Doonbank Care Home

Ayr Road, Patna, Ayr KA6 7JW
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9.5 21 Reviews
  • Doonbank Care Home, Ayr
Doonbank House is a Care Home in Patna (near the town of Ayr) which is registered to provide nursing and residential care. The Home is designed to promote small group living and is comprised of 35 single rooms and one companion bedroom. Although equipped with every modern comfort, Doonbank House nevertheless retains an air of unhurried tranquillity, a welcoming atmosphere and a sense of family that ensures residents feel relaxed and at home.
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Care Provided by Doonbank Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1390
  • Self-Funded Residential Dementia Care: from £1390
  • Self-Funded Nursing Care: from £1390
  • Self-Funded Nursing Dementia Care: from £1390
  • RESPITE Self-Funded Residential Care: from £1390
  • RESPITE Self-Funded Residential Dementia Care: from £1390
  • RESPITE Self-Funded Nursing Care: from £1390
  • RESPITE Self-Funded Nursing Dementia Care: from £1390

These prices are only a guideline, please contact Doonbank Care Home to find out the exact price for your requirements.

Contact Doonbank Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Doonbank Care Home to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Gail McClure (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (1)

Parking

  • Doonbank House has a car park on-site.

Doonbank Care Home Reviews (21)

9.5

Doonbank Care Home has a Review Score of 9.5 (9.513) out of 10, based on 14 reviews in the last 2 years.
Over all time Doonbank Care Home has 21 reviews.

Overall Experience
  • 16
  • 5
  • 0
  • 0
  • 0
Date Published
  • 21
  • 4
  • 7
  • 14
  • 7
Reviewer Connection to Doonbank Care Home
  • 10
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from L Y (Niece of Resident) published on 26 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care, safety and wellbeing of my uncle have been excellent. Despite very difficult times, the staff have always displayed a very positive attitude, reassuring families that their loved ones are being well cared for. Excellent care home, excellent provider and first-class staff.
Thank you to all
at Doonbank.
Reply from Victoria Hill, Regional Manager at Doonbank Care HomeThank you so much for your kind words and review. We will pass this onto our staff team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.513)

Overview of Review Score

The Review Score of 9.5 (9.513) out of 10 for Doonbank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.663 for Doonbank Care Home is calculated as follows: ( (121 Excellents x 5) + (34 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 166 Ratings = 4.663
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Doonbank Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 12 Jan 2026

Please contact Doonbank to find out more.

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Awards / Recognitions (0)

Meet the Team (3)

Gail

Gail McClure

Job Title: Manager Joined: 1989

Originally from Northern Ireland, I trained and qualified as Registered General Nurse in The Royal Victoria Hospital in Belfast. Following this, I worked for the NHS in Gynaecology, Urology and laterally in Orthopaedics before leaving to work in Doonbank House.
I have been employed at Doonbank House since it opened in 1989 and became the Manager in 1990. We have built up a great reputation within our local community and further afield. I am married with 2 children and 3 grandchildren. Nursing and Care Home Management has been my life outwith my family life and it is my privilege to be able to ensure residents receive the highest standard of care at all times.

Ina

Ina Slack

Job Title: Deputy Manager Joined: 1992

My name is Ina Slack and I am a Registered Nurse. I completed my Nurse Training at Kilmarnock Infirmary in 1974. I also trained as a Midwife.
I have had a wide and varied working career from the Acute Sector to Elderly Care. I have been at Doonbank since 1992. In the beginning, I worked night shift, but for the last 20 years, I have worked as the Deputy Manger. At present, I am semi-retired working a few days a week.
I am married and have 3 children and numerous grandchildren. 2 of who I look after to allow my daughter to work as a Nurse in the NHS.

Una

Una Paton

Job Title: Housekeeping Supervisor Joined: 2010

My name is Una Paton. I am the Laundry Assistant and Housekeeping Supervisor at Doonbank House Care Home, where I have worked for over 10 years. I am married with 3 grown-up children and have a dog called Boe.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Doonbank Care Home to verify any information. View our terms and conditions. Doonbank Care Home has an Enhanced Service - more info.