to my sister. I, and the rest of the family, are very grateful for the care and protection given to my sister.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you so much for your lovely comments. Here at Burnfoot, our ethos is to go above and beyond for our residents and their families. We appreciate you taking the time to complete this review and I will pass on your kind words to all our staff who will appreciate your feedback very much. Once again from myself and our amazing team thank you.

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Review from W R (Daughter of Resident) published on 14 December 2022 Submitted via Website
Overall Experience

My/our father was in Burnfoot for almost the last two years of his life and what a friendly busy place it is. They catered for his every need without a second thought and included Mum and I too, lots of birthdays, anniversaries, valentines days etc. Always with a special touch to leave treasured memories, for those left behind. Dad's final week in Burnfoot was treasured by our whole family. We were able to stay with him to the end and for as long as we needed, after. All the staff and especially the night shift, made sure we were as comfortable as possible. For that, we are truly thankful. Keep up the good work all.

Reply from Donna Van Heddegem, Manager at Burnfoot Care Home

Thank you very much for your review and thank you for recognizing our night shift team, they really do a great job. I will make sure our staff get your positive feedback. We are so grateful for your kind words.

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Regulatory Rating

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 31 July 2026

One room is currently available. Please do contact the home for further information.

News (0) & Events (0)

News

There are no news items for Burnfoot Care Home.

Upcoming Events

There are no upcoming events for Burnfoot Care Home.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Burnfoot Care Home.

Meet the Team (3)

Anne
Anne Job Title:Administration TeamJoined: 2017
Hi my name is Anne and I am part of the administration team with my colleague Charmaine. I have worked here since January 2017 and enjoy my work enormously especially the variety, as no two days are the same.

Being able to support the staff and residents alike is very rewarding

Tam
Tam Job Title:Senior Care AssistantJoined: 2015
My name is Tam Keller and it has been a privilege to work here at Burnfoot for the past five years.
Three years ago I was promoted to a senior carer and this has allowed me to pass on my knowledge and passion for the job to my peers.

It has always been one of my core beliefs that all service users should be treated with the same dignity and respect that you would expect a family member to be treated with. I also think it is a valuable trait to be available whenever your colleagues need support and empathy whenever they might need you.

Eileen Hay
Eileen HayJob Title:Activity Co-ordinatorJoined: 2017
Hi my name is Eileen I have worked in Burnfoot House since 2017

I started as a care assistant before taking up the full time role as Activity co-ordinator. I have an SVQ in Social Services and Health Care. My favourite part of my job is getting to Know the residents and their families. Getting to know them allows me to plan activities to suit their needs and preferences making them feel welcome and at home. we currently have a Daily monthly and Annual planner of activities which have been planned around the residents needs and wishes. The activities include one to one time, Karaoke, arts and crafts, gardening, bingo indoor bowels, golf, pamper sessions and when able we will enjoy shopping trips and outings again. My family are very important to me and i enjoying spending quality time with my husband and five children.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burnfoot Care Home to verify any information. View our terms and conditions. Burnfoot Care Home has an Enhanced Service -more info.