I wholeheartedly recommend Craigieknowes Care Home to anyone seeking exceptional care
Jennifer S (Granddaughter of Resident)
The staff who cared for me directly were warm, friendly and well trained. I felt respected and safe
Frank M (Respite Resident)
this is the best, and safest, place for her to be and I am very thankful to all the staff
Christopher L (Son of Resident)
These prices are only a guideline, please contact Craigieknowes Care Home to find out the exact price for your requirements.
If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.
Craigieknowes Care Home has a Review Score of 8.3 (8.264) out of 10, based on 2 reviews in the last 2 years. Over all time Craigieknowes Care Home has 30 reviews.
Review from C M (Daughter of Resident) published on 21 August 2025
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Reply from Lesley Johnston, Regional Support Manager at Craigieknowes Care Home
Thank you for taking the time to leave such a lovely review for the Team at Craigieknowes Care Home.
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Review from Jennifer S (Granddaughter of Resident) published on 13 June 2024
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Review from Frank M (Respite Resident) published on 10 August 2023
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Review from Robert C (Son of Resident) published on 22 June 2023
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Review from Christopher L (Son of Resident) published on 15 June 2023
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Review from Danielle W (Granddaughter of Resident) published on 18 May 2023
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Review from Scott W (Son-in-law of Resident) published on 18 May 2023
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Review from Susan M (Daughter of Resident) published on 28 February 2023
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Review from Anthea W (Daughter of Resident) published on 2 February 2023
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Review from Jackie C (Daughter of Resident) published on 17 November 2022
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Review from Roy S (Brother of Resident) published on 1 November 2022
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Review from B A (Daughter of Resident) published on 26 October 2022
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Review from P M (Son of Resident) published on 13 October 2022
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Reply from Katie Barnett, Marketing Administrator at Craigieknowes Care Home
Thank you for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Craigieknowes Care Home. We are so pleased you felt that our team lived up to expectation and treated your mum with the compassion she deserved during her time at our home. Thank you again and if there is anything more we can do please do not hesitate to reach out.
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Review from Lauren K (Friend of Resident) published on 31 August 2022
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Reply from Katie Barnett, Marketing Executive at Craigieknowes Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
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Review from Jordan C (Grandson of Resident) published on 31 August 2022
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Reply from Katie Barnett, Marketing Executive at Craigieknowes Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you and your daughter again soon.
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Review from Mandy G (Niece of Resident) published on 11 August 2022
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Review from Garry B (Friend of Resident) published on 23 June 2022
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Review from Charlene C (Granddaughter of Resident) published on 9 June 2022
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Review from Dean C (Grandson of Resident) published on 22 March 2022
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Review from Sarah M (Granddaughter of Resident) published on 22 March 2022
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The Review Score of 8.3 (8.264) out of 10 for Craigieknowes Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.917 for Craigieknowes Care Home is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.347 Points relating to the number of positive Reviews for Craigieknowes Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 2 Positive Reviews ÷ 9 = 0.222
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
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Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Home Manager
Cheryl Marshall is the dedicated home manager for Craigeknowes Care Home.
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