Spiers Care Home

6 Janesfield Place, Beith KA15 2BS

Spiers Care Home is ideally situated to support a satisfying retirement for those with care needs, being a purpose-built facility itself, while being part of a vibrant community and close to many community venues.

Residents can socialise in pleasant lounge areas and the home has landscaped gardens, patios and courtyard spaces. Regular musical entertainment is a popular part of the calendar.

A healthy environment is enhanced by a positive atmosphere and the local community is invited to join in with the annual fete.

Group: Silverline Care

Person in charge: May Prentice (Home Manager)

Local Authority / Social Services: North Ayrshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 45 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: To comply with registration category. Ages 65+.

Single Rooms: 45

Rooms with ensuite WC: 45

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Spiers Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 8.4 (maximum of 10) for Spiers Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Spiers Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.521 for Spiers Care Home is calculated as follows: ( (106 Excellents x 5) + (77 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 190 Ratings = 4.521

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.833 Points relating to the number of positive Reviews for Spiers Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 3 Reviews ÷ 9 Target = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.4 Spiers Care Home has a Review Score of 8.4 (8.354) from 16 Reviews


Average Ratings

  • Excellent
    9
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Spiers Care Home?

  • Extremely LIKELY
    14
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Spiers Care Home

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    2
  • Niece of Resident/Service User
    2
  • more

My husband has been in Spiers Care Home since 04.12.17 and so far I have absolutely no complaints or grievances in his care and wellbeing.

How likely would you be to recommend Spiers Care Home? Likely

Overall Standard

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Average Rating:   4 out of 5

Helen Kinnaird, Regional Operations Manager at Spiers Care Home responded to this review on 05 Apr 2018:

Many thanks for your review and comments, it is very much appreciated by Silverline Care and all the staff within Spiers.

Overall the home feels safe and warm. There is no institutional feel either in facilities or in atmosphere (the cabbage effect)
My parents have been in Spiers Care Home for two years and have chosen not to mix with other residents. The staff have worked tirelessly to integrate them to no avail.
Staff enthusiasm is excellent.
Local team have had residents meetings about the food choice etc. No need to repeat here.

How likely would you be to recommend Spiers Care Home? Extremely Likely

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Average Rating:   4 out of 5

Helen Kinnaird, Regional Operations Manager. at Spiers Care Home responded to this review on 12 Jan 2018:

Many thanks for your review, I will pass on your lovely comments to the Team at Spiers, I am sure they will be very well received. Taking on board your point on the food, we will work with the Team at Spiers to establish how we can improve your parents' experience. Regards Helen.

I have lived in this home for 2 years and always received good care. Staff are excellent and very supportive. Staff will listen to my wishes.

How likely would you be to recommend Spiers Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Rachel Dryden, CEO at Spiers Care Home responded to this review on 14 Dec 2017:

Thank you for your kind feedback. I am glad you enjoy living at Spiers.

Very welcoming and friendly. All staff are polite and kind. My grandfather is well looked after and I am very pleased with this care facility.

How likely would you be to recommend Spiers Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Rachel Dryden, CEO at Spiers Care Home responded to this review on 05 Jan 2017:

Thank you for your feedback. I'm pleased to hear you are happy with your grandfather's care at Spiers.

Our Mum has just moved in and the staff have been wonderful and really helpful to us.

How likely would you be to recommend Spiers Care Home? Extremely Likely

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Average Rating:   5 out of 5

Rachel Dryden, CEO at Spiers Care Home responded to this review on 04 Jan 2017:

Thank you for your feedback. I'm pleased to hear you're happy with the team and care provided at Spiers.

Friendly staff. Activities officer has a lot of things of residents to do and places to go. Rooms always clean and fresh. Staff helpful also.

How likely would you be to recommend Spiers Care Home? Extremely Likely

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Average Rating:   4.1 out of 5

Staff are always friendly, very helpful and caring. Easy to talk to with any concerns.

How likely would you be to recommend Spiers Care Home? Extremely Likely

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Average Rating:   5 out of 5

Facility is always clean and staff are very friendly. Very pleased with care my father is receiving. Very well fed.

How likely would you be to recommend Spiers Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Good overall impression on first visit Staff were friendly and helpful. My friend looked well cared for.

How likely would you be to recommend Spiers Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Friendly atmosphere, staff take time to care.

How likely would you be to recommend Spiers Care Home? Likely

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Average Rating:   4.1 out of 5

On behalf of the residents family we wish to record the complete satisfaction with the service provision she is receiving from management and staff at Spiers Care Home. The care home itself in terms of design, construction and layout perfectly suit the need for residents to feel they are in a small supportive homely environment. The staff always impress with the care they display and their overall efficient and effective work.

How likely would you be to recommend Spiers Care Home? Extremely Likely

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Average Rating:   3.8 out of 5

Always find my relative well cared for and always well groomed and pleased with her care. Enjoys her regular visit from the hairdresser. Also enjoys musical evenings and games of bingo. The home has specially adapted the bingo board and numbers for her as she has poor sight and she also has the assistance of a carer when she plays. The carers are very prompt at notifying me of any change in her condition.

How likely would you be to recommend Spiers Care Home? Extremely Likely

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Average Rating:   4.1 out of 5

No issues whatsoever. Very happy with Spiers Care Home and the service they provide.

How likely would you be to recommend Spiers Care Home? Extremely Likely

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Average Rating:   5 out of 5

My friend and the other residents appear to be well looked after and well nourished. Able to visit at any time and staff are hospitable towards myself.

How likely would you be to recommend Spiers Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Laura McGuire, Home Manager at Spiers Care Home responded to this review on 04 May 2016:

Thank you for the lovely feedback.

I am very impressed with Spiers Care Home, what a lovely atmosphere and so friendly. Lovely d├ęcor and clean, staff made me very welcome. All residents well looked after and clean.

How likely would you be to recommend Spiers Care Home? Extremely Likely

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Average Rating:   5 out of 5

Rachel Dryden, CEO at Spiers Care Home responded to this review on 15 Feb 2016:

Thank you for your feedback.

Staff are very helpful and pleasant and welcoming.

How likely would you be to recommend Spiers Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

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